Learn From Goldilocks – Custom Voice Solutions

GoldilocksSurely you recall the children’s story of Goldilocks, the young girl who had as particular taste as she did the willingness to violate private property laws to satisfy them. All kidding of the nursery rhyme’s condoning of breaking and entering aside, Goldilocks is a fine example of what we as consumers should come to expect these days. We live in a time where more of our physical world can be customized to suit our exact specification. Advances in manufacturing, accelerated deliveries, and a greater sense of individualism than ever before have all conspired to create a very customized world. As true as this is for consumers, it is unsurprisingly becoming so for businesses because (gasp!), businesses are run by people! It’s with that in mind that we want to roll out the all-new Custom Voice Solutions service from VirtualPBX.

Custom Voice Solutions

When Goldilocks kept on trying new porridge until she found the right temperature, she was doing more than depriving a forest-dwelling family of their humble dinner. Not settling for the first option, easiest one, or simply something that just doesn’t quite fit is the only way to ensure you get what you need. And until recently, businesses looking to solve their every telecommunications need had to settle on an awful lot of items. Custom Voice Solutions aren’t a simple product or service, instead, they include every single technology, technique, and strategy we’ve ever employed to get your communications to where they need to be. In addition to the already impressive array of products and services that we have to offer, our Custom Voice Solutions engineers have the freedom to work with you to ensure that no option is left unconsidered.

What Are you Getting with Custom Voice?

The blond bandit was on to something- try before you buy. But when something is being made specifically for your exact needs, there isn’t an existing product for you to give a test drive with, of course. That’s why we’ve jotted down some examples of various challenges our Custom Voice Solutions clients have had.

  • Designing complex decision trees for separate departments that work closely together like customer service, finance, and sales.
  • Designing an inbound call routing system for a company with one telephone number but different hours of operation (24-hour support but a 9-5 accounting team, for example) for each department to direct traffic accordingly.
  • Defining the best call routing for individual contributors who rotate between field work, in the office, or at alternate locations.

Solutions Made With You, Not For You

I assume that Goldilocks would have been able to have a snack and a nap if she had just opened up to the bears with some dialogue, but we’ll never know. The point here is that we’re not in the business of prescribing the right way for anyone to run their company. Quite the contrary, in fact. Over the course of the past 20 years, we’ve been able to learn a great deal about how certain industries benefit from hosted communications differently from others. We bring that structural expertise and into conversations on your institutional knowledge to build a bespoke telecommunications network that fits your company perfectly and will grow with it seamlessly.

With access to the total spectrum of VoIP features and with the full support and backing of our expert engineers, making a call to solve your every telecommunications need has never been easer. Beginning the process is easy, too, simply get in touch with us today, and we’ll start working for you. You won’t even have to eat any porridge, we promise.

VirtualPBX on TwitterVirtualPBX on FacebookVirtualPBX on YouTubeVirtualPBX on Pinterest