Text messaging can be a powerful tool for sole proprietors looking to improve their communication with customers and clients. By leveraging the immediacy and intimacy of text messaging, you can build better relationships and provide better customer service. While many vendors require an EIN for businesses to start texting their clients, VirtualPBX offers texting for sole proprietors and small businesses alike.
With VirtualPBX Business Phone Plans, you get access to pro-level texting features like Canned Responses, QR Codes, Automation, and our easy to use VirtualText App for mobile and browser. But it doesn’t end there. Pair texting with powerful voice features like Outbound Caller ID, Auto-Attendant, and Custom Greetings so your business always looks professional, no matter your size.
As a sole proprietor, it can be challenging to stay on top of all the different communication channels available to you. Between email, social media, and phone calls, it can be tough to know which channels to prioritize and which ones to let go. The power of SMS is astounding – according to Redeye research, 97% of text messages are read within 15 minutes of delivery.
Obtain Consent: Before you start texting your customers or clients, it’s essential to obtain their consent. Make sure to ask for their permission before sending any marketing or promotional messages.
Use a Business Number: It’s best to use a separate phone number for your business texts, so you can keep your personal and professional communication separate. All plans from VirtualPBX include at least one phone number.
Keep it Short and Sweet: Text messages have a character limit and your clients have a limit to their attention too, so it’s essential to keep your messages concise and to the point. Get to the point quickly and avoid unnecessary jargon or fluff.
Be Timely: Text messages are meant to be immediate, so make sure to respond promptly to any inquiries or messages you receive.
Use Automation: Consider using automation tools to schedule and send automated text messages to your customers or clients for things like appointment reminders. This can help you save time and stay organized.
The VirtualText App brings the ease, convenience, and increased engagement of texting into your business. Send out appointment reminders, confirm orders, and manage curbside delivery right from your main business number with this business phone app.