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Desktop Softphone Won The 2017 Communications Solutions Product of the Year!

Desktop Softphone Won 2017 Product of the YearWe just got some terrific news from TMC, one of the telecom industry’s most trusted monitors, and we are pleased to share it with you today. The VirtualPBX Desktop Softphone won the 2017 Communications Solutions Product of the Year for 2017! We’re thrilled to have received this prestigious honor from a panel of judges whose experience ranges from all corners of the telecommunications industry over the course of the past few decades. With this type of legitimacy and those impressive credentials, it’s incredibly satisfying and humbling to have been recognized among the dozens of other impressive products that were released in the past twelve months.

VirtualPBX Desktop Softphone and CRM Integration

desktop softphone crm integrationIt makes sense that this is the year that the judges chose to award the VirtualPBX Desktop Softphone with the product of the year, however, because it has undergone some impressive changes so far in 2017. As many of you already learned from either our VirtualPBX New Products Newsletter or by following our Product Roadmap, we recently launched a new collaboration that made the already popular softphone take off to new heights. By introducing the VirtualPBX Desktop Softphone and Salesforce CRM Integration, we’ve empowered sales teams across the globe to leverage their favorite existing software platforms in ways they had never been able to before. With complete data visualizations covering a myriad of call and lead closure and advancement metrics, and by being able to one-click-call directly from the CRM platform they already trust, sales teams are more suitably equipped to never miss a beat in the increasingly hectic world of sales. We’re proud to have done more to not just successfully overlap two of the most integral digital business tools available, but to have made specific adjustments whereby the sum of the parts now are greater than the whole thanks to this integration.

Always More to Come

We’d be lying if we said this wasn’t a hugely significant win for ourselves and our customers, but that’s not what it’s all about, either. Of course the praise and recognition from the industry is special to us, but that’s always just motivation to press our horizons out even further. That said, thank you to everyone who participated in beta testing, contributed to the feature requests on our Product Roadmap, and for everyone else who trusts us to deliver them the very best business communications tools we can. Without you all none of this would be possible. Make sure to stay tuned to the regular channels and on Twitter and Facebook for what is yet to come. We’re looking forward to having you along for the journey!