Simplified transfers without the old limitations
Advanced call transfers from VirtualPBX make moving calls simple and flexible. Unlike older systems that limited transfers to certain types of calls, VirtualPBX lets you transfer both inbound and outbound calls to any number or extension in your network. On top of that, the process itself has been streamlined—so passing a call to the right person or department takes only a few quick steps.
Easy and Secure Call Transfers
For years, the hosted telephone industry has been plagued by fraudsters who have taken advantage of a security flaw in some early VoIP phones. The attacks came from being able to hop into the transfer buttons built-in to the physical phones. VirtualPBX takes security very seriously and we took it upon ourselves to build a bulletproof system for you to execute transfers right from your phone with no more exposure than with a traditional, on-site PBX. With this ground-breaking development, VirtualPBX lets users transfer using either a simple keypad entry with one of our feature codes or by pressing the transfer call buttons directly on a VoIP phone. VirtualPBX keeps your options safe, simple, and flexible because it’s your system, you should use it how you want.
More Features Worth Reviewing
Call Dispositions
Improve Inbound and Outbound Call Tagging to Gain Clear Insights into Call Outcomes Help your
Callback
Eliminate Long Waits and Put Customers In Control Have long on-hold times? Say goodbye to
Call Parking
Busy day at the office? Park calls for yourself or others while you keep fielding
