Virtual Extensions – Have Phone, Will Travel
Introducing new technology is disruptive, and those disruptions don’t always get welcomed with open arms. Historically, our initial reactions to new ideas aren’t known for their open-mindedness but instead they run the gamut from bafflement and skepticism to distrust and persecution. But, as always, the march of time continues and, provided the technology is a solid enhancement to our lives, we adopt new ideas and integrate them to the point where it’s difficult to consider going without them.
Do you even own a letter opener?
Remember when stamps were critical? There was a time when if you wanted to communicate with someone without using a telephone (corded, possibly touchtone), you needed to send a letter. But then everything changed. Recently resurrected in a new BMW ad, an early encounter with email on the Today Show reminds us that, even though we have the ability to send and receive email anywhere from a bike ride to 30,000 feet in the air, our introduction to it wasn’t exactly smooth.
The Ultimate Travel Companion
Devices on which email can be accessed have become as ubiquitous as the technology itself, and the ubiquity of email terminals have made it the go-to form of communication for businesses. One of the most convenient features of email that heavily contrasts to the environment prior to its introduction is the fact that you only need one address to receive messages. Previously, business travel meant that employees would need to know the numbers of the locations they were traveling to ahead of time if they wanted to receive messages without calling in to their office. With email, of course, all messages sent to a certain address will be retrievable from anywhere. This feature, previously unavailable, contributed handsomely to the near universal adoption of email.
One Number, That’s It
Don’t forget about the telephone, though, because it has been making some improvements lately, too. While most everyone these days has a cellphone, not everyone is keen to give out mobile numbers for work purposes. Furthermore, even fewer people can rely on having a mobile phone provided to them from their employer. Not a problem.
Virtual Extensions essentially turn your VoIP business telephone number into an email address in that they can follow you to wherever you have an internet connection. Unlike intelligent call forwarding like Follow Me Calling, Virtual Extensions are unique in that they don’t require employees to know the numbers they will be at ahead of time. All employees have to do is simply use a Softphone App on the devices that they want to receive work calls on, and then any device with an internet connection can receive calls just as they would if they were sitting in your office.
To learn more about Virtual Extensions, Follow-Me Calling, or any other advanced virtual business phone topic, get in touch with the experts at VirtualPBX today. For more on call routing and VoIP, visit these links: