If any member of your team has a device with a web browser, they have a business phone. It's that simple.
A web phone is a browser-based business phone system that allows users to make and manage calls directly from their web browser without hardware or downloads. It functions like a traditional desk phone but is accessible from anywhere. The VirtualPBX Web Phone includes calling, voicemail, call recordings, and full call management tools in one interface.
- Make and receive calls from your browser
- Stay connected in remote call workflows
- Access voicemails and transcripts instantly
- Review call recordings without switching tools
- Manage contacts, history, and call controls in one place
Built For How Real Work Happens
We’ve designed the VirtualPBX Web Phone based on real user feedback about where traditional tools slow teams down. The result is a cleaner, more functional browser experience designed for everyday use.
Voicemail Transcripts Built In
Read voicemails instantly with automated transcripts, or listen and manage messages without switching tools.
Floating Dialer For Active Calls
Keep your call controls accessible while you move through other tasks in your desktop browser.
Unified Call History & Contacts
Access recent calls, favorites, and team directories without leaving the interface.
Call Recordings at Your Fingertips
Review, replay, and manage recordings directly inside the web phone without navigating to a separate dashboard.
Simplified Call Management
Mute, hold, transfer, and dial with fewer clicks and less friction during active calls.
Connection Without Complexity
The VirtualPBX Web Phone runs entirely in your browser using WebRTC technology. Just log in, assign users, and start calling.
- No software installation
- No hardware setup
- No downloads or plugins
- Instant access right from your browser
FAQ: Web Phone / Browser Phone
Feeling overwhelmed? Not a problem. Here are answers to some of the more popular and isolated questions we get around the idea of a web phone.
A web phone is a business phone that runs directly in your browser, so you can make and manage calls without a physical desk phone or installing any software.
You may see other terms out there—browser phone being one of them. A browser phone is just another name for a web phone. It allows you to make business calls from your web browser using VoIP and WebRTC technology. They are one in the same.
Absolutely. A web phone lets you make and receive business calls directly from your browser without needing a desk phone or additional hardware.
When someone references remote calling, they’re generally referring to making and managing business phone calls from any location using internet-based tools like a web phone instead of traditional desk phones.
This is one we want to be very clear about. No. The VirtualPBX Web Phone runs directly in modern browsers with no downloads, plugins, or hardware required.
Yes. You’re not sacrificing functionality if you choose to go with a web phone. The VirtualPBX Web Phone includes all the basic desk phone functionality like calling, voicemail, call transfers, and call history—it’s just delivered through your browser.
Many people ask if they can mix and match a combination of desk phones, softphones, mobile devices, desk phones, and more. And the answer is, absolutely yes. You can mix devices within teams, by teams, or simply by individual preferences. All devices will lead back to your VirtualPBX business phone system.
Yes! You can make calls and have full functionality from your mobile phone or tablet. As long as you have the browser window up and active, your web phone will work. Unlike a softphone, if you close your broswer window or move your browser application to the background, calls will not ring through. You will however, be able to bring the window back to the foreground and see a missed call, voicemail, etc. as long as you are logged in.
Yes. You do need a VirtualPBX business phone plan. However, every plan includes the Web Phone and the VirtualPBX Softphone. No matter where you start, they’re included. Because options are everything!
Accessing the VirtualPBX Web Phone is easy. You can log in right from your browser at https://webphone.virtualpbx.net/
Did we miss something? There are no stupid questions. Call or text us at (888) 825-0800 or jump on a web chat. We’ll be happy to walk through anything at any level of detail.
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