We offer more than just products and services; we ensure that your communication needs are met by providing quality customer care and being fully accessible with 24/7 unscripted support.
We provide innovative, flexible communication solutions for your small business, call center, critical POTS lines, and messaging needs, designed to improve productivity and customer satisfaction.
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Tips, Tricks, & Hacks
Work with phones that work for your business. Bring your existing desk phones or buy new, plus take advantage of our apps, browser-based phone, and call forwarding.
Having nationwide, toll-free numbers for your company conveys a sense of size and importance. A virtual toll-free number for business helps give that extra boost of branding to attract customers and for just $4.99/mo each!
For some callers, it will mean your company has “arrived.” In fact, 99% of big business have them.
Often, it also means more incoming calls and more business for your firm.
A virtual toll-free number is just the beginning – and they’re available on all of our plans. Business phone plans from VirtualPBX offer advanced call routing features on every plan. Plus an easy to use dashboard lets you make updates to your phone system yourself with just a few clicks.
Business choose VirtualPBX for the best customer service, flexible routing options, and plans that fit their needs. Best of all, there is no hardware to set up or maintain! All routing hardware is handled by VirtualPBX leaving you with only the effects of a great PBX. Get the 800 number you want for your business and none of the cost or the hassle of hardware.
Most service providers route your call to a single phone. But with VirtualPBX, when your customer calls in, the VirtualPBX Automated Attendant answers and allows the caller to be routed to any employees at any other numbers you wish. Connect employees in a traditional or virtual office with desk phones or let them make calls from a cell phone or computer. In addition, using ACD Queues Pro, calls can be routed quickly to whoever is available in a department, instead of just a single individual.
Want your main number to be easy to remember or spell something, like the company name in a vanity number? Our team can help you find and provide pricing for vanity numbers and 800 numbers!
Already have one or more toll-free phone numbers for your business? We can help you transition by porting your number so it rings directly into our service instead. Once a number ports, it won’t be just a plain vanilla 800 number. Rather it will be a full-featured VirtualPBX vanity number with all the advantages of our system. And you won’t have to pay twice, as the bills from your existing carrier will disappear. While we’re waiting for your toll-free numbers to port, we’ll issue you a temporary number so you can configure and test your new VirtualPBX service. In addition, you can usually forward your existing toll-free numbers to the temporary number we set up for you and be up and running instantly.
Founded in a San Francisco, California basement in 1997, VirtualPBX delivers premium Business Phone, Messaging, POTS replacement, and Contact Center solutions for our customers, who work in the office, remotely, and everywhere in between. We offer more than just products and services; we make your business better with quality customer care and 24/7 support.
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