VirtualPBX Blog

Comcast Outage – Zero Sum Game

Broken Wire Comcast OutageYesterday there were sweeping outages of internet connectivity throughout Northern California. On one hand, there’s an ironic humor in the fact that Silicon Valley, the cradle of technological civilization, can have so much downtime of internet service, but on the other these outages represent a very real danger to business. In an area as connected to and reliant on the internet as we are here, simple lapses in service cause ripple effects that can grow into full blown tsunamis for local businesses. Communications are a zero sum game in that any client contact or lead prospect that isn’t fielded by one company is immediately an option to be gobbled up by a competitor. When stakes are that high and you need to be able to reach out and touch someone, you can’t leave things to chance like what happened to thousands of businesses during this recent Comcast outage.

Hope For the Best

But plan for the worst. Those are the two sides of a battle-tested and pragmatic approach to logistics that was born on the battlefield yet integrates seamlessly into the business world. When businesses get their new, ultra fast connection for their enterprise needs they feel encouraged and confident that they have all of the bandwidth they’ll need to grow their business as fast as their download speed. Though mostly true, having their plans stop there is missing out on the second half of a thoroughly vetted plan in that they aren’t prepared for interruptions in service. Being disconnected by this most recent Comcast outage or any complication whatsoever can grind even the most advanced businesses to a screeching halt if they aren’t prepared to deal with it. Simply by adopting a comprehensive Business Continuity Plan (BCP) that takes adequate telephone system failover precautions into consideration will be enough to make sure that your business isn’t on the losing end of that zero sum proposition.

Insurance That Actually Pays

It’s a sad tale but one that’s heard following almost any natural disaster wherein insurance coverage isn’t tailored to meet the specific needs of families and businesses affected by floods, tornadoes, or the like. What makes a telephone failover system like PBX Parachute unique is that the nature of the event has no bearing on whether or not you can use it. Whether your communications are down from a simple Comcast outage or from anything from a hurricane to an earthquake, having PBX Parachute always pays off. Furthermore, because it’s hosted in the cloud and powered by the same mobile technology as all of the VirtualPBX VoIP plans, it can replicate your telephone system basically anywhere in the world.

There will be events that affect all of your community the same way from time to time, don’t let that be an excuse to suffer the consequences of those events the same way as everyone else! Focus on building out the game plan for your business to navigate through any challenge with a BCP, and make sure that you can keep the money coming in through any eventuality with PBX Parachute.

Infographic – Profiting from Pokémon GO

Profiting from Pokémon GO is easier than being an executive at Nintendo or an engineer at Niantic Labs, you can just be yourself and still reap some of the benefits of this recent craze. For starters, just being yourself is best because, as you’ll see when you dive deeper into the Pokémon rabbit hole, the players are coming from all walks of life. Still not convinced? No problem, take a look at this simple and colorful infographic about how best to turn your local business into a hub of activity. Profiting from Pokémon GO will be easier than you ever imagined. And who knows? You might even have some fun while you’re at it!
Profiting from Pokémon GO

5 Business Types That Can Benefit From Virtual Reality

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Virtual Reality — no longer merely a fantasy for technology enthusiasts around the globe. VR is still in its infancy stage, but it’s projected to be a billion dollar industry. Now is the time to consider how VR can impact your business model.

Here are 5 business types that can benefit from virtual reality in 360°

    Virtual Reality1. Law

    At first glance many would overlook how virtual reality can be applied to a law practice. VR can be applied both inside and outside of the courtroom. Expert witness testimonies can be re-created in a virtual world, which provides more factual insight and detail into the actual sequence of events. A judge and the jurors can apply this insight at trial when examining the evidence. VR technology decreases the margin of error when the final verdict is reached.

    2. Real Estate

    360° VR naturally has no better practical fit than the real estate industry. Prospective buyers can experience immersive virtual tours of properties and increase the number of homes they view due to geographical restrictions. Realtors benefit from the increased listing exposure and they free up time that would normally be spent giving tours.

    3. Travel

    Travel teleportation has come a long way over the past 2 years. Ski the French Alps, play with gorillas in the African Congo or swim with dolphins from the confinements of an office chair. The dopamine released into the brain while experiencing VR stimulates a reaction to increasing the pleasure which can only come from experiencing the real thing. The travel industry can lure in wanderlust seekers using these micro-experiences to promote tourism.

    4. Marketing

    Marketers of businesses of all sizes are trying to figure out the secret sauce to reaching ROI goals. Many believe that secret sauce may be unlocking the recipe to creating virtual reality content that is equally relevant and entertaining to target audiences. The good news is that marketers are currently sitting on a level playing field. The bad news is that entering the world of VR is a headache inducing and expensive. If successful VR content is achieved, it has a market demand and virality aspect that can be a game changer for a marketing team.

    5. Communications

    Communications providers are not the first industry that comes to mind when considering the impact VR immediately has on the industry, but the future is closer than we think. VR allows for a visually and audibly immersive conversation. It breaks down the barriers of a mobile device and increases cognitive personal connection. The future is bright for communication providers.

    In conclusion, there are many exciting ways to revolutionize your business from a product and marketing perspective. The key is opening up your business to innovation and challenging the status quo. Consider this standard infographic that was converted into a 360° image. The future of your business is now.

A Bright Future – 20 Most Promising Telecom Providers

CIOReview- 20 Most Promising Telecom ProvidersIt’s almost a little embarrassing to be here again, but it seems like whenever we reach a new high watermark of accomplishment, something else comes along that sets a record again. This time, we’re honored that CIOReview named us as one of the 20 Most Promising Telecom Providers in their July issue!

From the Folks Who Know

What makes this particular accolade special is that the editors at CIOReview are experts in far more than just telecommunications. By curating content and insight by, for, and from CIO’s from all industries, CIOReview has a holistic understanding on technology and business. That’s what makes this recognition stand out from all of our other awards, we know that VoIP wonks will understand what we do and why we do it, but for relative outsiders to also recognize our accomplishments is a real honor.

What Tipped The Scales?

As you can read from the article above, our focus is more than just to provide businesses with the best telephone solutions for today, but rather to build systems that will work well into the future as well. By identifying and studying trends in the industry, feedback from our customers, and our own internal insights, we’re building and delivering what will become the foundation of all of the unified communications systems for the business of tomorrow. It’s that type of forward thinking that the editors deemed to be worthwhile in honoring us as one of the 20 Most Promising Telecom Providers.

Much of that process has already begun with the award-winning Dash, but that is just the tip of the iceberg. To stay abreast of all of our latest and greatest developments, make sure to follow us on Twitter or like us on Facebook for updates on our total, and promising, telecommunications developments.

Feature Comparison: Follow Me Calling vs Hot Desking

Business TravelFor over 200,000 employees of businesses across the globe, the VirtualPBX suite of features is an irreplaceable tool for their day-to-day operations. For millions more, though, they may not even realize how a hosted telephone system can benefit them. For these folks, and for those who haven’t tried each and every one of our terrific features, we have this feature comparison on Follow Me Calling vs Hot Desking.

Forward and Receive Calls To Anywhere

In a nutshell, both Hot Desking and Follow Me Calling are emblematic of the true advantage of a virtual telephone system in that they are both ways to work from anywhere. Being tethered to an onsite PBX prevents employees from traveling with the flexibility that comes from a hosted communications solution, and both of these features free businesses from those types of restrictions. But there are a couple of distinct differences between the two features that make them appropriate for different types of situations.

Where are You Going to Be?

This is a question that some mobile employees or digital nomads can never answer with confidence, but it’s also the crux of determining which advanced call forwarding system is right for you. Follow Me Calling allows an employee to program a cascading series of numbers (up to 8 different locations or devices) to ring sequentially in order to find where they are at. This is great for employees who generally know all of the places they might be at, even if they aren’t sure when they’ll be there.

Conversely, Hot Desking allows employees to assign any phone in the world to be their current “desk phone” even if they had no intention of being there for the moment. The benefit of Hot Desking is that an employee can assign as many different numbers in a day as he or she wants and they can continue to bounce around to wherever their work takes them.

Tip of the Iceberg

Whether you’re a Follow Me Calling devotee or are more into the idea of Hot Desking, the results are the same- VirtualPBX gives you the power to work on your schedule, on your terms, and on your turf. Even if that turf happens to be the airport hotel in Atlanta because your flight got pushed back a day. The best thing is that these two unique features are just a pair of the dozens of ways that a VirtualPBX communications platform can help you do your best work, from wherever you need to be doing it.

For a complete list of all of VirtualPBX’s great features, visit our benefits section. And for more tips on how to work on the go, be sure to follow us on Twitter or like us on Facebook for the latest useful information for business travel.