Dash Business Phone System Interface

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The VirtualPBX Blog showcases topics that matter most to your business. Whether we discuss a trending Top 5 or dig deep into telephony, these features offer something for every business.

Add a Business Phone Line for Strong Customer Support

Man Speaking on Headset - Add a Business Phone LineIt’s possible that, as your small business support services have grown, your platforms have remained limited to online chat. You need to add a business phone line to prop up that online presence.

Although online chat services can get your support off the ground, they work best when paired with other forms of communication. If you combine online chat with a phone service like our new Per Minute Plans, however, you can create a full-featured package for customers to reach your business in any way they prefer.

Easily Add a Business Phone Line

Business phone lines are easy to add and affordable to keep.

All tiers of our Per Minute Plans come with at least one phone number included in your service package. This means that, in a matter of minutes, you can move beyond your personal cellular number as a primary business contact.

VirtualPBX Web PhoneMany small business owners play double duty with their personal numbers. They keep their smartphones as private devices, but they open up those same phone numbers to customers and stakeholders. It’s certainly easy to take that route; it just doesn’t have staying power when the number of calls begins to overwhelm owners.

Adding a business phone line with a VirtualPBX Per Minute Plan gives small businesses instant access to features like Auto Attendant that can help them route calls — perhaps routing those calls to the Web Phone or forwarding calls to a personal smartphone.

Local or Toll-Free Numbers

You may already be in the position where your small business owns a local phone number.

In that case, you may want to keep your existing number and port it to your Per Minute Plan. Then you can choose a toll-free number as your included number.

Both numbers would then be in service for your account. You could make use of the toll-free number for national expansion and reserve the local number for other contacts. Marketing efforts could also rely on one of the numbers to show where traffic is arriving from.

For any number you choose to port in, it always comes at no extra charge on any VirtualPBX Phone Plan.

It’s Easy to Add a Business Phone Line

You don’t have to struggle to get started with a business phone line. Your small business can be operational with a new VirtualPBX Per Minute Plan with a quick call to our Sales department.

We’ll help you pick from a Minute 300, Minute 500, or Minute 1000 plan that includes the number of minutes you need to effectively run your business and keep in touch with callers. There’s never any pressure to buy, and we’d be happy to give you a Free Demo so you can see everything we offer in our phone plans.

Feb 2020 Promotion Banner

Take a 20 Percent Discount in 2020!

VirtualPBX Promotion Plans Table - 20 Percent Discount in 2020We’re starting off the new year with a big 20 percent discount on our new VirtualPBX Per Minute Plans. Now through 11:59pm Pacific on Friday, February 28, you can take 20 percent off your purchase of a new plan.

Businesses of all sizes can take advantage of this sale. Your small business can get established with a professional phone system; your larger outfit can upgrade to features like advanced call routing through ACD Queues and external storage for Call Recording. No matter your situation, our Minute 300, 500, and 1000 Plans won’t put a dent in your wallet in 2020.

Use Promo Code “2020vision”

To redeem this promotion and take your 20 percent discount, you can click “Get Started” in the plans table on our 2020 Promotion Page.

Get Started ButtonThat page will describe some basic use cases for each plan and help you pick the best option for your business. Your promotional pricing will automatically be applied at checkout.

You can also get an overview of all VirtualPBX Phone Plans on our Plan Comparision page, which shows a detailed breakdown of features. Then if you choose to get started with one of our Per Minute Plans, remember to use “2020vision” in the Referral Code box in the checkout screen.

Everyone, Take a 20 Percent Discount

Small businesses, startups, and entrepreneurs have the chance here to launch their new businesses and focus on growth. Their use of a VirtualPBX Per Minute Plan will give them features like a dedicated business phone number and access to our free, full-featured Web Phone.

Larger and more established businesses can gain improved reach to customers and stakeholders through Audio Conferencing or Zapier Integration for increased automation.

All new VirtualPBX Per Minute Plan customers will get 20 percent discount on their plan order at checkout. We’re excited to have you with us and to offer you a discount for joining our team.

Feb 2020 Promotion Banner

Try Our Per-Minute Plans for Your Bootstrapping Startup

Man Offering Handshake - Give Your Bootstrapping Startup Access to an Affordable Phone SystemIf you’re in a bootstrapping startup or similar business position, it could be time to consider using a lightweight phone plan if you haven’t already.

Perhaps you use your personal smartphone as your business contact. Or maybe you don’t have a phone contact at all. Our new Per Minute Plans work well for entrepreneurs and smaller businesses that want to get started with an affordable phone system.

Per Minute Plans let you keep your personal and business lives separate, and they open a number of avenues for marketing and customer interaction that may not have been previously available to you.

Entrepreneurs and Customer Reach

Many bootstrapping startups are, by definition, beginning to pull themselves into public awareness, so they often rely on services like chatbots because they’re easy to set up and (often) offer free plans. This gives startup businesses flexibility because they can try multiple similar tools at once.

However, while online chat services work well, they’re constrained in their scope because they can’t reach offline and don’t offer the same type of personal assistance found in a one-to-one voice conversation. We know you’re already doing great with cost-effective communications platforms, but we also know that affordable doesn’t have to mean limited. You can easily step up your game with the addition of business voice service.

VirtualPBX Voicemail InterfaceThe VirtualPBX Minute 300 plan is only $9.99 and offers 300 minutes of calling. This is more than enough for startup businesses to get started. It also won’t break your bank while you receive professional business features like Voicemail and a dedicated Main Business Number, which are essential for establishing your business as a professional entity outside your personal identity.

Small Business Meetings

Small businesses may find their needs a bit different than entrepreneurs. They may desire features like Automated Attendant to route inbound callers to multiple owners or associates.

Bootstrapping startups may also find themselves having more frequent conversations with remote investors and company stakeholders, which will result in remote phone conferences.

With a VirtualPBX phone plan, investors can call and reach a business voicemail box instead of a personal one. They can also rely on you to establish audio conferences that are easy to reach. Personal phone plans don’t typically provide that kind of service, but Audio Conferencing on any VirtualPBX plan makes it easy to share a conference phone number and room number with as many participants as you need.

Bootstrapping Startups, Give Per Minute Plans a Try

If you’re bootstrapping your business, keep your priorities in order and invest in an affordable business phone plan from VirtualPBX. Our Per Minute Plans are affordable and scalable — letting you add unlimited users at no extra cost — so you can expand your operations without a second thought.

Our features help you present a professional image and keep your customers and investors connected to your operations.

Your customers want options when reaching out to you, so be ready with a professional phone system.

Forward Calls to Your Cell Phone on VirtualPBX Per Minute Plans

Mobile Phone Use - Forward Calls to Your Cell PhoneOne of the prominent reasons we created our new VirtualPBX Per Minute Plans is to give you an affordable way to forward calls to your cell phone.

Per Minute Plans start at only $9.99 per month and make a great fit for businesses that want to use their personal devices but maintain a separation between business and private life. Like our existing customer, The Marks Group, you too can have calls forwarded to your smartphone without giving up your personal cell number to any clients.

How does Call Forwarding work? Take a closer look in the following sections.

Permanent Call Forwarding

VirtualPBX Dash Call Forwarding MenuOur Dash platform is the online dashboard you’ll use when managing your VirtualPBX account. It lets you set up users on your account and manage their phone numbers. You can even list your smartphone number as your primary contact method through Call Forwarding.

Say you have a personal smartphone and a VirtualPBX account, but you don’t want to use a separate phone to take calls from all your customers. You only need to enter the settings for your user to find the Call Forwarding menu.

After entering your number, you can specify your preference for voicemails and whether or not you’ll see a caller’s original caller ID.

When you want to forward calls to your cell phone all the time, this is the option you need.

Failover Call Forwarding

Failover mode in our Call Forwarding feature lets you use another device on your plan as your primary phone. Callers will only then be call forwarded when your primary device is offline.

In the case of our VirtualPBX Per Minute Plans, we allow every user access to our Web Phone for no extra charge.

VirtualPBX Dash Failover Notification

You can choose to use the Web Phone as your primary device. Then, when you’ve selected Failover Mode in your Call Forwarding settings, inbound calls will only reach your smartphone when your Web Phone is offline. Otherwise, calls will always go to your Web Phone.

When you move between devices but sometimes need to forward calls to your cell phone, this option works well because individuals are automatically call forwarded depending on your status.

Pick Per Minute Plans to Forward Calls to Your Cell Phone

Our Per Minute Plans help you save money by digging into the types of features that best fit our customers. These plans adapt well to entrepreneurs and business that don’t complete many outbound calls.

You can select the number of included minutes (300, 500, 1000) that fit your needs and forward calls for control and mobility. And if you ever need to upgrade, our more advanced plans are always available and our per-minute rates set the industry standard.

Ready to begin forwarding calls? Speak to a VirtualPBX Sales representative today.

VirtualPBX Updates: Do Not Disturb and Dashboard Redesign

VirtualPBX Dash Updates to Do Not Disturb and DashboardFor all users of our User-Based and Minute-Based Business Phone Plans, you should see a few changes in your online dashboards, including a new Do Not Disturb setting and redesign of the VirtualPBX Dashboard.

Do Not Disturb is a new setting that allows both users and admins to mark an individual’s status as away or active with just one click of a button.

Admins now also have more control over their systems through an updated Dashboard main page and navigation menu.

Keep reading for a quick overview of these changes and how to access the features.

Do Not Disturb

Sometimes your users need to mark themselves as unreachable. Perhaps they’re in a meeting, having lunch, on a conference call, or leaving the office for an errand.

For those times when users don’t want to log themselves out of the phone system, they can use Do Not Disturb. This setting can be accessed in two distinct ways – with each one performing the same function of marking all phones associated with the user as currently unavailable.

When encountering a user set to Do Not Disturb, an inbound call will go to that user’s voicemail box.

1. Header Menu

Do Not Disturb ButtonEvery VirtualPBX user’s dashboard now lists “DND” text as a clickable button. Users are set to active by default, and when clicking the button, they can mark themselves away.

The DND button will change in appearance from a black-colored switch (active) to a grayed-out switch (away).

2. User Menu

System administrators can also mark users to Do Not Disturb within the User menu of the Dashboard.

When clicking the User Features button on any user listed within the User menu, an expanded list of options will appear.

User Features Menu

The list now includes a Do Not Disturb function that opens up a simple menu with a single switch: Disabled or Enabled.

Do Not Disturb Context MenuLike the button in a user’s header menu, the switch will change color to represent the individual’s status as active or away.

Dashboard Layout

One other recent update to the VirtualPBX system is its Dashboard. All VirtualPBX administrators will have access to a screen that looks similar to what’s shown here.

VirtualPBX Dashboard

The recent changes include an updated top-most navigation bar that includes the Do Not Disturb button and that relocates mentions of the Web Phone and Store buttons. Those can now be found in the Resources menu with an icon of a question mark.

The overall Dashboard look has also been cleaned up. It now shows a breakdown of a business’s total phone numbers with spare, assigned, toll-free, and DID numbers counted for a quick overview.

Check Out Your New VirtualPBX

We hope that the inclusion of a Do Not Disturb feature and the cleaning up of our Dashboard will make it even easier for you to manage your accounts.

If you’re already a VirtualPBX customer, have a look at your accounts and become familiar with the new layout. You can log in to see the changes. And our Support Guides can help if you’re new to VirtualPBX.

Our vConsole customers can upgrade their accounts to take advantage of these new features, and prospective customers can always try a VirtualPBX Free Demo before getting started with a new plan.