If your business number is connected to a landline or a VoIP service without texting capability, the unfortunate reality is that nothing happens. This can lead to missed opportunities and lost business. However, with a business texting service like VirtualText, you can ensure that every customer message is received and responded to promptly. When you text from your business phone number, you unlock new ways to engage with customers and prospects, improving communication and customer satisfaction.
Who is VirtualText For?
VirtualText is designed for businesses looking to enhance customer communication and engagement. Any company offering a product or service can benefit from texting from their business phone number. Whether you want to:
- Increase marketing efforts by notifying customers about new products and promotions.
- Improve customer service with fast responses, appointment scheduling, and reminders.
- Streamline communication in fast-paced industries that require real-time updates.
Texting allows businesses to maintain professionalism and privacy while staying accessible to customers.
How to Receive Text Messages From Your Business Phone Number
When you sign up for VirtualText, you can either enable texting on your existing business phone number or purchase a new number for just $4.99 per line per month. Even if your voice services are with another provider, you can port just the text messaging functionality of your phone number to VirtualText. With this service, you can:
- Receive inbound SMS messages.
- Send outbound SMS and MMS messages.
Choosing the Right Business Texting Plan
To select the best texting plan for your business, consider your primary objectives:
- Customer Engagement: Do you want to increase response rates and create two-way conversations?
- Marketing Campaigns: Are you looking to boost engagement and loyalty through targeted promotions?
- Scalability: Do you need a plan that supports high-volume messaging to expand your reach?
Once you define your goals, you can choose a plan tailored to your needs.
Leveraging Texting for Business Growth
Many customers initiate text interactions after scanning a QR code on flyers, business cards, menus, posters, or even product packaging. With VirtualText, you can capitalize on these interactions in several ways:
Key Features of VirtualText
- Text From Business Phone Number: Send and receive messages on your main business line through an easy-to-use app.
- Mobile App: Stay connected and respond to customers from anywhere.
- Auto-Reply Keywords: Set up automated responses triggered by specific keywords (e.g., customers texting “COUPON” receive a discount code).
- SMS Auto-Reply: Ensure instant engagement with automated responses for common inquiries.
- QR Codes: Encourage customer interaction by placing QR codes in-store or on promotional materials to start text conversations.
- Multi-User Texting: Send mass messages to segmented contact lists or entire groups in a single thread.
- Contact Segmenting: Organize and manage contacts for personalized communication.
- CRM Integrations: Seamlessly integrate with tools like Pipedrive, Microsoft Teams, and HubSpot for efficient customer management.
- Reminders: Schedule automated appointment reminders and event notifications.
Text From Business Phone Number With VirtualText
Customers prefer texting as a communication channel. With VirtualText, you can engage with your audience instantly, manage customer interactions efficiently, and streamline communication. Whether you’re responding to inquiries, sending marketing messages, or automating reminders, VirtualText makes it simple to text from your business phone number and enhance your customer relationships.
