Awards and Promotions
Posted on July 11, 2018 by Rachel Anderson
The VirtualPBX Web Phone – our newest feature which was only introduced three months ago – is already the winner of a prestigious WebRTC award! TMC, a thought-leader and educational resource for the VoIP market has granted the VirtualPBX Web Phone a 2018 WebRTC Product of the Year Award.
In previous blogs, we’ve discussed the driving technology behind our VirtualPBX Web Phone – WebRTC (or Web Real Time Communications) – which makes it possible to deliver safer and less expensive technology using open source technology available in modern browsers. While this technology has been in development for a number of years, its adoption has recently been picking up steam fast. Transparency Market Research reports the worth of the WebRTC market to grow to $81.52 billion USD by 2025. WebRTC is just getting started and so are we.
We don’t spend much time resting on our laurels here at VirtualPBX and our team of designers and engineers who have produced the VirtualPBX Web Phone haven’t rested when it comes to advances in this feature now decorated as a WebRTC Product of the Year. Today, the Web Phone delivers crystal clear calls through a customer’s web browser and offers features like Call History, a Company Directory, and in-call functions like transferring, holding, or adjusting audio settings. In the future, customers can expect a click to call browser extension, quick access to other VirtualPBX features, and a number of other added functionalities that we’re keeping under wraps for now.
If you’re already a Dash user, the VirtualPBX Web Phone is already available to you – no matter which business phone plan you are on. Simply login to your account, add the Web Phone to your user, and you’ll be able to sign into the VirtualPBX Web Phone using your Dash credentials. We’ve also created a step-by-step guide with visuals to help you get started.
Posted on June 1, 2018 by Charlie Galaviz
Have you ever logged into Twitter only to find the wackiest hashtag holiday trending? Screening for holidays like #NationalColoringBookDay is a frequent occurrence for those of us in charge of planning the company social media calendar. And unless you’re the social media manager from Crayola, coloring books may not resonate well with your audience. The good news is there are plenty of other social media holidays out there that can move the needle for your business page. That’s why we’ve created a free social media calendar just for businesses. That’s right, you won’t have to spend hours sifting through hashtags like #CleanOutYourRefrigeratorDay (sorry Whirlpool) to deliver content your business-minded followers will love. Without further ado, here are our hand-picked social media holidays just for businesses. Use the links below to skip ahead.
June 1: National Donut Day – #NationalDonutDay
June 4: Leave the Office Early Day – #LeaveTheOfficeEarlyDay
June 17: Father’s Day – #FathersDay
June 21: First Day of Summer – #FirstDayOfSummer
June 22: Take Your Dog to Work Day – #TakeYourDogToWorkDay
June 30: Social Media Day – #SMDay
July 4: 4th of July – #4thOfJuly
July 7: World Chocolate Day – #WorldChocolateDay
July 15: Give Something Away Day – #GiveSomethingAwayDay
July 17: World Emoji Day – #WorldEmojiDay
July 19: Get to Know Your Customers Day – #GetToKnowYourCustomersDay
July 27: Talk in an Elevator Day – #TalkInAnElevatorDay
July 30: International Day of Friendship – #DayOfFriendship
August 9: Book Lovers Day – #NationalBookLoversDay
August 13: International Lefthanders Day – #LefthandersDay
August 15: National Relaxation Day – #NationalRelaxationDay
August 16: National Tell a Joke Day – #NationalTellAJokeDay
August 19: World Humanitarian Day – #WorldHumanitarianDay
August 26: National Women’s Equality Day – #WomensEqualityDay
September 3: Labor Day – #LaborDay
September 5: International Day of Charity – #CharityDay
September 6: Read a Book Day – #ReadABookDay
September 12: National Day of Encouragement – #DayOfEncouragement
September 19: Talk Like a Pirate Day – #TalkLikeAPirateDay
September 21: International Day of Peace – #PeaceDay
September 22: First Day of Fall – #FirstDayOfFall
September 22: Car-Free Day – #CarFreeDay
September 30: International Podcast Day – #InternationalPodcastDay
October 1: International Coffee Day – #InternationalCoffeeDay
October 3: National Techies Day – #TechiesDay
October 4: Taco Day – #NationalTacoDay
October 13: National Train Your Brain Day – #TrainYourBrainDay
October 15: Clean Your Virtual Desktop Day – #CleanYourVirtualDesktopDay
October 16: Bosses Day – #BossesDay
October 29: Internet Day – #InternetDay
October 30: Checklist Day – #ChecklistDay
October 31: Halloween – #Halloween
November 3: National Sandwich Day – #NationalSandwichDay
November 11: Veterans Day – #VeteransDay
November 13: Kindness Day – #WorldKindnessDay
November 21: Entrepreneurs Day – #NationalEntrepreneursDay
November 22: Thanksgiving – #Thanksgiving
November 24: Small Business Saturday – #ShopSmall
November 26: Cyber Monday – #CyberMonday
December 4: National Cookie Day – #NationalCookieDay
December 5: International Ninja Day – #InternationalNinjaDay
December 14: National Salesperson Day – #SalespersonDay
December 18: Answer the Phone Like Buddy the Elf – #AnswerThePhoneLikeBuddyTheElfDay
December 21: Crossword Puzzle Day – #CrosswordPuzzleDay
December 26: Thank You Note Day – #ThankYouNoteDay
December 31: New Year’s Eve – #NYE
January 14: Clean Off Your Desk Day – #CleanOffYourDeskDay
January 17: Get To Know Your Customers Day – #GetToKnowYourCustomersDay
January 21: Martin Luther King, Jr. Day – #MLKDay
January 25: Opposite Day – #OppositeDay
January 28: Community Manager Appreciation Day – #CMAD
January 28: Data Privacy Day – #PrivacyAware
February 2: Groundhog Day – #GroundhogDay
February 9: National Pizza Day – #NationalPizzaDay
February 11: Inventors Day – #InventorsDay
February 14: Valentine’s Day – #ValentinesDay
February 17: Random Acts of Kindness Day – #RandomActsOfKindnessDay
February 18: Presidents Day – #PresidentsDay
March 8: Day of Unplugging – #NationalDayOfUnplugging
March 8: International Women’s Day – #InternationalWomensDay
March 10: National Pack Your Lunch Day – #NationalPackYourLunchDay
March 10: Daylight Savings – #DaylightSavings
March 14: Pi Day – #PiDay
March 17: St. Patrick’s Day – #StPatricksDay
March 20: First Day of Spring – #FirstDayofSpring
March 31: World Backup Day – #WorldBackupday
April 1: April Fools Day – #AprilFools
April 11: Pet Day: – #NationalPetDay
April 16: National Wear Your Pajamas to Work Day – #PJDay
April 17: National Tax Day – #TaxDay
April 18: National High-Five Day – #NH5D
April 22: Earth Day – #EarthDay
April 24: National Administrative Professionals Day – #AdministrativeProfessionalsDay
April 25: National Telephone Day – #NationalTelephoneDay
April 25: National Take Our Daughters and Sons to Work Day – #tyktwd
May 1: May Day – #MayDay
May 1: International Workers Day – #IntWorkersDay
May 2: World Password Day – #WorldPasswordDay
May 4: Star Wars Day – #MayThe4thBeWithYou
May 5: Cinco de Mayo – #CincoDeMayo
May 9: National Receptionist Day – #NationalReceptionistDay
May 12: Mother’s Day – #MothersDay
May 17: National Bike to Work Day – #BTWD
May 21: National Memo Day – #NationalMemoDay
May 27: Memorial Day – #MemorialDay
May 29: Paperclip Day – #PaperclipDay
Downloadable Social Media Calendar 2018-2019
Thanks for checking out our free social media holiday calendar for businesses! You may download the calendar below or add it to your Google Calendar by clicking the + icon in the bottom right corner. Did we miss any social media holidays? Let us know on Facebook and Twitter!
Bonus Tip: How to Track Hashtag ROI
When it comes to measuring successful hashtag campaigns, you may be cutting yourself short by only tracking online conversions. Don’t forget that many conversions occur offline when a lead picks up a phone and dials sales. The best way to gauge ROI for your social media marketing efforts is by utilizing Direct Inward Dial Numbers to track sales that result from your hashtag campaigns. To get started, you simply add a DID number to your marketing campaign and assign it to an internal department or a specific extension from your company. That way you’ll always be able to prove how stellar of a social media presence your organization has.
Posted on April 3, 2018 by Dan Quick
There’s an old saying that goes, “Fool me once, shame on you, fool me twice, shame on me.” Well, we aren’t really big fans of shaming anyone for anything, frankly. What we do enjoy, however, is a good-natured April Fool’s Day gag, and unsurprisingly, we’ve got another one to come clean on. You may have already made it to the end of the puzzle to learn the real deal behind our latest developments in VoIP and mobile telephone hardware, in which case this is probably old news or you. For anyone else who hasn’t been apprised of the situation, our latest technology development of the all-new Left-Handed Phones we promoted over the weekend were another prank for April Fool’s Day. And because a VirtualPBX April Fool’s Day is something we paradoxically take quite seriously, we may have actually gotten a few people really excited.
The Anatomy of a VirtualPBX April Fool’s Day
To pull off a series of elaborate VirtualPBX April Fool’s Day pranks takes almost as much planning and preparation as it does to launch a traditional marketing initiative, as well. And at the risk of broadcasting to my superiors the truth behind this annual spike of effort, sometimes we apply even more time and energy into the VirtualPBX April Fool’s Day promos than anything else. The fact of the matter is that there’s a lot of brainstorming and creativity behind the likes of our Zombie Apocalypse or Unbelievable New VoIP Products jokes, and this Left-Handed Phones concept was no exception. Of course, we don’t ever try too hard to cover our tracks, though. Because this year we had the bottom of our Left-Handed Phones page covered with equally silly legalese. That and even though we’ve been around for as long as there has ever been a commercial VoIP market, our customer testimonials don’t actually date back to the Renaissance Period. Alas.
It’s Not All Fun & Games
Even though we had a blast with this and got some great feedback over email and across social media on Facebook and Twitter, we would be remiss if we didn’t highlight some of the other, very real, news we’ve had just this year. Based on the responses we’ve gotten from plenty of you already, there’s a good chance you’ve heard about our brand new Mobile for Business Featurefor Dash Service Plans. This is our first foray into the mobile market and it comes with a power-packed nationwide 4G LTE network at your disposal. Plus, we have had a few other releases about integrations and new platform compatabilites for our standard (and still quite mobile itself!) Dash Service Plans. The point is, even though we love to have fun with our own special brand of VirtualPBX April Fool’s Day celebrations, there’s plenty that we can do for your company that’s no joke. Still not sure? Try to test the waters with a free, no obligation custom quote on VoIP hardware and service. We’ll even let you use whichever hand you want when it arrives. Happy April Fool’s Day!
Posted on March 13, 2018 by Dan Quick
The news is in and last week, TMC presented the 2018 Internet Telephony Awards to the industry’s best and brightest stars. This is always an occasion for excitement for companies that have products and services being reviewed, but for us, it was a more subdued feeling. That’s because last year we won the prestigious 2017 Internet Telephony Product of the Year Award and, frankly, we’ve never seen anyone win it two years in a row. Well, now we’ve seen a whole lot more than we bargained for because TMC just announced that Dash Business Phone Service Plans were once again the recipient of the 2018 Internet Telephony Product of the Year!
Same Award, Totally Different Service
To say that the VirtualPBX business VoIP service plan, Dash, has won the same award two years in a row is entirely correct. However, to assume that the service itself is the same isn’t as accurate. Sure, we still offer the industry’s leading 99.999% operational uptime that keeps customers talking, and Dash still comes with the around-the-clock, 24-hour Customer Support that ensures they’ve got help anytime they need it, too. But as formidable as these and all of Dash’s other features are, it was going to take a whole lot more than that to wow the panelists at TMC and earn a second shot at the title of Product of the Year. Fortunately, a whole lot more is exactly what we’ve added to Dash over the past year, too.
What Made Dash A Winner
By just taking a moment’s glance over the past and current developments on the VirtualPBX Product Roadmap, it’s quite plain to see that there is always a lot going on in the way of product and feature development. Dash has been one of the biggest focuses of that growth over the past year, and Dash customers have had several key areas of improvement that convinced the judges to award it the 2018 Internet Telephony Product of the Year for a second year running. First was the integration of the popular Salesforce CRM software into the VirtualPBX Desktop Softphone. This allows users to seamlessly integrate both of arguably the most important sales tools in any organization with ease, all while improving the experience of each in the process. The second largest development for Dash that tipped the scales for the award was the introduction of Webhooks powered by Zapier. By supporting the use of Webhooks, VirtualPBX has allowed businesses to pick and choose among over 750 of the world’s most popular business applications to integrate with their business telephone service. Additionally, this also allows for organizations that have proprietary or internal operational systems covering anything from inventory management to order fulfillment to create custom integrations for their software into Dash, as well. And although this news broke after the TMC panel closed their window for submissions and began deliberation, VirtualPBX now even supports a Mobile for Business feature on Dash service plans, as well.
Even without this groundbreaking nationwide 4G LTE mobile feature for businesses, the overall growth of the Dash service plan feature set combined with its still unique design and reliability was enough for the industry experts at TMC to have seen enough. That’s why we’re proudly announcing the back-to-back wins for Dash as it takes home the 2018 Internet Telephony Product of the Year Award and we welcome you all to try Dash today for all of your business communications needs! Sign up now to get your free demo today!
Posted on December 19, 2017 by Dan Quick
I have a friend who is spending his first holiday season with his new spouse this year, and I am always interested to learn how different families approach the season. Just as we are a giant melting pot of cultures, holidays, and celebrations, the way we mark those occasions can vary widely, as well. This is, of course, one of the things that make our home so wonderful and, if nothing else, at times quite interesting. One tradition that I still have a difficult time reconciling myself with, though, is the one where some families open a gift on Christmas Eve, rather than waiting until the morning. Of course, while that may be anathema to my family, and me it in no way means that our own pastimes aren’t looked at with equal side-eyes. In the spirit of acceptance of all traditions, regardless of when you do or do not like to give and receive gifts, we teamed up with our friends at Snap Recordings to once again offer you something very special as part of our favorite VirtualPBX tradition.
Holiday Traditions That Won’t Get Re-Gifted
From now until the end of the year, you can get a free holiday recording from the professional voice talent at Snap Recordings. This year, we’re even extending the offer to include both VirtualPBX customers and the general public alike, because it is the season of giving, after all. This means that one of the Hollywood voice actors from the professionals at Snap Recordings can be your voice of the season for free. Recordings that can normally cost up to several hundred dollars are already completed in several different varieties and available for you to download right now, just by heading to the Snap Recordings and VirtualPBX mini site. Simply head there, download the recording of your liking, and upload it into your Dash business phone system and you’re all set to put the holidays on cruise control.Seasons Greetings and Well-Earned Time Off
In addition to having the simplest way to manage and upload your new, free, Snap Recordings Holiday Message, Dash also makes it easy to skip out of the office a little early, too. We all know the many mobility and location-flexibility benefits that come from Dash’s cloud-based features, but the platform does more than even that. Sure, it’s nice to get to work from the road to get a jump on the holidays and time off, but when the office is definitely shut-down for a period, Dash also lets you manage that with ease, too. Setting holiday hours, out of office notifications, and generally managing all of the schedule changes that occur this time of year is a breeze with the full complement of Dash Support Guides and Videos, so there’s nothing to hold you back from getting the most out of your time with loved ones this year.
The Real Holiday Traditions Are At Home
Getting to break away from the grind and get close to those who matter most to us is what this season is really about. That’s why, though it may seem like something insignificant at first, we put as much time and energy into designing the tools you need to completely shut yourself off from work to be with them as we do into the ones that let you work hard the rest of the time. So please, enjoy our gift to you from us and Snap Recordings and get your free holiday message here. And if you need any help uploading it into your Dash system or anything else over the holidays, just know that our lights will be on all night long through the holidays, just like they are 365 days a year. That means that you can always reach out to our Expect Support Guides if you need anything between now and, well, ever.
Rest easy by the fire with your family this year knowing all is well with your phone system. And, of course, thank you as always for being the most important part of our VirtualPBX community, and have a safe and happy holiday season!