Contact Support
Help, When You Need It
VirtualPBX systems have been designed to provide the best reliability in the industry, with fault-tolerant components and near-zero downtime. Should you have any questions on your system, are interested in training videos, tutorials, FAQs, or other documentation, please proceed by electing electing either vConsole or Dash support. Our Customer Support staff is anxious to help too and can be reached by online chat in the lower right of your screen, email, or phone.
vConsole Support
If you signed up with a VirtualPBX Office or Anywhere Plan, or started your service on another plan before 2012, you are most likely a vConsole user and your web portal looks like the image to the left.
Dash Support
If you signed up with a VirtualPBX Dash Plan, originally introduced in January 2016, you most likely use the Dash web portal which looks like the image to the left.
Still Need Technical Support?
1. Chat with Us: Our Customer Support and Sales Teams are available by chat during business hours, but feel free to leave us a message at any time – simply leave your email if you would like us to follow up after you’ve left our website.
2. Search our Site: Use the search field found at the top of every page of our website for the term you are trying to learn more about.
3. Send Us an Email
Customer Support: Support@VirtualPBX.com
Customer Success: AccountServices@VirtualPBX.com
Billing: Billing@VirtualPBX.com
4. Give Us a Call
1 (888) 825-0800, Toll-free
1 (408) 414-7646, International
Hours of Operation:
During hours of operation, our teams are available to answer any questions you may have about your VirtualPBX system.
Sales
Monday-Friday: 7am-5pm Pacific Time
Support
Monday-Sunday: 7am-7pm Pacific Time
Billing
Monday-Friday: 7am-5pm Pacific Time
