The term “hosted VoIP” has both broad and narrow definitions. In the broadest sense, the term could apply to any type of VoIP phone service, from residential to business-class. In the business environment, a hosted VoIP service could be provided by a third party (externally hosted), or “hosted” on servers inside the company using it (on premise PBX).
Typically, however, hosted VoIP means a Voice over IP (VoIP) service for businesses that is provided by an outside company. Hosting is usually in colocation (multiple companies using one facility) data centers. People using these services should make sure that the data centers have sufficient power, connectivity, and redundancy to provide high availability.
Hosted VoIP phone services for businesses include both the ability to make and receive calls over the internet and the ancillary telephony services that are needed for business use, such as voicemail, call routing, virtual attendant, etc. Administration for VoIP business phone systems is usually provided through web browsers.
Hosted VoIP from VirtualPBX
VirtualPBX began hosted PBX services for businesses back in the late 90’s. Since then, we’ve evolved our features, continue to perfect our services, and offer Customer Support 365 days a year. Have any questions? Give us a call at 888.825.0800 – we’re happy to help! Otherwise, check out our plans and pricing and see how we can start saving your business money today!