Enterprise Features, Advanced Reporting, Seamless Scalability, Premier Benefits
Monitor your call center team easily with the best in business phone reporting, turn up or down high call traffic based on peak business hours, and use enterprise-level features to ensure your call center is working like a well-oiled machine so that you can focus on the most important part of your business – your customers.
You can be up and running in just a few minutes!
Advanced Features to Streamline Your Call Center
You already get a slew of features included with a Dash Business Phone Plan as part of the core feature set, so just switching to Dash means you’re already to get started! If your call capacity dictate your needs to a more advanced system, though, you can elect to add Multiple Auto Attendants, ACD Queues or ACD Queues Pro to enjoy additional features like Whisper and Barge, Agent Performance and Activity Logs, and Dynamic Live Monitoring.
If you’re ready to scale your call center, you don’t want to wait around for your business phone system to catch up. Stick with VirtualPBX to scale your call center up or down in a matter of minutes. We make this possible with features like the ones below:
- Advanced Call Reporting: Monitor your team’s performance by reviewing the metrics that matter most.
- Accelerated Growth: Expand opportunities and scale back out of peak activity season with ease and without changing your headcount.
- Call Routing: Boost service and cut wait times by ensuring your callers are reaching the right person immediately.
Integrations for Safe Storage and Streamlined Production
When you manage a call center, you want to be able to have access to the best in reporting and analytics. VirtualPBX Advanced Call Reports lets you organize your company data into manageable reports — generated on a schedule or on-demand.
Advanced Call Reports gives call centers the ability to create multiple workspaces with their own unique reports, information filters, and delivery schedules.
VirtualPBX also offers safe and secure storage of your voicemails and call recording through our AWS Data Storage Integration.
Need even more customization? Our VirtualPBX API and Zapier Integrations can be used to send data into your preferred tools for reporting!
Enjoy Customer Benefits That Work For You!
Call Centers are businesses that are utilized by businesses of all sizes and industries. That’s what makes them so important, and their business phone system just as important! In as little as five minutes, you could be logging into your new business phone system. Our communications are hosted in the cloud, so you save time and money with no annual maintenance or upgrades.
- World Class 24/7 Support: Our Customer Support Team is available 7 days a week.
- Customizable Plans: Choose the number of users and payment plan that best fits your business.
- State-Of-The-Art Features: Advanced call routing and reporting, call recording features to optimize training, and more!
- Available Everywhere: Whether your call center is back in the office or working remotely, the VirtualPBX Softphone App connects your devices easily.
Elevate Your Call Center Today With VirtualPBX
All VirtualPBX Plans come with so much more than just Ring Groups already included, though. With 24-hour Award-Winning Customer Support and a complete 15-day money-back satisfaction guarantee, you’ve got nothing to lose by switching to VirtualPBX. So act now because the longer you wait to call, the more time you’ll be spending pouring money into slower, less effective call routing solutions from an on-site PBX.