Skip the menus. DID Routes calls straight to their destination.
Eliminating barriers between customers and your team is simple with Direct Inward Dialing (DID). VirtualPBX gives you plenty of options for how calls are handled, and DID numbers are the fastest way to connect. A DID assigns a direct number to a specific person or department, so callers can reach the right destination immediately without going through menus or extensions.
Opportunities to Use a DID Phone Number
When a caller dials a DID phone number, just like direct inward dialing suggests, they are directed immediately to its destination, whether that be to an individual user, a ring group, device or voicemail box. This is helpful in many ways, but especially for salespeople who have prospects, they want to have swift, direct contact with, surpassing any menus or the need to recall an extension number. It also functions great as a direct line to a customer support department. The uses don’t stop there, though, because companies will use VirtualPBX DID phone numbers for everything from VIP clients to preferred vendors and anything between.
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