Businesses Lose 60% of Site Leads When They Can’t Respond 24/7: Close the Gap with the New VirtualText

PRODUCT FEATURE

CRM Integration

Available on Pro and Complete plans.

VirtualPBX CRM integrations significantly enhance business communication, productivity, and reporting. Employees can seamlessly make and receive calls within the CRM interface, resulting in streamlined communication and a centralized customer database. These integrations boost productivity by providing quick access to customer information during conversations, saving time and enabling efficient interactions. These integrations also enhance your existing CRM reports by capturing call data, enabling businesses to generate insightful reports and make data-driven decisions. 

Integrate with CRMs like Salesforce and Microsoft365

We’re offer native integrations with a variety of popular CRMs. Plus, we have even more CRM integrations being developed by our teams, like Hubspot, SugarCRM, and more. But, just because you don’t see your CRM on this list doesn’t mean we don’t have something in the works. Get in touch with our team to discover when we’ll be bringing your CRM online. 

CRM Integration Features that Improve Team Communication, Productivity, and Reports

There is a lot under the hood of this integration. Our developers focused this native integration around the existing functionality within your CRM, giving you value right out of the box. Your fluent CRM users will be immediately productive in their new integration because it leans on its existing core aspects. 

  • Automatic screen pops on incoming calls with helpful caller information
  • Answer calls without leaving your CRM
  • Automatic task generation on incoming calls linked to contact
  • Add call detail summaries on incoming call tasks 
  • Click to call for outbound calls from contact records
  • Dial pad with call history and missed calls
  • Listen to call recordings from your call history menu
  • Review all recorded call activities 

Integrate. Automate. Elevate.

Ready to take advantage of this integration? Schedule a free demo and consultation—VirtualPBX team members are standing by. CRM integrations come standard on Pro Complete plans. And as always, all of our plans include in-house human support and even more features to help make your business better.

More Features Worth Reviewing

API Access

Available on Complete plans. Need a Customized Integration? We’ve Got You Covered. API Access grants

Zapier Integration

Integrate With Your Favorite CRM and More The Zapier Integration—our app inside the Zapier platform—lets

Webhooks

When Zapier Isn’t Enough, Try Webhooks Zapier is great for simple automations, but sometimes you

core chat platform

AI + Automation

privacy + Security

Setup + Support

Web Chat Built for Results

Start Your 14-Day Free Trial

Capture more leads, respond 24/7 with AI agents, and manage every message in one shared inbox. After your trial, you will be converted to our $99/mo VirtualText Chat Plan.

Let's Build A Setup That Makes Sense For Your Business

Schedule a time to tell us how your team works. No fluff, just a quick chat with someone who knows this tech inside and out and knows how to make it work for you.

Test Us

Ask us anything.

We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.

Your Solution Starts Here

Plans & pricing

Prefer to explore on your own? Buy now.

Talk to Us Now

No robots. No waiting. Real people ready to help.

Get Demo

Let us show you around and discuss your needs.