Eliminating barriers between customers and potential sales is a no-brainer. VirtualPBX makes choosing how to do that on your phone system clear and concise with plenty of options, none faster than a Direct Inward Dialing phone numbers (also known as a DID phone number).
When a caller dials a DID phone number, just like direct inward dialing suggests, they are directed immediately to its destination, whether that be to an individual user, a ring group, device or voicemail box. This is helpful in many ways, but especially for salespeople who have prospects, they want to have swift, direct contact with, surpassing any menus or the need to recall an extension number. It also functions great as a direct line to a customer support department. The uses don’t stop there, though, because companies will use VirtualPBX DID phone numbers for everything from VIP clients to preferred vendors and anything between.
This feature is available on all business phone plans.
Getting started with VirtualPBX proves to be a quick and easy process. Once you begin, you can use your number to establish your Direct Inward Dialing campaign for your upcoming promotion or to assist in managing different departments. Take a look at our plans to initiate your DID phone numbers.