6 Ways A Hosted PBX Can Help Your Business

Using a hosted PBX can be extremely advantageous compared with a traditional phone system. Below are just a few of the reasons you should consider trying a hosted PBX system.

Cost Savings – There are many ways using a hosted phone service can help your business cut costs. First, with a Virtual PBX, your employees are free to work from home, which could reduce the cost of renting a large office space. Next, you can save 40-80% in traditional phone system and landline costs by cutting the ties with your landline carrier and using a VoIP Phone and Virtual PBX service. Furthermore, with a hosted virtual PBX there is no expensive equipment to buy and maintain.

Advanced Features – With a hosted phone service, like Virtual PBX, you will not only save money, but you will also get tons of great features at no extra cost to you. Maximize your business efficiency with Features such as call recording, follow-me-calling, conferencing and real time reporting. And with Virtual PBX, you can also have sophisticated call routing through departments using our exclusive TrueACD queues.

Work from Anywhere – Employees can stay connected with clients and friends from anywhere around the world so you can stop missing calls when you are out of the office. With a hosted PBX, you can easily forward calls to your cell or home phone. In addition, using VoIP Anywhere from Virtual PBX, you can make free outbound calls easily from anywhere in the world through your computer or smart phone.

Reliability – Hosted PBX software resides in a secure, hardened data center so you don’t have to worry about network failures or power outages. If your business power or phone lines are down, we can send your calls to alternate locations like cellular or home phones. In addition, with Virtual PBX, every component in our network and database infrastructure is redundant and backed up. Multiple components can fail without affecting customer calls. With all of the redundancies in our electrical and telecom providers combined with the redundant network and switching components, Virtual PBX has attained 99.999% uptime.

Scalability – Hosted phone services are flexible and quickly adapt to the changing needs of a growing business. With Virtual PBX it is easy to set up new employees as your business grows especially since all of our VoIP phones are plug and play. Easily add and remove extensions and ACD Queues, add a new phone number or route calls to a new employee, all for a fraction of the cost of traditional phone systems.

Quick, Easy Set-up – Traditional phone systems are notoriously difficult and time-consuming to set-up and support. Why bother, when you can quickly be up and running with Virtual PBX? Save yourself the time and the hassle. Virtual PBX is easy to set up and even easier to upgrade as your company grows. And we do all the system maintenance and upgrades!

As you can see from the above list, there are huge advantages and benefits to using a hosted PBX system like Virtual PBX. For a small or medium sized company, these advantages can make the difference in running a successful business. Looking like a Fortune 500 company does not have to cost a lot of time and money. With Virtual PBX you can easily have that kind of professional look and feel at a fraction of the cost.

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