Company Overview
VirtualPBX Mission Statement
We were the first hosted PBX provider and through persistent innovation, we continue to be the best. We thrive internally and externally on the mentality of support. Internally, we work to preserve an environment of trust, care, and encouragement; recognizing and motivating the individual and team efforts that push the needle forward. Externally, our primary focus is always on our customers; they are our reason for being. We understand the demands of ever-changing business needs and work daily to create and maintain effective, reliable, and personalized telephony solutions to keep our wide range of customers on the cutting edge of connectivity at an affordable cost.
Our Values
- Our customers come first; their concerns and experiences transcend all else.
- We stand behind our word, and strive to deliver on the commitments that we make.
- We are never satisfied with “good enough.” It is our mission to create the best products, services, and experiences for our customers.
- We will always endeavor to do the right thing.
How It All Started
VirtualPBX has been providing the best in VoIP services for over two decades and continues to grow their customer base, as well as their products! From humble beginnings in a small garage office to a nationwide company, take a look back at how VirtualPBX was created.
1997
VirtualPBX.com (later DBA VirtualPBX) was created...it all started with a smart business idea by our founder, Steve Lange, to create a telephone-based personal training and advice organization where his communication system quickly became the star of the show. Later, he had his "eureka" moment to code a hosted PBX system. That same code is still used today!
2002
Paul Hammond, our CEO, joins VirtualPBX to launch and execute a three-pronged strategy to clarify scalable pricing, deliver an intuitively packaged and easy to manage platform, and introduced the concept of "cutting the cable" long before the term was ever used.
2003
Steve and Paul's efforts come to realization with the launch of vConsole with its first set of beta testers. vConsole marked the first milestone towards exposing VoIP's core functionality.
2005
PBX Parachute is introduced to businesses with legacy, on-site, copper-wire telephone systems that also cannot afford the risk of being without access to their operators in the event of an emergency or an inability to access their office.
2006
VirtualPBX moves its international headquarters from San Francisco to San Jose, California.
2012
VirtualPBX releases the first Extension Manager App on Android and iPhone, allowing customers access to all of the popular functions of their VirtualPBX phone system directly from their mobile phones.
2014
The VirtualPBX Desktop Softphone and mobile Softphone App are introduced, allowing the complete portability of an office portal for VoIP users to take with them anywhere in the world they have an internet or data connection.
2016
Dash is unveiled to the world and makes its first indelible marks on the telecommunications industry. Dash delivered a first-of-its-kind interface modeled off the seamless and intuitive design of consumer applications. To this day, Dash has been the recipient of numerous design and innovations awards decided upon by peers, competitors, and the telecom media.
Where Are We Now? Everywhere!
When we chose to move our organization to be completely remote, we knew it was the best for our business.
Now, we use our own products and services to stay in touch we each other so that our team can work wherever they want! You can find a VirtualPBX team member all over the nation.
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Be a Part of Our Community!
Today, VirtualPBX is a national award-winning business VoIP provider that believes in providing their community with the best in emerging technology communications. That means that we give you the best business VoIP communications possible at the best price. Are you curious about VoIP?
Well, here at VirtualPBX, we want you to learn as much as you can about our products and all that they have to offer, so for each and every plan we have, you can test-drive it with a 14-day free trial! To get started, simply fill out the form and next, you’ll be taken to a page where you can choose your users and plan.