Welcome to Edition 19.0 of The VirtualPBX 5 where we share our favorite topics, gadgets, and apps!
Chatbots are the next wave of communications between businesses and consumers, and of course, you want the best chatbot building platform for your company.
A recent research wrap-up at G2 Crowd notes that, by 2020, as much as 85 percent of customer-to-business interactions “will take place without a human intermediary.”
Chatbots make themselves useful by providing actionable business results such as generating new subscribers and delivering quick customer support. Moreover, G2 Crowd cites, live chat software has shown a 73 percent satisfaction rate among their users.
Want to get started with your own? Check out our picks for the 5 best chatbot platforms available — no programming experience required.
5 Best Chatbot Platforms that Require no Coding
Wotnot helps companies build out simple and complex chatbots for their businesses. With no coding necessary, businesses can automate their customer experiences with a graphical Bot Builder that makes it easy to create workflows for sales, customer service, and other departments. Multiple bots can be used on the same website and managed within a single Wotnot account.
More than 46,000 chatbots have been created using ChatFuel. If you are looking for a big name platform that has all the bells and whistles, ChatFuel is the bot builder for you. It also doesn’t hurt that it comes packed with integrations to your favorite services. If it’s good enough for the world’s leading enterprise companies, it must really be that good.
MobileMonkey lets you easily build a Facebook Messenger chatbot for marketing activities such as chat blasts, list building, and drip campaigns. It can help businesses with customer service by answering FAQs and automating on-site chats. The company holds live webinars and tutorials to help users make the most of their own chatbot activities.
Engati allows you build a bot in as fast as 10 minutes. Which is not nearly as impressive as ManyChat, but here’s the kicker. Engati supports 8 major messaging platforms – which include Messenger, Slack, kik, Viber, Skype, and more. We also respect the fact that they take support very seriously. Engati offers easy chatbot training, multi-platform support, and 365 x 24 x 7 support.
Botsify does not waste any time getting down to business. With Botsify you can completely automate live chat sales all with the goal of generating new leads. If you are losing a deal, feel free to take over and win the deal. If you are looking for the most conversational chatbot building platform you’ve found it.
Pick the Best Chatbot Platform for You
Ready to reap the benefits of your first bot but wary about missing the human touch? By no means are we advocating that chatbots replace your employees. P2P relationships are sacred in business. But if we’re talking about filling gaps in sales and support hours, or finding a better alternative to OOO email greetings, then chatbots may be the solution your business needs.
We only want you to pick the best chatbot platform for your company. Experiment with the various options above to find your best fit.