As you may expect, Voice Mail with VirtualPBX allows callers to dial-in, and if the person, Ring Group, or other designated destination is not available, plays a message and then lets the caller leave a message.
Amazon AWS Private Storage
But what to do with a voicemail that has been left? Many companies, especially those who must satisfy HIPAA regulations, may need to restrict where voicemails are stored. Our Amazon AWS Private Storage Integration sends all of your voicemail messages to your AWS account. This restricts the capacity for voicemails to be stored on your system or sent to employee email addresses.
Webhooks
Want to create a ticket in your support system for voicemails received after hours? How about creating a deal in your CRM for callers to your sales team? Or a notification in your company chat whenever a voice mail is left by a VIP customer? Webhooks provide a payload of data about your voicemail messages that can be plugged directly into your custom automations and manipulated to create a near infinite follow-up tasks, feed reporting tools, and more.
