Case Studies
See Our Client Success Stories
Mind & Mill hosts its advertising agency and Cowork space in Riverside, CA. The company's expansion in recent years saw its phone system struggle to keep pace, so VirtualPBX stepped in to help the organization grow.
VirtualPBX helped Persistent Systems relocate more than 350 employees by deploying its Dash Business Phone System alongside a mix of desk phones and conference phones at a pace of two new sites per month.
Using VirtualPBX SIP Trunking, family-owned Bruno Independent Living Aids was able to consolidate its hundreds of toll-free phone numbers into a single SIP Trunk. In less than a week, Bruno switched to a new call center — with no calls lost in the process.
Insomnia Cookies a well-known chain of late-night bakeries, has rapidly expanded across the U.S. to 156 stores and counting. The chain's expansion continues with the help of VirtualPBX and a custom arrangement that allows for rapid deployment of IP phones to new Insomnia locations, connecting to a nation-wide company phone network through the VirtualPBX Business Phone Platform.
The Machine Tech migrated from the legacy VirtualPBX vConsole to its new business phone platform, Dash. VirtualPBX Support played a key role in customizing the transition.
CML Security, an installer of security equipment at locations like prisons, courthouses, schools, and hospitals, uses the VirtualPBX Dash phone system in half a dozen offices across the U.S., serving more than 100 employees. It's review of Dash: consistency and reliability. “The call quality is clear, and the system works well.”
The Marks Group president, Gene Marks, and his distributed workforce take the VirtualPBX Business Phone System to its bare minimum with efficient use of Auto Attendant, Call Forwarding, and Voicemail.
TeleTracking, an international healthcare technology company, uses VirtualPBX SIP Trunking service and global network of servers to help its clients -- healthcare providers -- better match patient needs with available resources like testing equipment and medicine.
Help-U-Sell Adopts Dash to Route Calls Effectively
Silicon Valley Sellers, a Help-U-Sell subsidiary, has improved its digital real estate experience by taking advantage of VirtualPBX Email to Fax, Personalized Greetings, and an Auto-Attendant that effectively routes caller to the right team members in the office and on mobile.
Connecting MDGI’s Dispersed Workforce
Read how Scott Mullins of MDGI upgraded to top-of-the-line Yealink phones to keep his geographically-dispersed team connected to customers.
Veteran Garage Door Stabilizes Its Advertising
Veteran Garage Door Service reaches more than 50 cities in the Dallas/Fort Worth area of Texas. VirtualPBX made it easy for the garage door installer to use local numbers in its advertising and automatically record calls. Simple playback, download, sorting, and management of recordings was there to assist future promotional endeavors.
American Court Services Consolidates Call Reporting
American Court Services consolidated its call reporting and reduced its long-distance costs with a VirtualPBX Business Phone Plan. The company stabilized four office locations and prepared itself for additional growth without the threat of additional maintenance or hardware.