Browse Our Case Studies
The distributed team of TSELLC uses the VirtualPBX 300 plan to support its global base of operations while keeping costs at a minimum.
Team members use the VirtualPBX Automated Attendant and Voicemail features to route calls intelligently to different company departments and create points of contact for return calls when needed.
VirtualPBX customers involved in its Advanced Call Reports beta test were kind enough to participate in an internal survey about their experiences. Their willingness to become software early-adopters and their responses to the survey have been instrumental to the success and continued development of this tool.
We’d like to share some of those responses here and thank Nationwide Senior Plans and MESA Distributors for their help.
APEX Career Services works with clients on every continent. In the U.S., its human resources services and outplacement consultations stretch to all 50 states.
After eight years of consistent trouble with its former phone service provider, APEX Career Services switched to a VirtualPBX Business Phone Plan to better serve its existing clients and prospective customers.
Mind & Mill hosts its advertising agency and Cowork space in Riverside, CA. The company's expansion in recent years saw its phone system struggle to keep pace, so VirtualPBX stepped in to help the organization grow.
Now inbound calls from customers route through the Automated Attendant to give Mind & Mill information about which type of service the caller wants to discuss.
VirtualPBX helped Persistent Systems relocate more than 350 employees by deploying its Dash Business Phone System alongside a mix of desk phones and conference phones.
At a pace of two new sites per month, Persistent Systems expanded its locations and allowed the VirtualPBX Phone System to link all its offices under a single phone account.
Using VirtualPBX SIP Trunking, family-owned Bruno Independent Living Aids was able to consolidate its hundreds of toll-free phone numbers into a single SIP Trunk.
In less than a week, Bruno switched to a new call center and began using VirtualPBX as its SIP Trunking provider. It lost no calls in the process.
Insomnia Cookies a well-known chain of late-night bakeries, has rapidly expanded across the U.S. to 156 stores and counting. The chain's expansion continues with the help of VirtualPBX and a custom retail arrangement.
VirtualPBX deploys new phones to each new Insomnia Cookies location as they open. Each IP phones automatically connects to Insomnia's nation-wide company phone network through the VirtualPBX Business Phone Platform.
The Machine Tech migrated from the legacy VirtualPBX vConsole to its new business phone platform, Dash.
VirtualPBX Support played a key role in customizing the transition by helping configure Ring Groups to meet the exacting needs of the Machine Tech office manager.
CML Security, an installer of security equipment at locations like prisons, courthouses, schools, and hospitals, uses the VirtualPBX Dash phone system in half a dozen offices across the U.S., serving more than 100 employees.
It's review of Dash: consistency and reliability. “The call quality is clear, and the system works well.”
The Marks Group president, Gene Marks, and his distributed workforce take the VirtualPBX Business Phone System to its bare minimum with efficient use of Auto Attendant, Call Forwarding, and Voicemail.
By specializing in several enterprise-grade CRM applications, The Marks Group reaches beyond its bounds with a small workforce that knows its product well and handles its customer contact through efficient phone system use.
TeleTracking, an international healthcare technology company, uses VirtualPBX SIP Trunking service and global network of servers to help its clients -- healthcare providers -- better match patient needs with available resources like testing equipment and medicine.
VirtualPBX uses its network of international servers to make sure U.S. and U.K. call traffic remains on servers specific to their regions. This lets TeleTracking more easily manage hundreds of healthcare clients at once.
Silicon Valley Sellers, a Help-U-Sell subsidiary, has improved its digital real estate experience by taking advantage of the VirtualPBXEmail-to-Fax, Personalized Greetings, and Auto Attendant features.
These included phone system features let customers easily reach Help-U-Sell realtors by effectively routing calls to appropriate team members in the office and on mobile.
Read how Scott Mullins of MDGI upgraded to top-of-the-line Yealink phones to keep his geographically-dispersed team connected to customers.
“The phone system is seamless. The tech you’re using shouldn’t be a comment on a call,” said Scott Mullins, MDGI President. “With others the tech gets in the way and there are a lot of excuses, with VirtualPBX it just works.”
Veteran Garage Door Service reaches more than 50 cities in the Dallas/Fort Worth area of Texas. It provides high-quality garage door services to homes and businesses throughout the region.
VirtualPBX made it easy for the garage door installer to use local numbers in its advertising and automatically record calls. Simple playback, download, sorting, and management of recordings was there to assist future promotional endeavors.
American Court Services serves workplaces, courts, and drug treatment providers throughout Ohio, conducting more than 40,000 drug tests annually.
It recently consolidated its call reporting and reduced its long-distance costs with a VirtualPBX Business Phone Plan. By switching from two service providers to one, American Court Services stabilized four office locations and prepared itself for additional growth without the threat of additional maintenance or hardware.
Explore Our Business Phone Plans
Explore Our Business Phone PlansVirtualPBX offers two styles of VoIP Business Phone Plans:
- Unlimited User Plans — great for entrepreneurs and small businesses that generate less call traffic
- Unlimited Minute Plans — perfect for larger businesses that need unlimited local calling
We also offer SIP Trunking to businesses that want to keep their on-site PBX’s but desire significant cost savings by delivering traffic over the internet.
Whichever plan style or service you choose, we’re happy to get you started today.