Search
Close this search box.

Virtual Call Handling

Fully Customizable Incoming Call Routing Features

VirtualPBX offers a fully automated call handling solution for your rapidly scaling business. We give businesses of all sizes enterprise-grade PBX phone system features for incoming call routing at a small business price. We also back all of our award-winning plans with free customer service and an easy to use web interface so making changes to your business phone system no longer requires expensive engineering resources and hardware updates. With features like Call Transfer and ACD Queues Pro, your business or call center will be working like a well-oiled machine in a matter of minutes.

Departmental groups that ring all of the members of a given team or group concurrently.

Change greetings heard by callers when the auto-attendant answers.

Choose from four different routing options, add call wrap-up time, and monitor calls live.

Route calls directly to an extension without going through the auto-attendant or playing a greeting.

Get Professional, Virtual Call Handling Today

With features to fit any business – from small businesses all the way up to enterprise – and prices that are unbeatable, VirtualPBX is ready to help you take your business communications to new heights. Beyond incoming call routing features, VirtualPBX can make your business even better with business text messaging and integrations with popular services your company is already using. Take advantage of virtual call handling features when you sign up today!

Starter
→ Call forwarding and essential VoIP features to help small businesses grow and succeed.
$9 /user/month
This plan includes:
Unlimited Local Minutes in the US,
Canada, & Mexico
Forward Incoming Calls
Free Local Number Per User
Route Calls with Auto Attendant
24/7 Support: Chat/Email
14-Day Money-Back Guarantee
Most popular
Pro
→ Voice and SMS versatility fueling team collaboration, ideal for growing businesses.
$17 /user/month
Everything in Starter, plus:
Personalized Live Onboarding
VoIP Device Included
Send & Receive Text Messages
Call Recording Features
Zapier & Webhooks Integrations
24/7 Support: Phone/Chat/Email
Ultra
→ Insightful management tools and pro-level routing options for improved business operations.
$28 /user/month
Everything in Pro, plus:
White Glove Configuration
Priority Support Included
Up to 20 Auto Attendants
MS Teams & API Integrations
Real-Time Dashboards
Toll-Free Minutes Included

A Call Center with Customizable Support

With the award-winning VirtualPBX platform we can handle your call center needs with everything from complex incoming call routing structures, reporting, and endless scalability. Just a few features beyond call handling you can enjoy with a call center from VirtualPBX include:

  • Expanded Customer Support
  • Accelerated Growth
  • After Hours Answering
  • Live Monitoring
  • Customizable Advanced Reports
Business VoIP Solution: Call Handling & Cloud Based Phone Systems