Batten The Hatches! Emergency Telephone Failover

Hurricane DestructionFor anyone on the Eastern Seaboard, this is nothing you should need a reminder on. However, because memories can be short, let me jog yours about what to expect as Hurricane Joaquin approaches the continental United States.

Sandy Left a Mark

If you were there in 2012, you know that almost 8 million homes and businesses were without power following Hurricane Sandy’s arrival, some going without electricity for over a week. Plus you needn’t look much further than that to get even more examples, from the Gulf Coast to New England, the Atlantic Hurricane Season (which runs from June through November) has traditionally wreaked havoc on the coastal states. The billions of dollars of damage that follow these events are exactly why local governments and emergency crews have been scrambling to prepare for Joaquin over the past few days. From New Jersey Governor Chris Christie declaring a state of emergency, to the cancellation of the Ironman triathlon in Maryland, to even the NFL announcing plans to potentially relocate or reschedule this weekend’s games, it’s clear that people everywhere are preparing for the worst. That said, what are you doing for your business?

Business Continuity for Profit Perpetuity

Words are fun, huh? Resonance aside, small and medium businesses don’t often have the luxury of alternate facilities in the country or emergency funds to gain access to during periods of heightened unpredictability. Therefore, a Business Continuity Plan (BCP) is the best way an organization can protect itself during these and any other unforeseen development. Whether from Mother Nature, technical failures, or any other man-made event, losing access to your office can cost thousands of dollars a day and yet those losses can be avoided with a relatively small investment of time or money.

Among the many features in a traditional BCP are-

  • Alternate location plans in the event of an evacuation
  • Chain of command and contingent authority procedures
  • Communications strategy for both employees and customers

It’s the final point there that can cost the most if overlooked. When there is no access to an office building, but all of the employees are fine and physically safe, why then should there be a need to interrupt operations? There shouldn’t be! If you have a cloud-based VoIP platform for your company, you’re already covered should you lose access to your building. If you are still using a traditional, on-site phone system, you can have all of the protection of a hosted system with the PBX Parachute business failover system from VirtualPBX.

Be There, From Anywhere

By mirroring only the parts of your business that you decide, PBX Parachute can keep essential, customer-facing departments up and running by enabling employees to access their company phone from anywhere they can get internet access. Also, you can program automatic triggering events where the PBX Parachute is deployed that include emergency messaging specific to the audience. This means you can have pre-recorded information accessible only to your company and another message for your customers that you can even remotely update as new information becomes available.

Getting started with your BCP by using PBX Parachute is as easy as it is important. To see how to get started or to learn more about the technology, contact one of our Business Continuity Experts today. In the meanwhile, batten down the hatches, man the mizzen mast, and start working on protecting your company today. Also, you should go back to reread those first two things with the voice of a pirate. Stay safe out there, mateys!

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