Awards and Promotions

Desktop Softphone Won The 2017 Communications Solutions Product of the Year!

Desktop Softphone Won 2017 Product of the YearWe just got some terrific news from TMC, one of the telecom industry’s most trusted monitors, and we are pleased to share it with you today. The VirtualPBX Desktop Softphone won the 2017 Communications Solutions Product of the Year for 2017! We’re thrilled to have received this prestigious honor from a panel of judges whose experience ranges from all corners of the telecommunications industry over the course of the past few decades. With this type of legitimacy and those impressive credentials, it’s incredibly satisfying and humbling to have been recognized among the dozens of other impressive products that were released in the past twelve months.

VirtualPBX Desktop Softphone and CRM Integration

desktop softphone crm integrationIt makes sense that this is the year that the judges chose to award the VirtualPBX Desktop Softphone with the product of the year, however, because it has undergone some impressive changes so far in 2017. As many of you already learned from either our VirtualPBX New Products Newsletter or by following our Product Roadmap, we recently launched a new collaboration that made the already popular softphone take off to new heights. By introducing the VirtualPBX Desktop Softphone and Salesforce CRM Integration, we’ve empowered sales teams across the globe to leverage their favorite existing software platforms in ways they had never been able to before. With complete data visualizations covering a myriad of call and lead closure and advancement metrics, and by being able to one-click-call directly from the CRM platform they already trust, sales teams are more suitably equipped to never miss a beat in the increasingly hectic world of sales. We’re proud to have done more to not just successfully overlap two of the most integral digital business tools available, but to have made specific adjustments whereby the sum of the parts now are greater than the whole thanks to this integration.

Always More to Come

We’d be lying if we said this wasn’t a hugely significant win for ourselves and our customers, but that’s not what it’s all about, either. Of course the praise and recognition from the industry is special to us, but that’s always just motivation to press our horizons out even further. That said, thank you to everyone who participated in beta testing, contributed to the feature requests on our Product Roadmap, and for everyone else who trusts us to deliver them the very best business communications tools we can. Without you all none of this would be possible. Make sure to stay tuned to the regular channels and on Twitter and Facebook for what is yet to come. We’re looking forward to having you along for the journey!

The Best Communications Tools for Today, Tomorrow, and Beyond

best communications toolsIf you don’t know by now, the 20th Anniversary of VirtualPBX has been in full swing this whole month. With trips down memory lane, great opportunities to save on hosted telephone service, and a lot of self-reflection, it has been a month packed with events. But just like we’ve been quick to mention all along the way, this month marks a stop along the way of a journey, not a destination. We may offer and service the best business communications tools we can offer today, but our focus is always set on building the best communications tools for tomorrow and beyond.

The Best Communications Tools for Any Year

As we’ve mentioned before, our entire company history is built on innovation and experimenting with things that have never been done before. By developing VoIP for business and a cloud-based telephone model 20 years ago, we were the tip of the spear on developing the best communications tools for a generation that hadn’t known anything about the internet before then. Plus, with the highly decorated Dash for business that made a huge splash last year, we continued that theme by delivering the best communications tools for a generation that expects more intuitive, consumer-centric design in their applications. And by continuing to look down the road, both figuratively and down our Product Roadmap, we’re aiming at making the best communications tools for whatever generations come next, too.

The Party May be Winding Down, But the Fun Isn’t Over

We’ve still got great promotional savings to be had through the end of the day today, Tuesday July 25, 2017, at midnight, so you can still get in on the Anniversary fun until then. But just because the party is over, doesn’t mean we’re finished pushing the boundaries on building and servicing the best communications tools around. Not by a long shot! Make sure to stay tuned to our Twitter and Facebook channels and come back here often for the latest updates and news. We’ve come a long way to get here, and we’re not even remotely close to being finished.

VirtualPBX – 20 Years Later and Still Going Strong

VoIP is Still Going StrongYou might recall that July is a big month for us. It was 20 years ago this month that an idea turned into an opportunity and that opportunity turned into an industry. Of course, we’re talking about our 20th Anniversary, which is a remarkable milestone for any business, and one that carries with it added significance for us as well. We’re not about to try and convince anyone that hitting two decades of service is any less momentous for one business over another, however, we do think it’s neat that our existence aligns perfectly with that of our very industry. Our founders were pioneers in the hosted telecom industry in that there hadn’t been any market for B2B VoIP service, primarily because they also pioneered the technology behind it. Building the platform for the core functionality of your business’ entire industry is impressive, but not being an organization to rest on our laurels, we’re keen to not just stop there. In fact, we’re still going strong with innovating new ways to solve business communications challenges, even before companies are aware of them.

Still Going Strong Down the Road

It’s not easy to build a company, much less an industry. What would be easy, though, is to take that kind of accomplishment and ride it off into the sunset. That’s not our style. Instead, we prefer to keep trudging the road to constantly shake things up and improve service and reliability for our customers. We’ve got so many projects in place to build improvements into our suite of communications tools that we actually have to triage them by priority and demand. You can see most of our current projects on our Product Road Map and, when combined with the biggest of our recent accomplishments, it’s safe to say that we’re definitely still going strong. Curious what not letting off the gas looks like? Take these recent releases below as examples-

  • Dash Business Phone Service Our current feature platform, Dash, is a firecracker. Built from scratch to resemble the simplest of consumer applications, the seamless design is still backed by the enterprise-grade technology that powers businesses all over the world. Barely a year old, Dash still continues to guide what direction the industry is going.
  • 24/7 Customer Support Our Customer Support Policy is one of the notches in our belt for which we’re most proud. It’s also one of the most contentious in the industry, however. With most of the industry charging premiums for live telephone support, and even more not hosting those teams domestically, our California-based, 24/7, 365 day support access comes free with every new and existing Dash account.
  • Big Awards, Bigger Competition We’ve been known to garner the praise of our competitors and the industry press, but we just last month won two of the biggest recognitions to date. By taking home a Gold and Bronze medal at the IT World Awards, we set a new high watermark by showing we can compete toe-to-toe with companies much larger than we are.

More to Come, and Coming in Hot!

Even with just a small selection of our most recent milestones, it’s easy to get a sense of the grandeur of what we want to accomplish. By keeping an eye on the updates to both our Product Road Map and our latest press releases, you’ll be the first to know about everything we’re working on next. However, because we’re keen on improving business communications, you can just sign up for our newsletter or follow us on Twitter and Facebook to get the reader’s digest version sent right to your inbox. Either way, we’re thrilled to have made it to this point in our history and are looking forward to keeping going strong for another 20 years and then some!

July is VirtualPBX Anniversary Month And We’re Turning 20!

20th Anniversary Month

Let me take you back to a time when wide ties and shoulder pads were high fashion for men and Seinfeld still hadn’t aired its final season. The year was 1997, the place was San Francisco, and the man was none other than our founder, Stephen Lange. With a little imagination, a dash of inspiration, and one heck of a lot of hard work and ingenuity, Steve’s small band of telecom misfits set into motion the series of events that has created the VirtualPBX you know and (hopefully) love. Seeing as how the concept of a hosted business telephone service hadn’t even been attempted in 1997, to say that Steve was ahead of the curve is an understatement. As a result, the road has not been without it’s twists and turns along the way. But as you’ll see in the coming weeks as we unveil all of our Anniversary Month festivities, through perseverance and with the help of some key partnerships with other visionaries, Steve was able to build something that now hundreds of thousands of employees all over the world rely on to conduct business. We are VirtualPBX, and welcome to our story!

Enough to Fill More Than One Anniversary Month


In Silicon Valley, it feels sometimes that time moves at a greater pace, but the same can be said for many different places as well. That’s even more fuel to the fire of my point that, because our headquarters is in San Jose, and we have satellite offices or remote employees in virtually all of the big tech hubs across the world, it really does feel like time for us is measured in dog years. That said, looking back to our founding year, 1997, still revealed some incredible haircuts and personal fashion statements and we couldn’t resist collecting the employee photos to prove it. Check out our slideshow on the right for a glimpse – maybe it will spark some memories for you too!

Celebrate with us by Saving 20% on Dash!

We’re so excited to have reached this landmark that we couldn’t just leave the party to one day – we will be breaking down our birthday celebrations across the entire month of July and highlighting it with an unprecedented 20% off on all Dash Plans, add-ons, and phones in signup! If you’ve been waiting to test our latest, award-winning business phone system platform, act now! On Thursday, July 26th at midnight, 12:00 AM PST, the deal will be over. Consider this the unveiling of the wildest telecom bash you’ve ever heard of, and it’ll go all month long! Of course, we would be nowhere without a healthy dose of self-awareness, so take the term, “wildest telecom bash,” with a heavy portion of salt, and bear with us as we take you through a timeline of our company, and who knows? Maybe there will be some extra fun and prizes, too! The only way to find out, though, is to stay tuned during our Anniversary Month here and on our social channels, specifically Twitter and Facebook. Until the next time, however, enjoy a glass of your favorite beverage and help us get the celebration started!

Put on Your Dancing Shoes – Dash Wins 2 Medals at IT World Awards

2017 Network Product Guide IT world AwardsIt’s a pretty cool thing that we’ve been fortunate enough to be recognized for our products and services. When your customers, peers, and the industry’s media all agree that what you’re doing is worthwhile, it’s a confirmation that your hard work is well invested. Recently, however, we got a notice that really turned the traditional honor and pride that an award win brings with it paradigm right on its head. By winning a pair of medals at the Network Products Guide IT World Awards, we’ve reached a milestone for our premiere VoIP for business platform, Dash. So now that we’ve got these fancy new awards to celebrate, it’s time to dust off the dancing shoes because there’s also a gala affair to attend!

The Devil is in the Details

We’d never turn away any of our awards up until this point, but what makes these two wins noteworthy is the size of the field involved. Dash was put against the best communications products in the world, covering companies of all sizes and in categories well beyond business phone systems. In spite of that stiff competition, Dash walked away with a Gold for Best Communications Service and a Bronze for Best New Technology Product. Therefore, while we’re confident that each notch on our belts for industry recognition is one we would never deny, this one definitely marked a new level of accomplishment.

Why the Red Carpet Treatment?

As it turns out, these awards come with them an invite to one of the most exclusive events in Silicon Valley, too. The Network Product Guide’s 12th Annual IT World Awards gala affair will be a who’s-who of the communications technology industry. Held at in on of the “Big Four” hotels atop the posh and historic Nob Hill in San Francisco later this month, this event will be a memorable and extravagant affair. And that’s where it gets a bit tricky. The reality is, even sharing these awards is a bit of a debate internally because, while we’re plenty proud of our accomplishment, we didn’t get into this for praise. We are more interested in helping our customers launch, improve, or grow their businesses, and as cliché as it may sound to say it, their success is all the praise we need. So, truth be told, we might have to just take a raincheck on the fancy dinner and let some more dust collect on those dancing shoes. After all, we have plenty of more work ahead of us.

Thank you to everyone who trusts us to give them the very best in a business phone service. Your support is what makes all of these awards possible, and your endorsement is what makes the work worthwhile.

VirtualPBX on TwitterVirtualPBX on FacebookVirtualPBX on YouTubeVirtualPBX on Pinterest