CRM Integration

The VirtualPBX CRM Integration significantly enhances business communication, productivity, and reporting. Employees can seamlessly make and receive calls within the your CRM interface, resulting in streamlined communication and a centralized customer database. This integration boosts productivity by providing quick access to customer information during conversations, saving time and enabling efficient interactions. This integration also enhances your existing CRM reports by capturing call data, enabling businesses to generate insightful reports and make data-driven decisions. 

Integrate with CRMs like Salesforce and Microsoft365

We’re excited to offer native integrations with Salesforce and Microsoft365. Plus, we have even more CRM integrations being developed by our teams, like Zoho, Hubspot, SugarCRM, and more. But, just because you don’t see your CRM on this list doesn’t mean we don’t have something in the works. Get in touch with our team to discover when we’ll be bringing your CRM online. 

CRM Integration

CRM Integration Features that Improve Team Communication, Productivity, and Reports

There is a lot under the hood of this integration. Our developers focused this native integration around the existing functionality within your CRM, giving you value right out of the box. Your fluent CRM users will be immediately productive in their new integration because it leans on its existing core aspects. 

  • Automatic screenpops on incoming calls with helpful caller information
  • Answer calls without leaving your CRM
  • Automatic task generation on incoming calls linked to contact
  • Add call detail summaries on incoming call tasks 
  • Click to call for outbound calls from contact records
  • Dialpad with call history and missed calls
  • Listen to call recordings from your call history menu
  • Review all recorded call activities 

Get Started today with a free CRM Integration Consultation

Ready to take advantage of this integration? VirtualPBX team members are standing by! Use this calendar to schedule a free demo and consultation with us. All of our plans include 24/7 support and even more features to help make your business better.