Need to refer a client to Billing or Support? No problem. Making a call by transferring Inbound and Outbound calls on a hosted phone system has never been easier or more secure than it is on VirtualPBX.
Advanced Transfers (PBX System Transfer or Call Transfer) from VirtualPBX has a couple of unique features that differentiate VirtualPBX from other hosted communications solutions. First is that unlike early unified communications solutions, VirtualPBX lets you use the transfer call feature with inbound or outbound calls to any number or extension in your network, not just outbound calls. Additionally, the method of transfer has in itself simplified dramatically.
Call Transfer Has Never Been Easier or More Secure
For years, the hosted telephone industry has been plagued by fraudsters who have taken advantage of a security flaw in some early VoIP phones. The attacks came from being able to hop into the transfer buttons built-in to the physical phones. VirtualPBX takes security very seriously and we took it upon ourselves to build a bulletproof system for you to execute transfers right from your phone with no more exposure than with a traditional, on-site PBX. With this ground-breaking development, VirtualPBX lets users transfer using either a simple keypad entry with one of our feature codes or by pressing the transfer call buttons directly on a VoIP phone. VirtualPBX keeps your options safe, simple, and flexible because it’s your system, you should use it how you want.
Direct Calls to The Right People
Thanks to the tireless efforts of the engineering team at VirtualPBX, transferring calls is as easy as pressing a button. With advanced transfers (call transfer) already included on every business phone plan, VoIP phone users can choose to use the hardwired transfer options on their desktop VoIP Phones or they can opt for the keypad option found in the Feature Codes. The simplicity and flexibility that users have with transferring calls is incredible, but the truly amazing thing is how they can now do it with the comfort of knowing their system is safe from fraudsters.