Busy day at the office? Park calls for yourself or others while you keep fielding incoming traffic.
What makes the Call Parking feature a revolutionary step in modern telephony, however, is that unlike placing a caller on hold or traditional call transfers, this feature prevents the caller who is waiting to be transferred from tying up your users. Now you and your team can more effectively answer all of your calls.
This is because when you set aside a call, it does not disconnect from your office phone system. Instead, it puts the caller on hold until someone can get back to them.
Personal and Valet Call Parking
Personal
All calls that are Parked for a user are effectively set aside in the eyes of your VirtualPBX system until the time that the user can get to them. This gives the employee who received the call the opportunity to wrap up his or her original call, look up any information that will be needed once they pick up, or run to the coffee machine.
Valet
More Features Worth Reviewing
Callback
Eliminate Long Waits and Put Customers In Control Have long on-hold times? Say goodbye to
Ring Groups
Perfect for giving callers the option to “Press 2 for support, 3 for sales…” –
Call Transfers
Simplified transfers without the old limitations Advanced call transfers from VirtualPBX make moving calls simple
