Support

24/7 Support for All Customers

VirtualPBX systems have been designed to provide the best reliability in the industry, with fault-tolerant components and near-zero downtime, but there is another industry differentiator we’re extremely proud to offer and that’s free Customer Support. Our Customer Support staff are eager to help and can be reached by online chat, email, or phone. The best part? We have staff available 24 hours/day, 365 days/year, so no matter what your business hours may be, we’re here to help. For the tinkerers and self service gurus, we also provide training videos, tutorials, FAQs, and other documentation.

Dash Interface


Dash Support Videos and Guides

Dash is our web interface where you can log into your account and make updates to your business phone system, manage users, and adjust personal settings.

DASH SUPPORT

 

Personalized Onboarding and Weekly Webinars

Whether you’re a new VirtualPBX customer, need a refresher, or would like to review your plan, our Customer Services Team is available for one-on-one training sessions. These experts are standing by to help streamline your business communications and make your team more productive.

Tuesdays at 10am Pacific we offer a webinar-style training session live over YouTube. Sign up and we’ll send you a reminder as well as a link to the recording should you wish to watch it again.

SCHEDULE PERSONALIZED TRAININGWEEKLY TRAINING WEBINAR

Hours of Operation

Contact Support
24 hours/day, 365 days/year

Contact Billing
Contact our Billing Team for any questions you might have on your invoice, converting to a different plan, or any other general billing concerns Monday-Friday: 7am-4pm Pacific Time. Please send all physical mail to P.O. Box 8780, San Jose, CA 95155.