Urge Palette Art Supplies Paints a Picture of Success
Urge Palette Art Supplies Paints A Picture Of Success Urge Palette, is not just an art supply company. It’s an artist-serving artist store that exudes quality products and welcoming vibes.
The way you handle calls makes a big impression. Put your business name on the caller ID, answer the phone consistently, and route calls wherever you are. Professional doesn’t have to mean complicated. Get it all with Smarter Voice, the all-in-one business phone system from VirtualPBX.
We introduced the world's first virtual PBX system in 1997 and have been helping businesses communicate more professionally ever since.
Keep your existing business number or pick a new one.
Set your greetings, routing, business hours, and connect your tools.
Make and take calls from anywhere with the devices you already have.
Callers judge the business, not the phone system. Smarter Voice gives you the tools to make every call sound like one company, from hello to hang up.
Set your greeting, after-hours message, caller ID, and routing so every call starts the way you want it to.
See your call history, review recordings, and keep track of what happened after the call. Repeat what works. Fix what doesn’t.
Reliable call quality and dependable uptime keep your business sounding good no matter where you are.
Callers judge the business, not the phone system. Smarter Voice gives you the tools to make calls sound intentional, from hello to hang up.
Set your greeting, after-hours message, caller ID, and routing so every call starts the way you want it to.
See your call history, review recordings, and keep track of what happened after the call. Repeat what works. Fix what doesn’t.Â
Reliable call quality and dependable uptime keep your business sounding good no matter where you are.
You’re busy, on another call, or away from your desk, but your phone is still ringing. Smarter Voice keeps calls moving so the right person gets the right call without everyone dropping what they’re doing.
Send a call to the next person, another device, or wherever it needs to go when you can’t answer. Your team stays focused, and your customers keep moving forward.
Get calls to the right person before anyone picks up. Billing goes to billing. Sales go to sales. Fewer interruptions for your team and fewer wrong turns for your customers.
Add someone. Remove them. Change where a call goes. Set a holiday greeting. Make the change yourself without an IT department or a complicated back-and-forth.
You’re busy, on another call, or away from your desk, but your phone’s still ringing. Smarter Voice keeps calls moving so the right person gets the call without everyone dropping what they’re doing.
Send a call to the next person, another device, or wherever it needs to go when you can’t answer. Your team stays focused, your customers stay informed, and the work keeps moving.
Get calls to the right person before anyone picks up. Billing goes to billing. Sales go to sales. Less interruptions for your team and fewer frustrations for your customers.
Business changes. Add someone. Remove them. Change where a call goes. Set a holiday greeting. Do it yourself or have us help. No IT department or complicated back-and-forth required.
Your business number is part of your brand. Put your business name on the caller ID and keep business calls separate from your personal line.
Link the tools you already use with native integrations, Zapier, webhooks, APIs, and more. Our team is standing by to connect the dots.
When no one answers, you still have a plan. From setting business hours to voicemail-to-text, you know what you missed.
Expert Support
With VirtualPBX, you’re not on your own after you sign up. Our U.S.-based team knows the system inside and out and can help with setup, integrations, changes, or whatever comes up along the way.
Smarter Voice is built on VirtualPBX’s 29-year foundation as a pioneer in cloud telephony. Privately owned and founder-led since 1997, our team works across the U.S. to build, support, and continuously update the platform your daily communications rely on.
Smarter Voice is built on VirtualPBX’s 29-year foundation as a pioneer in cloud telephony. Privately owned and founder-led since 1997, our team works across the U.S. to build, support, and continuously update the platform your daily communications rely on.
Everything you see here is included with Smarter Voice for $15/month. One plan. One price. No feature tiers or upgrades. Use what you need today. The rest is there when you need it.
You’re in charge of how calls are handled and distributed. Custom call flows and programmable voice allow you to advance the way you route calls through your system—route dynamically based on caller ID, customer information, or caller input. It’s your call!
Like your company’s own personal air-traffic controller, auto attendant guides callers to ensure they reach the right person, department, or message quickly – they can even share your directory. Use multiple auto attendants to build decision trees in our simple web interface.
VirtualPBX offers the most intuitive business hours options available. Set your hours and our interface will help you route calls for business, lunch, and personal hours or any scheduled time you need. Input anything from holidays to after hours services and never worry about a missed call again.
Audio conferencing is available as three-way calling to add and drop members quickly, or as teleconferencing if expanded group reach is desired. Video conferencing is also available on select devices, including video-enabled desk phones.
Show up like the professional you are with your business name in the caller ID. Use our apps or call masking to show this ID on calls made from your cell phone and change the ID on the fly with dynamic caller ID.
Create a steel trap for the information that flows into your business with call recording. Choose which calls get recorded, read the transcripts, and connect them to your existing tools with integrations.Â
Define users in ring groups and let calls ring to that entire group at once or in any order you choose. For more advanced department options, like skills-based routing, agent wrap-up time, even load distribution, and live monitoring, ACD Queues Pro makes scaling and managing your business convenient and informative.
Flexibility to answer calls the way that works best for you and your team. Forward business calls to an existing phone, use our softphone app for mobile or desktop, make calls in your browser with the Web Phone, or use traditional desk phones. The choice is yours – or, choose multiple options with follow-me calling to ensure you never miss a call.
Highlight your company’s true brand identity from the moment a call is placed with our custom greetings manager. Upload your own recordings, use text-to-speech, record them over the phone, or order professional greetings. Extend your identity through hold music and messages – upload your own or choose from our library.
Whether it’s a vanity number or just the local number you’ve been using for the last decade, your main business number is part of your brand and you fully control the experience. When you need a shortcut, DID numbers and unlimited extensions connect callers to your team members directly.
While fax is the most commonly relied-upon method for securely transferring documents globally, the equipment, upkeep, and access can be a pain to maintain. With virtual fax, you can securely send faxes right from your email.
VirtualPBX integrates natively with a library of CRMs, giving you clean record-keeping and click-to-call while Amazon AWS stores your media securely. When you’re looking for something a little more bespoke, our Zapier, Webhooks, and API integrations let you fully customize your workflow.
All plans include call logs for easy reference and insights for immediate visibility into call volumes and team performance. With real-time dashboards, teams can monitor peak call times and KPIs. Our most advanced call reporting, with several dozen pre-built and customizable reports also includes the ability to tag calls and note dispositions.
When inbound call volume becomes too much, park calls yourself or allow others to park them while you keep fielding the traffic. Use built-in buttons on your phone or enter feature codes to park and retrieve calls. Need to refer a client to billing or support? No problem. VirtualPBX advanced transfers function similarly, and you can even brief colleagues before transferring or see who is busy with BLF keys.Â
Your customers may already be texting you. If you’re not ready for full texting, text forwarding is a great way to push texts to an email address or webhook without needing to register. For full texting capabilities, including AI agents, scheduling, sentiment analysis, and integrations, check out VirtualText.
Set greetings, send voicemail messages and transcriptions to email, and use integrations for storage and notifications, all with dynamic individual and team voicemail boxes inside your virtual voicemail system.
Whisper, barge, and steal allow managers the ultimate check-in tools on live calls. Managers can speak to their agent without the caller knowing using whisper. Barge allows managers to enter a live conversation. And with steal, a manager can take over a call, removing the agent entirely.Â
Urge Palette Art Supplies Paints A Picture Of Success Urge Palette, is not just an art supply company. It’s an artist-serving artist store that exudes quality products and welcoming vibes.
Ceras Health – A Remote Health Pioneer Relies on a VoIP Pioneer Ceras Health is a digital healthcare solutions company specializing in remote patient monitoring. As the industry landscape continually
Capture more leads, respond 24/7 with AI agents, and manage every message in one shared inbox. After your trial, you will be converted to our $99/mo VirtualText Chat Plan.
We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.
