VirtualText

by VirtualPBX

VirtualPBX VirtualText business text messaging
VirtualPBX VirtualText business communication product on business texting app

Customers prefer texting with businesses. With VirtualText, engage your entire customer base or just a segment in seconds through an intuitive interface you can access online or through our business texting app.

VirtualText is only available in the US.

business text messaging

Relevantly Unobtrusive

Improve arrival times and reduce no-shows with appointment confirmations, reminders, and scheduling set up in minutes.

Punctually Powerful

Make pick-ups, check-ins, and drop-offs a snap with QR codes. Combine with a drip campaign to collect information, provide a receipt, or follow up through a website. 

Drip, Drip, Drip

The industry calls them drip campaigns, but we call them a great way to start a dialog. Set triggers to check in on customers like that aunt who always knows and shows up with food.

VIP Status

It’s not who gets the invite, but what makes it onto the calendar. Dated event texts trigger smart phone intelligent suggestions and images can help you stand out. One click to add to calendar and you’re in!

business texting service

Business Text Messaging Features to Help your Business Flex

With 3 plan tiers of structured, customizable features, VirtualText puts you in control. Choose the tier to meet your precise business needs with the flexibility to adjust at anytime.

Build your own custom workflows and connect the tools your team uses with our API, available on the Amplify Plan.

Use words or phrases to trigger automated responses when a customer texts. For example, customers can text a keyword to receive a coupon code or the next step in check-in process.

Send SMS and MMS messages for promotions, event follow-ups, and more to entire contact lists immediately or on a schedule.

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Manage contact lists to segment your communication based on the unique relationships within your business model.

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Keep your team organized with native CRM integrations with Pipedrive, Microsoft Teams, and Hubspot.

Sometimes one message doesn’t quite do the trick. This is where drip campaigns can send a series of messages for a new customer, a service follow-up, an appointment reminder, and more. Drips can include MMS or SMS messages and let you take advantage of merge fields.

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Does your team use Google Chat to communicate? Stay on top of your business text messages in the same place!

VirtualText was designed for small business and sole proprietors, but what we would be if we didn’t expect those businesses to grow? VirtualText Pro can just as easily handle large companies and enterprises with an easy-to-use interface, options for unlimited sends and contacts, as well as features like contact list segmentation, campaigns, and canned responses. Any size, any need, VirtualText Pro has your business texting and marketing needs covered.

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Send and receive text messages on your main business phone number, right to the app. 

VirtualPBX Messaging saves your message history for your review, reference, or reuse. 

Schedule and respond to texts on the go with the mobile app. When your text marketing can travel with you, you’ll never miss the opportunity for relevant and timely connection.

Exchange image messages (MMS) to/from any cell phone number in the continental United States, Canada, or Puerto Rico.

Send a single text to segmented contact lists or an entire contact list at once, creating a single thread for all recipients, or send the same message to a contact list in bulk. Either option is a possibility with VirtualPBX Messaging.

Share the load by sharing numbers across team members.

Did you know, with VirtualPBX VirtualText you can save common replies right in the app? Guarantee excellent customer experiences with consistency, and even reply automatically on keywords like CONFIRMED and YES

As of March 31, 2023 industry regulations require all businesses who send text messages to contacts in the USA be registered. We make this process extremely simple by offering a path specifically for sole proprietors. While many vendors require an EIN for businesses to start texting their clients, VirtualPBX offers texting for sole proprietors and small businesses alike. 

Sending one text or sending one thousand has never been easier with VirtualText, a product designed to grow and scale with your business. Create contact lists to segment your audience, canned responses to ensure attentiveness to every customer need, and more. VirtualText can help you scale your business without multiplying yourself.

Stay on top of your business messages in the same place you stay on top of everything else.

Automatically respond to incoming text messages, ensuring prompt engagement and providing personalized messages to enhance customer satisfaction.

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QR Codes are a great way to connect with customers in many different contexts: in-store displays, brochures and brochure racks, product packaging— even business cards. Use a QR code to initiate a text conversation then use keywords to collect the data you need from the interaction.

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Schedule reminders for appointments, events, or key customer milestones. Schedule your interactions in advance and get back to work!

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Integrate your favorite tools and send the right message at the perfect moment through webhooks.

Get Ready To Expand Your Reach With Business Text Messaging

At VirtualPBX we make signup and registration simple, and our team is ready to assist 24/7. 

Spark
→ Tap into increased customer response rates with business texting essentials.
$25 /month for up to 10 users
This plan includes:
$39 One-Time Registration Fee
2,500 Inbound SMS Included
2¢/Outbound SMS & 3¢/MMS
Easily Manage Contacts & Consent
Auto-Reply on Keywords & QR Code
Save Replies for Faster Follow-up
Start Automating 🚀
Engage
→ Build engagement and loyalty with targeted campaigns and timely outreach.
$50 /month for up to 25 users
Everything in Spark, plus:
$29 One-Time Registration Fee
5,000 Inbound SMS Included
2¢/Outbound SMS & 3¢/MMS
Manage Subscribers with Lists
Schedule Reminders & Blasts
Grow Interest with Drip Campaigns
Webhooks & CRM Integrations
Amplify
→ Expand and optimize your campaigns with a large bank of included messages.
$100 /month for up to 50 users
Everything in Engage, plus:
$29 One-Time Registration Fee
10,000 Inbound SMS Included
2¢/Outbound SMS & 3¢/MMS
Manage Subscribers with Lists
Schedule Reminders & Blasts
Grow Interest with Drip Campaigns
API, Webhooks & CRM Integrations

VirtualText is only available in the US.

Small Business
Approved

Human support to walk you through every step of registration.

Your Number
Or Ours

Bring your phone number or buy new for $4.99/line monthly.

The reputation and reviews to let you know we don’t ask for your trust, we earn it.

We're here to help

Answers to your questions are a click or call away.
Talk with a specialist, chat with us,
or call/text (888) 825-0800.

It's Time To Get Your Business Texting, Together