Close this search box.

Transforming Business Communication: New Texting Features

Text Forward

Share This Post

Transforming Business Communication: New Texting Features

Effective communication plays a pivotal role in the success of any business. Recognizing this, VirtualPBX, a leading provider of advanced business communication solutions, is thrilled to unveil two groundbreaking texting features that are set to revolutionize inbound SMS and automated marketing capabilities. With the introduction of Text Forward and VirtualText Pro, VirtualPBX aims to empower businesses of all sizes with enhanced communication tools to engage their audience and drive customer satisfaction.

Text Forward: Streamlining Inbound SMS Communication

Texting Features

VirtualPBX’s Text Forward feature is designed to seamlessly receive and forward SMS and MMS text messages to an email address and/or webhook. This innovative solution consolidates communication channels, allowing companies to engage with their audience through their preferred method. By integrating Inbound SMS capabilities into their feature-rich phone systems, VirtualPBX enables businesses to connect with customers efficiently and conveniently.

Key Text Features of Text Forward:

  1. Seamless Integration: Users can conveniently forward incoming text and multimedia messages to an email address and/or webhook, integrating with existing communication channels effortlessly.
  2. Tailored Messaging: Businesses can customize their messaging strategy at the phone number level, assigning unique email and webhook configurations for each number.
  3. Accessibility: Text Forward is available as an add-on with a fee, ensuring accessibility for businesses across all plans offered by VirtualPBX.
  4. Distinct from VirtualText: It is important to note that Text Forward is distinct from VirtualText, providing customers with the flexibility to enable one or the other, but not both simultaneously.
Text Forward

VirtualText Pro: Empowering Effective SMS Marketing

VirtualPBX takes communication to the next level with VirtualText Pro, a feature add-on that empowers businesses to engage their customers through targeted SMS messaging for effective marketing purposes. With VirtualText Pro, businesses can seize the opportunity to send a variety of content, including promotional offers, updates, exclusive discounts, reward programs, and other valuable information. This powerful tool enhances marketing strategies and drives customer engagement.

Key Text Features of VirtualText Pro:

  1. Text Blast: Send the same message to a list of contacts, making it ideal for marketing, staff alerts, and organization notification systems.
  2. Drip Campaigns: Send a series of messages to contacts over time, promoting products or services, providing information, or staying top-of-mind.
  3. Reminders: Edit or delete reminders until their scheduled date/time.
  4. Contact Lists: Simplify contact list management, allowing businesses to organize and manage recipient lists effortlessly for efficient and targeted SMS marketing campaigns.
VirtualText Pro Blasts

Get Started with New VirtualPBX Text features

The release of Text Forward and VirtualText Pro by VirtualPBX marks a significant milestone in the realm of business communication, equipping businesses with a comprehensive suite of SMS communication and marketing tools. This integration enables businesses to enhance customer experiences, drive engagement, and increase conversions, while demonstrating VirtualPBX’s commitment to empowering businesses with effective communication tools. Embrace the future of business communication with VirtualPBX’s innovative features and revolutionize the way you engage with your audience. Check out our business phone plans today!

More To Explore on the VirtualPBX Blog