Explore Dash Features

We are committed to providing enterprise-grade service to all of our customers – no matter how big or small they might be. For that reason, we include free customer service with all Dash Plans. We have also curated a list of core features, pre-packaged and included in the Dash Plan of your choice. Explore Dash features below and when you’re ready, find the right business phone plan for your business.

Great First Impression Features

Leave a Great First Impression

Start each call right with Custom Greetings, and direct them smoothly to their destination with Auto-Attendant and Automated Directories.

Personal Preferences Features

Personal Preferences, Handled

Flexible Device Management, Do-Not-Disturb, Follow-Me Calling, Outbound Caller ID, Call Blasting, and Hot Desking customizable for every users.

Route Calls Intelligently

Route Calls Intelligently

Set Business and Holiday Hours to best address customers when lights have gone off for the day and take advantage of any time they may be on hold with Music/Info On Hold.

Email to Fax

Email to Fax

Faxing remains the most relied-upon method for international transfer of secured messages – now as easy as email!

Phone Number Options

Phone Number Options

Multiple Numbers, Main Business Numbers, and Direct Inward Dialing (DID) all customizable anywhere with internet access.

Simple Messaging

Dynamic Voicemail Boxes

Allow access for all stakeholders with voicemail boxes for a DID, Auto-Attendant, or a Ring Group and get Voicemail Notifications.

Ring Groups

Ring Groups

Direct callers to a department with ring groups and allow them, for example, to “press 2 for support or 3 for billing.”

Audio Conferencing

Audio Conferencing

Secure Teleconferencing and simple three-way calling for quick brainstorms are available for all users on your system.

Handle Calls Your Way

Handle Calls Your Way

Pass communications between users with Advanced Transfers, Personal and Valet Parking, Intercom, and Feature Codes.


NEW: ACD Queues

ACD QueuesACD Queues are the efficient way to route calls to your internal departments while making sure all agents receive an equal number of calls, that customers don’t get stuck on hold, and that all live Queue activity is available for your team. Administers simply add queues, drag and drop agents into the queues, and monitor activity from the simple Dash interface. ACD Queues are available on all Dash Basic, Pro, and Unlimited Plans. Each queue costs $29.99/month and agents can be added for $9.99 each/month.

ACD Queues


Integrate With Your Favorite Applications

Business Phone System IntegrationsMake your business phone system do more than route calls – connect your valuable call data to automate internal processes, built reports, and more. The VirtualPBX Desktop Softphone + Salesforce CRM Integration adds visibility into the effectiveness of campaigns, teams, and individuals with customizable reports and dashboards. Meanwhile, Webhooks from VirtualPBX allow you to integrate your call data directly into an internal system or to one of over 750 popular applications available on Zapier like Slack, Freshdesk, and Trello.

Dash Integrations


Premium Add-Ons for Your Dash Business Phone Plan

Interested in Audio Conferencing but not ready to upgrade to Dash Pro? Or maybe your business is looking to add Inbound Call Recording? We offer the following monthly add-ons to our Dash Plans:

Dash Basic Dash Pro Dash Unlimited
Inbound Call Recording $19.95 $19.95 $9.95
Included Call Recording Storage 1 GB 1 GB 2 GB
Additional Call Recording Storage $4.99/GB $4.99/GB $4.99/GB
Audio Conferencing $19.95 included included
Softphone + CRM Integration Bundle n/a $29.99/user $29.99/user
Additional Local Number $4.99 $4.99 $4.99
Additional Toll-Free Number $4.99 $4.99 $4.99
International Number $19.99 $19.99 $19.99
Additional Minutes 4.9¢/minute 4.4¢/minute 3.9¢/minute

Need more minutes? Contact sales@virtualpbx.com – we would be happy to discuss your needs!


Five Minutes to Enterprise-Grade Features, 24/7 Access to Award-Winning Support

VirtualPBX Introduces 24/7 Support for Dash UsersWhat would you expect to be able to accomplish in five minutes? If the five minutes you’re asking about are the first ones of your Monday morning, maybe you’d settle for being able to begin the coffee-maker, but with Dash, you can revolutionize your entire communications network in the same amount of time. With intuitive, powerful, and meaningful features that deliver quantifiable benefits to your phone system all while saving you money just clicks away, you may find that five minutes was a conservative estimate. And while each action-packed Dash feature adds incredible value to your business, possibly the best feature is free Customer Support, 24 hours/day, 365 days/year for all customers.

Compare Dash Plans

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