Did you know that it is possible to change an outgoing caller ID? With the VoIP feature, Dynamic Caller ID, your business can display either a custom local or toll-free number instead of a long-distance or international number. Since VoIP phone systems use the internet to place and receive calls, a robust set of virtual communication features such as this one is possible.
The main reason why businesses use or should consider using a dynamic ID is so they can increase the chances of calls being answered. Individuals are less likely to answer calls from “unknown” numbers or numbers they do not recognize as toll free or local.
Ideal for both sales teams and companies who manage large territories, Dynamic Caller ID allows you to create rules to show different phone numbers in your account depending on customizable inputs.
- Choose your ID on the fly by inputting a Feature Code before you dial out
- Identify Area Codes that should receive a particular ID
- Write a Regular Expression to show you CNAM based on your own logic