We offer more than just products and services; we ensure that your communication needs are met by providing quality customer care and being fully accessible with 24/7 unscripted support.
We provide innovative, flexible communication solutions for your small business, call center, critical POTS lines, and messaging needs, designed to improve productivity and customer satisfaction.
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Tips, Tricks, & Hacks
Work with phones that work for your business. Bring your existing desk phones or buy new, plus take advantage of our apps, browser-based phone, and call forwarding.
VirtualPBX introduced its first hosted telephone software over 20 years ago and our unified communications systems remain some of the most advanced and feature-rich hosted phone services in the industry. Not sure how it works? Keep reading and learn how to setup VoIP for your own business phone lines today!
VirtualPBX offers the best hosted phone services in the industry. Our ultra-reliability is something you can set your watch to— with 99.999% uptime and no maintenance downtime, your calls sound crystal clear around the clock. Even so we keep our highly-trained support staff available 24 hours a day, 365 days a year. We also have highly trained professional services staff on hand for any network quality or bandwidth issues and who can help you find the most cost-effective way to get your system up to par. Saving you money and improving your business communications used to be mutually exclusive, but VirtualPBX’s hosted phone services let you focus on your business, not your business phone system.
Keep your number or pick from our library of vanity, toll-free, and international numbers. You can use as many as you need and even use a different greeting for each one.
Or keep a receptionist, if you’d like. For auto-attendant calls, greetings and system operation can be scheduled to match your business hours and include menu options ranging from dial-by-name to pre-set departments and individual extensions.
Callers select the person or department they want to reach and your VirtualPBX system routes the call to the selected person or group. Call quality is crisp and sophisticated queuing options reduce hold times and improve efficiency.
Calls can go to any kind of phone, in any location in the world. Using a VoIP phone in the office has voice and fax messaging options, or you can use a variety of routing options and the VirtualPBX Softphone App to receive a call anywhere there is an internet or data connection. Simple.
Now that you know how it works, did you know adopting a Business VoIP Solution can significantly reduce your business’s calling expenses? According to Telecom Reseller, “Businesses Could Recoup Over $10,000 per Employee per Year With More Efficient Communications Practices and Technology.” That’s a lot of savings to cash in on and with VirtualPBX, you’ll get a VoIP business phone service that is easy to set up and convenient to use, backed by attentive, 24/7 support.
Founded in a San Francisco, California basement in 1997, VirtualPBX delivers premium Business Phone, Messaging, POTS replacement, and Contact Center solutions for our customers, who work in the office, remotely, and everywhere in between. We offer more than just products and services; we make your business better with quality customer care and 24/7 support.
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