One size doesn’t necessarily fit all.In the integration landscape, custom solutions like webhooks cater to unique business goals, not universal ones. Businesses create internal systems tailored to their specific needs.
Thanks to our work with Webhooks, we’ve made it simple to integrate your call data with your internal systems. WebHooks can be configured to send HTTP(S) requests to report URLs and supports GET and POST requests. Whenever a call event happens on your VirtualPBX phone system, it instantly shares essential details like caller ID, timestamp, and recipient with your internal systems.
Interested in Webhooks and customizable use of call data but don’t have any engineering experience? Need more than what is available through our Zapier Integration? No problem – that’s why we’ve made Webhooks available on the popular tool Zapier. For the uninitiated, Zapier is a tool that integrates web applications in an easy to use, drag-and-drop platform and boasts compatibility with over 750 apps. Zapier comes in a variety of plan sizes, and offers a 14-day free trial. The number of uses for Webhooks is virtually limitless – you can send notifications (like via email or Slack), filter data, and even create custom workflows (like adding points to a lead’s score or logging a customer interaction).
You can find this feature on our Pro, Ultra, and Contact Center Plans.
If you’re already a customer, please feel free to reach out to us at 888.825.0800, Option 1. You can also email our Support Team. We will gladly assist you in setting up Webhooks. If you’re not yet a VirtualPBX customer, you can explore our plans today!
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Founded in a San Francisco, California basement in 1997, VirtualPBX delivers Business Phone, Contact Center, AirDial POTS Replacement, VirtualText, and The Work Browser to our customers, who work in the office, remotely, and everywhere in between. We offer more than just products and services; we make your business better with quality customer care and 24/7 support.
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