There’s been a lot said and written about hosted VoIP in recent years – some accurate and some that is not. Some persisting myths about business VoIP are discouraging business owners from making the switch and preventing them from taking advantage of a service that could be increasing their business productivity. Let’s examine a few of the most common misconceptions.
Myth #1: The voice quality is sub-par.
As long as your hosted VoIP system is managed in a hardened data center and your local network is fit to support VoIP, call quality will never be an issue; and in the case of HD voice, the quality is far superior to conventional phone systems. The right business grade equipment should be able to prioritize voice over data, ensuring a consistently excellent call quality experience.
Myth #2: You don’t need a business phone system when you have mobile phones.
Using mobile phones can make your business look small and may even come across as unprofessional. You need a business presence for your phone service.
Technology like Virtual PBX Complete with VoIP Anywhere allows you to maintain that business presence. With a Wi-Fi, 3G or 4G connection, you can use your smartphone or computer as an extension of your hosted phone system. That way, you can take advantage of all the capabilities your business phone system offers and sustain the appearance of being in the office, even when you’re on the go.
Myth #3: VoIP is only valuable for larger businesses.
On the contrary, smaller companies stand to benefit from the cost savings and enhanced services delivered through hosted VoIP. Smaller businesses tend to rely on mobility for their employees, and VoIP services provide the flexibility and scalability that traditional land line services just can’t deliver. Additionally, hosted VoIP enables smaller businesses to level the competitive playing field by allowing them to provide excellent customer service with lower operational costs.
Don’t let misinformation prevent you from taking advantage of the many benefits that hosted VoIP has to offer. Switching to hosted VoIP could end up being the best decision you make for your business.