This is a perfect option for larger companies that have many departments and are trying to save costs by not having a dedicated receptionist as well as those who prefer the human gatekeeper. This tool lets companies choose how each call is routed under any circumstances. Inspired by our original Auto Attendant, Multi-Level Auto Attendants allows customers to reach multiple departments to make sure they are both talking to the right person and also avoiding a longer wait time to reach an operator. Find out why VirtualPBX is considered to be the best auto attendant phone system (also known as an automated phone system).
This automated phone system feature is a great way to elevate your business. Here are just a few benefits you can enjoy when using Multi-Level Auto Attendants:
Your Main Number attendant and your Multiple Auto Attendants can work together to help you provide multilingual support.
This opens up your business to route customers according to their language needs. Those needs are met by the other attendants you customize for them!