We offer more than just products and services; we ensure that your communication needs are met by providing quality customer care and being fully accessible with 24/7 unscripted support.
We provide innovative, flexible communication solutions for your small business, call center, critical POTS lines, and messaging needs, designed to improve productivity and customer satisfaction.
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Tips, Tricks, & Hacks
Work with phones that work for your business. Bring your existing desk phones or buy new, plus take advantage of our apps, browser-based phone, and call forwarding.
Extend the reach of standard VoIP and online PBX plans with a virtual PBX system tailored to your needs.
Effortlessly track and manage your call center team with industry-leading reports and pro-level queue controls.
Future-proof your critical communication with high-quality, reliable digital replacement service for elevator phone, fire alarm, life safety, fax, and more.
Enhance communication with customers and colleagues via your VirtualPBX business phone system.
VirtualPBX has allowed my company to easily expand into remote locations and start offering telecommuting options to my employees. Customers continue to call the same number and the departments are easily reachable.
VirtualPBX has made setting up my account very easy, and having 24/7 support I can have many of my issues resolved in a matter of minutes. I am happy that I switched my business to VirtualPBX, we save money, and have better features. I would recommend VirtualPBX to anyone.
Running a small business is hard enough. I don’t want to worry about a complicated phone system, too. VirtualPBX makes setup easy and the support that I received was terrific. Highly recommend VirtualPBX for your communication needs!
Insomnia Cookies, the popular late-night bakery chain, has rapidly expanded across the U.S. with 156 stores and counting. Partnering with VirtualPBX, they have developed a custom solution for deploying VoIP PBX phones to new locations, connecting seamlessly to a nationwide phone network through the VirtualPBX online PBX platform.
An intelligent VoIP feature that greets callers, directs them to the appropriate extensions or departments, and assists in managing incoming calls with efficiency and professionalism.
A robust virtual PBX feature that provides comprehensive insights and analytics on call activity, enabling businesses to track performance, identify trends, and make data-driven decisions.
A convenient VoIP feature that automatically responds to incoming text messages, ensuring prompt engagement and providing personalized messages to enhance customer satisfaction.
Powerful integrations are a key VoIP feature that seamlessly connect your business communication tools, systems, and applications, streamlining workflows and enhancing productivity.
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