We offer more than just products and services; we ensure that your communication needs are met by providing quality customer care and being fully accessible with 24/7 unscripted support.
We provide innovative, flexible communication solutions for your small business, call center, critical POTS lines, and messaging needs, designed to improve productivity and customer satisfaction.
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Tips, Tricks, & Hacks
Work with phones that work for your business. Bring your existing desk phones or buy new, plus take advantage of our apps, browser-based phone, and call forwarding.
Advanced Transfers (PBX System Transfer or Call Transfer) from VirtualPBX has a couple of unique features that differentiate VirtualPBX from other hosted communications solutions. First is that unlike early unified communications solutions, VirtualPBX lets you use the transfer call feature with inbound or outbound calls to any number or extension in your network, not just outbound calls. Additionally, the method of transfer has in itself simplified dramatically.
For years, the hosted telephone industry has been plagued by fraudsters who have taken advantage of a security flaw in some early VoIP phones. The attacks came from being able to hop into the transfer buttons built-in to the physical phones. VirtualPBX takes security very seriously and we took it upon ourselves to build a bulletproof system for you to execute transfers right from your phone with no more exposure than with a traditional, on-site PBX. With this ground-breaking development, VirtualPBX lets users transfer using either a simple keypad entry with one of our feature codes or by pressing the transfer call buttons directly on a VoIP phone. VirtualPBX keeps your options safe, simple, and flexible because it’s your system, you should use it how you want.
Thanks to the tireless efforts of the engineering team at VirtualPBX, transferring calls is as easy as pressing a button. With advanced transfers (call transfer) already included on every business phone plan, VoIP phone users can choose to use the hardwired transfer options on their desktop VoIP Phones or they can opt for the keypad option.
Founded in a San Francisco, California basement in 1997, VirtualPBX delivers premium Business Phone, Messaging, POTS replacement, and Contact Center solutions for our customers, who work in the office, remotely, and everywhere in between. We offer more than just products and services; we make your business better with quality customer care and 24/7 support.
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