Help, When You Need It
VirtualPBX systems have been designed to provide the best reliability in the industry, with fault-tolerant components and near-zero downtime, but there is another industry differentiator we’re extremely proud to offer and that’s free Customer Support. Our Customer Support staff are eager to help and can be reached by online chat, email, or phone. The best part? We have staff available 24 hours/day, 365 days/year, so no matter what your business hours may be, we’re here to help. For the tinkerers and self service gurus, we also provide training videos, tutorials, FAQs, and other documentation.
Dash is our web interface where you can log into your account and make updates to your business phone system, manage users, and adjust personal settings.
Hours of Operation
During hours of operation, our teams are available to answer any questions you may have about your VirtualPBX system. We’re also proud to offer 24/7 Support, 365 days a year to all customers, so you can check in, ask questions, and get help whenever you may need it.
24 hours/day, 365 days/year
Contact our Billing Team for any questions you might have on your invoice, converting to a different plan, or any other general billing concerns Monday-Friday: 7am-5pm Pacific Time. Please send all physical mail to P.O. Box 8780, San Jose, CA 95155.