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One size doesn’t necessarily fit all. In the burgeoning landscape of integrations and making sense of customer and lead data, this is especially true for one all-important reason: your business goals are not the same as everyone else’s. With this in mind, many businesses rely on systems and workflows that have been created internally to fit their own specific needs, such as webhooks.
Thanks to our work with Webhooks, we’ve made it simple to integrate your call data with your internal systems. WebHooks can be configured to send HTTP(S) requests to report URLs and supports GET and POST requests. In short, every time a call event occurs on your VirtualPBX phone system, it’s immediately communicating with your internal systems all of the pertinent information like caller ID, timestamp, recipient, and more.
Interested in Webhooks and customizable use of call data but don’t have any engineering experience? Need more than what is available through our Zapier Integration? No problem – that’s why we’ve made Webhooks available on the popular tool Zapier. For the uninitiated, Zapier is a tool that integrates web applications in an easy to use, drag-and-drop platform and boasts compatibility with over 750 apps. Zapier comes in a variety of plan sizes, and offers a 14-day free trial. The number of uses for Webhooks is virtually limitless – you can send notifications (like via email or Slack), filter data, and even create custom workflows (like adding points to a lead’s score or logging a customer interaction).
This feature is available on our Flex, Pro, and Premier Plans.
If you’re already a customer, we’d be happy to help get you set up with Webhooks. Simply give us a call at 888.825.0800, Option 1, or email our Support Team. Not yet a VirtualPBX customer? Shop our plans today!