A hosted IP PBX, or hosted VoIP PBX, is a business-class phone service provided over the internet. This is in contrast to traditional phone service, operated over telephone wires. A hosted IP PBX includes the ability for businesses to manage their own system in an interface like the VirtualPBX Dash interface, displayed here. It also routes incoming calls to the right individuals or teams inside the company and adds standard business phone system features like an auto-attendant or virtual receptionist, business voicemail, call transfers between employees, and more.
The first hosted PBX was in fact not a hosted IP PBX. That first system used the copper wires of the PSTN (Public Switched Telephone Network), to provide a hosted business phone service. It is still in high demand today for companies that don’t want or can’t use internet telephony.
While some dated VoIP communication systems are exclusive to analog phones, many newer VoIP providers will at least allow call forwarding but still require a VoIP phone on the same line. VirtualPBX, however, offers VoIP cell phones and analog phones through their cloud-based phone system. That means your employees can have any mix of VoIP phones and devices. The hosted VoIP PBX reaches the employees at whichever phone they are currently using.
The great benefit of using phone numbers in a hosted PBX system is that more often than not, you can provision your current phone number into your new VoIP phone plan.
Did you know that all plans by VirtualPBX already come equipped with at least one phone number? So whether you have a phone number that you would like to transfer over, or need a new number, VirtualPBX can find the perfect VoIP phone number for you.
