Posted on June 26, 2019 by Casey Houser
It’s another exciting week here at VirtualPBX. We’re happy to announce our receipt of the 2019 Unified Communications Product of the Year Award, presented by TMC and INTERNET TELEPHONY magazine, for development of our SIP Trunking service.
TMC, an information technology marketing brand, and its IP communications magazine, INTERNET TELEPHONY, announce the top Unified Communications products every year in their Product of the Year awards. This year’s honored developers include some of the biggest names in the communications market. We’re in good company and have worked tirelessly to bring our customers a service that’s award-worthy.
What do we bring to the table? Our VirtualPBX SIP Trunking service lets companies transform the state of their PBX servers and get away from costly necessities like PRI lines. We help businesses make partial and complete transitions from on-site telephone service to hosted, VoIP telephony.
What Our SIP Trunking Service Offers
Let’s take a quick overview of the highlights that made TMC CEO Rich Tehrani exclaim, “Every year, I am more and more impressed by the innovative options available to clients in search of unified communications. The 2019 winners are driving the industry forward, and I can’t wait to monitor the continued success of these companies.”
Private branch exchange (PBX) servers are not only expensive, they come with a maintenance costs like upkeep and the purchase of PRI lines to handle telephone calls. We let companies keep their PBX investment and replace their PRI lines with flexible, cost-effective SIP trunks that only demand a small cost-per-minute fee.
PBX servers and their attachment to PRI lines can also create headaches regarding uptime. Dropped calls and static may regularly mar users’ calls. We offer the Five Nines of uptime to make sure businesses can reach their customers without added stress.
Easy Call Volume Expansion
PRI lines come only in large blocks of service – 23 lines at a time. With VirtualPBX, you start with 20 channels and 5 burstable channels. Then you can purchase lines individually if you need more.
No More Long Distance
Long-distance charges on a business’s phone bill can be a shocker. You shouldn’t have to pay more because you do business across the country. VirtualPBX SIP Trunking lets you call across the U.S. for a single, affordable rate.
Join Trunking and VoIP
For many businesses, use of a traditional PBX can feel like a trap – stuck in the same loop of high costs and restrictions. VirtualPBX lets businesses use SIP Trunking in conjunction with our Dash Enterprise Phone Plans to have some calls exit through trunks and others through VoIP. No matter their journey, though, everything exists in a single account.
Product of the Year in Our Eyes
VirtualPBX CEO Paul Hammond had this to say about our award win:
“It’s a great honor to be recognized among the best in the telecommunications industry.
“We strive to make the best SIP Trunking product on the market. The validation of winning the 2019 Unified Communications Product of the Year Award lets us know we’re on the right track and primed to impress those who matter most: our customers.”
With only a couple years of service under its belt, VirtualPBX SIP Trunking has risen to a point of recognition. This, however, doesn’t mean its done growing. You can get to know it further in our SIP Trunking Whitepaper.
We look forward to assisting many more businesses with this service in the years to come. Helping them fully realize the cost savings and features available with hosted phone service.
Posted on March 27, 2019 by Casey Houser
VirtualPBX has won a number of awards since its establishment in 1997. Our latest – the 2019 Product of the Year award from TMC and INTERNET TELEPHONY magazine – marks our 10th of that particular honor.
TMC and its magazine INTERNET TELEPHONY have provided the telephony community with industry news for decades. Their influence reaches globally, and their awards speak volumes about all recipients. The Product of the Year, as TMC CEO Rich Tehrani said, reveals those products and companies that sit at the top of the communications market and continue to innovate with their offerings.
“I am honored to recognize VirtualPBX with a 2019 Product of the Year Award for its commitment to excellence and innovation,” Tehrani said. “In the opinion of our judges and editorial team, the Dash Business Phone System has proven to be among the best communications and technology solutions available on the market. I look forward to continued leadership from VirtualPBX.”
Awards Represent Dedication to Customers
What we see in the 2019 Product of the Year is much more than a line item on our list. These awards aren’t expected; they’re earned.
Each honor, each compliment we receive shows us that we’re on the right path. Each one lets us know that our daily dedication to customers has created a business phone system that works well and will continue to impress in years to come.
We’re excited to have accolades that show just how much we’ve achieved over the years. Specifically, we’re happy to know that the honors represent much more than just the product we work to improve every day.
“It’s nothing less than exciting to see how this company performs on the global stage,” VirtualPBX CEO Paul Hammond said in response to the receipt of the 2019 POTY.
“The Product of the Year honor from INTERNET TELEPHONY signifies how hard we work and how well our core product helps businesses of all sizes. It is, once again, a pleasure to be announcing our recognition as a top-tier company among the giants in communications.”
The Here and Now, and the Future
What we provide now to entrepreneurs, small and medium-size businesses, and enterprises alike is a Business Phone System that includes a number of powerful features. Everyone, on every plan we offer, can expect full use of an Automated Attendant that can reach an unlimited number of users sorted into Ring Groups or notified through Voicemail. Our Call Recording and Conferencing features come standard and reach beyond what many other providers offer.
We haven’t rested on our past achievements, however. We continue to look to the future with our Web Phone, that offers a full-featured phone, for free, to any customer on any device. And we’re on the cusp of releasing a number of new features hinted in our Product Roadmap.
This award, the 2019 Product of the Year, is one we hope to view as the successor to next year’s model. But that won’t come easily. We know we have to earn it, so we’ll keep working hard for all our customers to offer them the best business phone system in the market.
Posted on January 2, 2019 by Casey Houser
You only have a few days left to claim a personal voicemail greeting discount in our holiday promotion with Snap Recordings.
Remember first that, until Jan. 7, Snap will make its Holiday Message Gift Box available for download. The message pack includes 12 ready-to-use greetings to wish your customers a “Happy Holiday!” or “Season’s Greetings.”
Then get ready — before the Jan. 7 deadline — to commission your own personalized audio. Using discount code “HOLIDAYVPBX” at checkout, get 20 percent off your next purchase of a Snap greeting, hold message, or auto attendant prompt.
Keep the Holiday Rolling
The madness of holiday shopping may have ended, but the warmth of the season doesn’t have to go with it.
Many of the free hold messages in Snap’s Holiday Message Gift Box will address your customers in January just as well as they did in December. With phrases like “warmest thoughts and best wishes,” your continued use of these holiday-themed messages will be well received.
Let your callers know they’re taken care of. Extend the holiday spirit into the coming weeks with a free professional recording.
Your Own Personal Voicemail Greeting
Want something less generalized? Commission Snap Recordings to complete a personal voicemail greeting that matches your business’s 2019 resolutions.
You can avoid common blunders like a cliche script or outdated phrasing by letting Snap work its magic. Snap’s professional team helps you overcome the hurdle of sounding professional in your voicemail.
Don’t let your phone system make a bad first impression. Grab a new personal voicemail greeting with Snap, and use discount code “HOLIDAYVPBX” before Jan. 7 to get 20% off.
Posted on December 4, 2018 by Casey Houser
If you’ve been waiting to purchase hardware for your office, our Refurbished Phones and Hardware Sale could be your chance to save big.
Check out our dozens of desk phones, routers, and computers available for purchase up to 80 percent off retail.
You could save hundreds of dollars on the hardware we’ve made available through this event.
Refurbished Desk and Conference Phones
Our Year-End Phones and Hardware Sale brings you a number of refurbished devices — all restored to their factory conditions.
The overstock from our phone rental program has left us with a number of desk and conference phones, including the Yealink W52P desk phone and Yealink CP920 conference phone models.
You can upgrade your office with hardware that works like new but comes at an extremely reduced price.
Adapters and Routers You Can Own
We’re also full up with the Cisco SPA112 analog phone adapter and several Netgear routers, including similar hardware from brands like Audiocodes.
And don’t miss our few Samsung and Asus Chrome Boxes and Apple Mac Minis. You’ll want to grab those quickly because we only have a few in stock.
Gifts Come Early
Treat your business to an early set of gifts with some new hardware for the office reception or conference room.
Get the party started by clicking the banner below. Happy shopping!
Posted on November 27, 2018 by Casey Houser
CIO Applications, a Silicon Valley IT print publication, has chosen VirtualPBX as one of the Top 25 Enterprise Communications Service Providers for 2018.
This grants us a prominent title among all communications service providers and a full-page feature in the coming issue of CIO’s magazine.
Our CEO’s Take
For the CIO Applications feature, VirtualPBX CEO Paul Hammond commented on our present service offerings:
“We are on a mission to offer the best voice solutions with the utmost attention to customer care,” he said. “We have raised the bar for our performance as a communications service provider with solutions that address the needs of any business, regardless of our size.”
He continued by noting our path for the future:
“We intend to offer another 20 years of service and continue to operate as we always have – with an open office door and a dedicated team of employees ready to meet the ever-changing face of the communications market.”
Our Product Lineup
Our portfolio of products begins, foremost, with our business phone system, Dash. It comes with multiple enterprise-grade features such as Call Recording and Conferencing, Hot Desking, Ring Groups, and an Automated Attendant. Large businesses with hundreds of employees, or startups with only a dedicated few, can take advantage of the best feature set in the industry.
We have something for every employee – whether they work from home, in an office, or make the majority of their sales while in commute. CIO Applications covered that fact by highlighting both our products and services before focusing on our future endeavors like API Access and Call Recording storage options, which you can see further in the article copy shown here.
Our Dedicated Team
Paul’s praise of our staff only begins to scratch the surface of each individual employee’s dedication to the portfolio we offer.
From our Marketing team to Sales; from Services to Support; and from Product Development to the Management Team, we all put in the hard work necessary to make VirtualPBX a leading medium-size company in a market filled with giants. We create an enterprise-level set of products with the feel personal touch that only a smaller outfit can provide.
This comes across well in the CIO Applications piece that notes our humble beginnings – a basement in San Francisco – and our trajectory from creating the “first commercially-available hosted business phone system” to today. Our distributed workforce of a few dozen employees completes what takes other businesses double the budget and manpower to achieve.
We’re all excited to be recognized in the Top 25 in our market. This award bears that out and gives us reason to keep looking forward.