We deliver premium communication solutions for our customers, who work in the office, remotely, and everywhere in between.
In 1997, our founder, Stephen Lange coined the term and developed the first “virtual” PBX service for businesses. Long before the concept of “the cloud,” his original vision allowed businesses to transmit calls over the internet, granting flexibility without the high costs and restrictive nature of the telecom giants at the time who told him it couldn’t be done. Nearly three decades later, our vision is the same – to offer flexible communications solutions with real human support and to drive innovation as a private company that only answers to ourselves and to our customers.
At VirtualPBX we don’t just provide you with a world-class inbound call center product, we provide the customer experience, industry expertise, and human support to navigate every detail. Our solutions are simple—intuitive, cloud-based systems with no annual maintenance or upgrade fees, allowing you 99.999% up time every time.
At VirtualPBX we break down barriers and offer exceptional, tailored support 24/7 for small businesses.
We understand that every business is different, which is why we customize our plans to meet your needs.
Remote, on-site, hybrid, or abroad, we have apps that work seamlessly right where (and when) you do.
Start with as few as 5 users and add as many as you need. With no user limits, we grow with you.
An experience like no other with hands-on support and next-level ideas to move your business forward.
We are a proud US-based enterprise with one data center in the UK to meet your UK customer needs.
In July 1997, Stephen Lange founded VirtualPBX – the first hosted PBX service for businesses in a basement in San Francisco’s Haight Ashbury district. Originally having created a dietary recommendation tool based on a caller’s dialpad selections, the dynamic telephony technology behind the scenes, which operated on an internet connection rather than expensive physical PBX hardware, became a far more valuable service. Soon, Lange’s business expanded and CEO Paul Hammond was brought on board. Their combined vision saw a focus on product excellence and customer intimacy that continues to drive the business forward today.
Now, as a fully remote company with employees scattered across the USA, we use our own tools to stay connected while helping our customers to do exactly the same.
Stephen Lange incorporates VirtualPBX.com, Inc. after inventing an advanced hosted PBX service for business.
Beyond call forwarding, VirtualPBX matures its product offering to include VoIP (Voice over Internet Protocol)
More than a facelift, VirtualPBX rebuilds their business phone system, paired with a modern, easy-to-use interface.
The era of advanced workflows arrived with the Zapier Integration, giving customers options to connect their call data with third party tools.
The inaugural Business SMS options are released, allowing users to send and receive texts from favorite devices, like the VirtualPBX Softphone.
After the FCC announced a sunset of copper-based POTS lines, VirtualPBX swooped in with a compliance-focused solution to replace fire alarm, elevator, security, and fax phone lines.
Crafted based on years of experience in custom call flows and ACD Queues, VirtualPBX released their white-glove offering for call centers.
Customer Service is what differentiates us from the competition (No, really!).
We offer more than just products and services; we ensure that your communication needs are met by providing quality customer care:
Founded in a San Francisco, California basement in 1997, VirtualPBX delivers Business Phone, Contact Center, AirDial POTS Replacement, VirtualText, and The Work Browser to our customers, who work in the office, remotely, and everywhere in between. We offer more than just products and services; we make your business better with quality customer care and 24/7 support.
1998-2025. VirtualPBX.com, Inc. All rights reserved. VirtualPBX, TrueACD, and ProSIP are ® trademarks of VirtualPBX.com, Inc.
We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.
