Your system can do more than make calls. Let’s connect the dots.
Integrations help your business tools work together so data moves seamlessly, processes run smoother, and your team saves time. Whether you’re new to integrations or a seasoned pro, it comes down to the question: what do you want your phone system to actually do? From there, VirtualPBX can offer simple ways to connect your system to the apps you already use. At their core, integrations are just the links that let information flow between platforms.
There are three basic tiers to connect: native integrations that work right out of the box, Zapier and Webhooks for flexible automation, and API access for total customization. And if that feels overwhelming, don’t worry—we can work right alongside you to help you get set up or just do it for you while you keep working.
Native Integrations
Native integrations are plug-and-play. Authorize the application, connect your users, and start syncing contacts, logging calls, and embedding your phone right inside your favorite CRM. Click on any of the logos and learn more about that integration specifically.
Automations with Zapier & Webhooks
Zapier Integration
To automate tasks without heavy coding, Zapier lets you connect VirtualPBX to Google Sheets, Slack, Trello, Gmail, and hundreds more apps. Automate workflows like:
Logging call data automatically
Notifying your team about inbound calls
Scheduling follow-ups after meetings
Sign up for a free Zapier account, and explore our triggers and templates.
Webhooks
For even more control, Webhooks will trigger actions across a multitude of apps with more detailed data output. With webhooks you can execute more custom needs like:
Automated post-call surveys
AI analysis of call sentiment
Syncing call data across multiple internal systems
VirtualPBX has more than 70 webhooks triggers you can use to build your own automations with popular tools like Zapier, N8N, or IFTTT.
API Access
When simple triggers aren’t enough, API access gives you complete control of your phone system data, with the ability to act and to retrieve. Unlike Zapier or Webhooks that only push events forward, API access lets your team dig into call records, pull system data, and build custom workflows that match exactly how you do business. With API Access, you can:
Embed phones in apps we don’t yet have native integrations for
Inject specific customer data into calls or workflows
Perform advanced actions like deleting recordings or running AI sentiment analysis
Let your developers build exactly what you need with our API documentation, or we can scope and deliver the build for you.
Know what you need, but stuck on the ‘how’?
That's exactly what we're here for.
Tell us your vision, and we can make it happen. If automations aren’t your thing, that’s okay—because they’re ours. Schedule a time to walk us through your goals, and together, we’ll make them a reality.
...VirtualPBX's core features and robust API capabilities have empowered Ceras Health...
“The integration of VirtualPBX’s core features and robust API capabilities has empowered Ceras Health to enhance productivity, improve customer support, and embrace the digital transformation of the healthcare industry.”
SHYAM A.
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