From marketing blasts to one-on-one chats, here’s how to make every message count.
I tested 7 leading platforms to find the best text messaging service for business. Many vendors list the same features, like SMS/MMS, automation, shared inboxes, and AI. The real differences
Are LiveChat, Intercom, and Zendesk still the best webchat services for businesses in 2026? The answer is not as straightforward as it used to be. I compared the top 10
We’re excited to share the latest updates to our business texting platform as we officially introduce Version 1.0 of the VirtualText product family. In a new video update, Lon Baker,
If you’ve noticed that your favorite web tools are starting to feel a lot more like the apps on your home screen, you’ve likely encountered a PWA. But what does
This release marks a milestone at VirtualPBX: the launch of the all-new VirtualText, a unified messaging platform that brings SMS and webchat together in a single team inbox. To mark
Automation allows teams to manage high-volume interactions without missing opportunities or sacrificing detail. In our messaging pilot, we recognized that one size does not fit all when creating an automation,
The only way to truly reduce customer churn is to eliminate the fragmentation that makes customers feel like a transaction, not a relationship. But how does that fragmentation start? The
While customers appreciate the speed and efficiency of AI agents, many still miss the human touch in service interactions. This isn’t a rejection of AI, but a call for better
SMS quiet hours aren’t just rules, they’re a signal. They show your customers that your business respects their personal time, values trust, and communicates with integrity. For small and medium-sized
What makes a small business great? Well, it’s not the massive budget and it’s certainly not the slushy overhead. It’s the personal touch, the direct relationships, and the care we
How much money did you waste last month on text messages that never even reached your customers? Every business using A2P 10DLC messaging knows the frustration. You schedule a campaign,
The smartest way to handle multi-channel customer messaging just got smarter Early access to our new VirtualText messaging pilot is almost full. This is your last chance to join the
Capture more leads, respond 24/7 with AI agents, and manage every message in one shared inbox. After your trial, you will be converted to our $99/mo VirtualText Chat Plan.
We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.
