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Call Recording

Record Phone Calls: Convenience and Safety for Your Business

Not that you aren’t exceptional at taking notes or anything, but you just wrapped up a support call with a very important client. Now you can’t remember which part number they wanted to reorder. Good thing the conversation was recorded with Call Recording. It is immediately available following the call! Like the largest on-site legacy phone systems for business, VirtualPBX allows you to record phone calls. What makes us stand out? We offer the same service for a fraction of the cost.

Call Recording

Never Leave a Customer Service Call to Chance

Improve training, quality of service, and achieve all regulatory compliance measures for industries like Healthcare or Financial Services. Plus, VirtualPBX is all managed in the cloud. That means any administrator can toggle authority for an employee to have access without having to wait for an engineer to set it up.

A telephone-recording service allows users to record, store, replay, and manage conversations with, ease thanks to the robust Dash interface. By integrating our business telephone system with your email and hosted storage client, we can make sure that your conversations are organized exactly where you want and how you want.

Low Cost Call Recording Storage

Call Recording is available on our Pro, Ultra, and Contact Center Plans. These plans include free storage up-front, and we’re happy to expand that amount based on your needs. Recordings on VirtualPBX are default saved as MP3 files. This offers maximum storage efficiency. Each only measures approximately 200-250KB per minute. Using that average, it would take 4000-5000 minutes of call recordings to reach 1GB. Need more than that? No problem. Use the below table to gauge how much more storage you’ll need or contact us to learn some savvy storage tips that other customers employ.

 ProUltraContact Center
File Storage Included500 GB1 TB2 TB
Extra File Storage$1.99/GB$1.99/GB$1.99/GB

Opt for Private Storage, Get Advanced Call Reports, and More

Trying to discover how to record a phone call with private storage? All customers that use VirtualPBX Call Recording get storage on VirtualPBX servers. Interested in using your own servers instead? You can store your company data on Amazon S3 with the VirtualPBX AWS Integration to keep your data safe and secure.

Plus with features like Advanced Call Reports, you can analyze helpful data on your calls and team performance.

Record Phone Calls with VirtualPBX

Join thousands of happy customers when you sign up!

Please note that Call Recording on VirtualPBX does NOT provide any legal disclaimer when enabled by default. Customers wishing to use this feature should update their system greetings or ringback audio to comply with their local and state regulations or laws.