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Call Parking

Busy day at the office? This VoIP feature allows you to park calls for yourself or others while you keep fielding incoming traffic. 

What makes the Call Parking feature a revolutionary step in modern telephony, however, is that unlike placing a caller on hold or traditional call transfers, this feature prevents the caller who is waiting to be transferred from tying up your users. Now you and your team can more effectively answer all of your calls.

This is because when you set aside a call, it does not disconnect from your office phone system. Instead, it puts the caller on hold until someone can get back to them. 

call parking

Personal and Valet Call Parking

Personal

All calls that are Parked for a user are effectively set aside in the eyes of your VirtualPBX system until the time that the user can get to them. This gives the employee who received the call the opportunity to wrap up his or her original call, look up any information that will be needed once they pick up, or run to the coffee machine.

Valet

Unlike Personal Parking that sends a caller to wait in a queue for a specific employee until they answer, Valet allows an employee to park a call that can then be picked up by anyone on the company’s system. This is accomplished by parking the call via the keypad command for valet and then VirtualPBX will prompt the entry of that code to pick-up that particular call. These codes allow for multiple calls to be parked and then answered as employees become available to receive them.

This feature is available on all of our business phone plans.

Get Started Today

Businesses around the world make VirtualPBX their business communication choice every day. As an industry leader, VirtualPBX has won accolades from our customers and industry organizations, year after year – with over 30 annual industry awards. We seamlessly integrate with your existing phones and can affordably deploy VoIP to your entire company.

Learn more, and sign up with a VirtualPBX plan that fits your business. You can be set up with at least one number in minutes!

Starter
→ Call forwarding and essential VoIP features to help small businesses grow and succeed.
$9 /user/month
This plan includes:
Unlimited Local Minutes in the US,
Canada, & Mexico
Forward Incoming Calls
Free Local Number Per User
Route Calls with Auto Attendant
24/7 Support: Chat/Email
14-Day Money-Back Guarantee
Most popular
Pro
→ Voice and SMS versatility fueling team collaboration, ideal for growing businesses.
$17 /user/month
Everything in Starter, plus:
Personalized Live Onboarding
VoIP Device Included
Send & Receive Text Messages
Call Recording Features
Zapier & Webhooks Integrations
24/7 Support: Phone/Chat/Email
Ultra
→ Insightful management tools and pro-level routing options for improved business operations.
$28 /user/month
Everything in Pro, plus:
White Glove Configuration
Priority Support Included
Up to 20 Auto Attendants
MS Teams & API Integrations
Real-Time Dashboards
Toll-Free Minutes Included