VirtualPBX April Fools’ Day Zombie Prank Leaves Telecom Spinning
Posted on April 4, 2016 by Rachel Anderson
VirtualPBX boosts engagement and brand recognition through playful Zombie campaign
San Jose, California, April 2, 2016 — VirtualPBX has brought a creative and engaging campaign to new audiences through the use of clever timing and planning. Often recognized and awarded as an innovator in the space of telephony products and services, the VirtualPBX marketing team delivered a similarly memorable product.
“Most of the marketing team has worked outside of the telecom industry, so we all have a lot of entertaining examples of successful April Fools’ Day campaigns that often come up in conversation,” said Rachel Anderson, VirtualPBX Director of Marketing. “Just like with our Engineering and Support Teams, it’s through this type of collaborative effort that many of our initiatives are formed, too.”
The campaign, which consisted of five dystopian images and phrasing that was designed to entice audiences outside of the realm of most conventional telephony marketing platforms, has been welcomed as an inventive and intriguing introduction to hosted telecom. By delivering content to niche subsets of social media that was authentic and relevant, VirtualPBX has opened the door to vast, new audiences to engage with.
“Just as it would be disingenuous for someone to sit down at your family dinner table and hop right into the conversation, you can’t just waltz into a specific group and start talking to them like you belong,” added Anderson. “Fortunately, we had a combination of relevant subject knowledge and the creativity to tie it back into the topic of hosted telecom, specifically surrounding our PBX Parachute and Softphone App products.”
Though this is the first such deviation from the norm for the hosted telecom industry, VirtualPBX is known for embracing out-of-the-box product and service development. With the ever-growing list of game-changing products in their quiver, it is likely that more equivalently potent content is on its way from the company as a whole.
About VirtualPBX
VirtualPBX was founded by members of the team who brought some of the first commercially available hosted PBX service to market in San Francisco in 1997. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX Receives 2016 Best of San Francisco Award for Telecommunications
Posted on March 16, 2016 by Dan Quick
San Francisco Award Program Honors VirtualPBX in Annual Ranking
San Francisco, CA March 16, 2016 — VirtualPBX has been selected for the 2016 Best of San Francisco Award in the Telecommunications Services category by the San Francisco Award Program.
Each year, the San Francisco Award Program identifies companies that have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the San Francisco area a great place to live, work, and play.
“We’re honored to be recognized as a positive influence in the remarkable community of the San Francisco area,” said Lon Baker, VirtualPBX Chief Operating Officer.
Various sources of information were gathered and analyzed to choose the winners in each category. The 2016 San Francisco Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the San Francisco Award Program and data provided by third parties including industry peers and independent review agencies.
“We’re built on a foundation of service and sense of community that we reinforce from the top down, but in such a crowded field of worthy candidates,” continued Baker, “we are thrilled to have been chosen as a stand out in that regard.”
The San Francisco Award Program was established to recognize the best of local businesses in the San Francisco community. The organization works exclusively with local business owners, trade groups, professional associations, and other business advertising and marketing groups. The mission of the San Francisco Award Program is to recognize the small business community’s contributions to the U.S. economy.
About VirtualPBX
VirtualPBX was founded by members of the team who brought some of the first commercially available hosted PBX service to market in San Francisco in 1997. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX Completes Interoperability Testing for Next-Generation VoIP Phones
Posted on March 10, 2016 by Dan Quick
VirtualPBX to webcast product partnership with hardware giant, Yealink
San Jose, CA, March 10, 2016 — VirtualPBX, a national leader in providing Unified Communications (UC) to businesses over the cloud, has successfully completed new batteries of interoperability testing (IOT) with equipment manufacturer, Yealink. These tests preceded the unveiling of the new Yealink T4 series of desktop phones and definitely proved the seamless compatibility between them and the all-new VirtualPBX Dash UC platform.
VirtualPBX customers have always enjoyed a wide array of feature-rich equipment to choose from, and the T4 series boosts their options even further. To showcase the complimentary functions of the new T4 phones on the Dash platform, the companies will be hosting a webinar on Wednesday, April, 6, 2016 for product highlights, demos, and questions.
“Functionality is key when choosing a VoIP phone for your business, customers tend to look at features first, though,” said Kevin Peyton, Vice President of Sales at VirtualPBX. “With the new Yealink T4 series added to our line-up, however, customers get our leading service and reliability with really any bell or whistle they want including immediate compatibility with the button commands on the phone itself. Between our platform and these phones, what else could you need?”
As a result of this most recent IOT, Yealink’s ultra-elegant T4 series seamlessly and rapidly dovetails with VirtualPBX’s Dash VoIP platform. The partnership guarantees full operation of all the functions and support provided by both companies, as well as supports any firmware and software updates as they arrive.
“Yealink always endeavors for interoperability with the broadest range of platforms and the partnership with VirtualPBX is a terrific example,” said Stone Lu, Vice President of Yealink. “Together, we offer a competitive solution for customers in the United States, especially SMBs, that are seeking optimized performance and budgets.”
Yealink’s T4 series phones feature Optima HD voice, elegant design, rich features, and much like the Dash platform they operate on, intuitive and user-friendly interfaces. Advanced VoIP phone functions include support for Gigabit networks, rich programmable DSS keys for customization and support for Bluetooth headsets.
To register for the webinar on April 6, 2016, follow this link.
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About VirtualPBX
VirtualPBX was founded by members of the team who brought some of the first commercially available hosted PBX service to market in San Francisco in 1997. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX Rapid Call Center Deployment Fuels DNC
Posted on February 20, 2016 by Rachel Anderson
Nevada Democratic Primaries Fueled by Hosted Telecom
San Jose, CA, February 20, 2016 —VirtualPBX has launched a call center for the Nevada DNC that will accommodate over 100 agents with the ability to handle millions of minutes of call time. This call center will be the headquarters for all Nevada DNC voter outreach and volunteer coordination.
“We’re proud to once again be the choice for the Nevada DNC,” said Kevin Peyton, VirtualPBX Vice President of Sales. “We’ve been tapped to provide nearly overnight activations for political campaigns in states across the country, Nevada and many other have been relying on us since 2012.”
With 16 local telephone numbers, one toll-free number, and initial seats for over 120 operator agents, the Nevada DNC call center is already a powerful installation. Because the VirtualPBX Call Center Systems are all hosted in the cloud, however, the turn around from requesting the project to opening the doors for DNC agents was unparalleled by traditional, on-site phone systems.
One of the most crucial advantages of a hosted system over a traditional, on-site telephone system was the speed that it could be up and running. Minimizing the time between the point when the request was made to the doors opening to the DNC operator agents was just the beginning of the advantages of hosting the call center system in the cloud, however.
“Once the main system is in place, new lines can be added or removed all with a few clicks of the mouse from any internet-connected remote location,” added Peyton. “In a race for the primaries, this type of flexibility and the ability to react to the needs of the campaign can potentially be the deciding factor between success and failure.”
This type of speed and flexibility is available in all of VirtualPBX’s hosted communications systems and is available in similar, enterprise-grade national networks all the way down to lean, agile systems for small teams or entrepreneurs.
About VirtualPBX
VirtualPBX was founded by the creators of the original Voice over Internet Protocol (VoIP) software in San Francisco in 1997 and continues to develop its ever-growing suite of business telecommunications products and services by anticipating and addressing the needs of an ever-changing business landscape. Nestled in the cradle of Silicon Valley, VirtualPBX product offerings include hosted VoIP, disaster recovery, phone/fax/email integration and an increasingly rare USA-based free Customer Support team all, available directly from their offices in downtown San Jose.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX Launches Dash; The Innovative New VoIP Platform for Business
Posted on February 9, 2016 by Rachel Anderson
Dash designed for the modern, mobile business
* Check out our Plan Comparison page for a look at our new business phone plans and free trials.
San Jose, CA, February 9, 2016 —VirtualPBX announced today the public debut of the revolutionary new VoIP platform for business, Dash. Internet telephony innovation leader, VirtualPBX, leveraged massive amounts of user data to help create their latest unified communications product.
“We’ve been fortunate to work with some of the best customers around who were instrumental in helping to guide the process of building Dash from the ground up,” said Lon Baker, VirtualPBX COO.
By tailoring the core of their robust hosted communications offerings to meet the needs of the modern and mobile-ready business, VirtualPBX has built a streamlined asset businesses keen to save money and boost workforce flexibility. By revitalizing the functional requirements of a sleeker VoIP system for small and medium businesses with a wholly redesigned user interface, the new Dash platform delivers enterprise-grade functionality with consumer application user-friendliness.
“Because of our exhaustive process, our accomplished engineers, and our tireless commitment to excellence, I’m vey proud to present Dash as the first of a new class of hosted communications solutions,” continued Baker.
Dash joins VirtualPBX’s line-up of products as the unified communications solution for most companies from one to dozens of employees. VirtualPBX continues to offer solutions for national enterprises and call-centers along with business continuity, network optimization, and other professional services.
About VirtualPBX
VirtualPBX was founded by the creators of the original Voice over Internet Protocol (VoIP) software in San Francisco in 1997 and continues to develop its ever-growing suite of business telecommunications products and services by anticipating and addressing the needs of an ever-changing business landscape. Nestled in the cradle of Silicon Valley, VirtualPBX product offerings include hosted VoIP, disaster recovery, phone/fax/email integration and an increasingly rare USA-based free Customer Support team all, available directly from their offices in downtown San Jose.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX Wins 2016 INTERNET TELEPHONY Product of the Year Award
Posted on February 4, 2016 by Rachel Anderson
PBX Parachute Recognized for Industry Innovation
San Jose, CA, February 3, 2016 —VirtualPBX announced today that TMC, a global, integrated media company, has named PBX Parachute as the recipient of the 2016 INTERNET TELEPHONY Product of the Year Award.
“It gives me great pleasure to recognize VirtualPBX with a 2016 Product of the Year Award for its commitment to excellence and innovation,” said Rich Tehrani, CEO, TMC. “In the opinion of our distinguished judges, PBX Parachute has proven to be among the best communications and technology solutions available on the market. I look forward to continued innovation from VirtualPBX.”
PBX Parachute is a hosted emergency failover system that protects businesses when they need it most. By mirroring the function and hierarchy of an existing, on-site telephone system, PBX Parachute can replicate a business’ total communications system within seconds of a failure of the primary system.
“Companies that rely on a physical phone system are exposed to the risks of disruption or inaccessibility of those networks,” said Adam Denter, Director of Professional Services at VirtualPBX. “PBX Parachute allows for these companies to choose which essential employees stay connected, even when they experience a failure of their primary system or if they can no longer access their offices.”
Most commonly used as part of a comprehensive business continuity plan, PBX Parachute helps companies stay connected to their clients, employees, and most importantly, their productivity all over the nation. Deployed during extreme weather conditions, emergency scenarios, or even through infrastructure renovations, PBX Parachute is the perfect cloud-based compliment to any physical telephone network.
The winners of the 2016 INTERNET TELEPHONY Product of the Year will be featured in the 2016 March issue of INTERNET TELEPHONY Mgazine.
About VirtualPBX
VirtualPBX was founded by the creators of the original Voice over Internet Protocol (VoIP) software in San Francisco in 1997 and continues to develop its ever-growing suite of business telecommunications products and services by anticipating and addressing the needs of an ever-changing business landscape. Nestled in the cradle of Silicon Valley, VirtualPBX product offerings include hosted VoIP, disaster recovery, phone/fax/email integration and an increasingly rare USA-based free Customer Support team all, available directly from their offices in downtown San Jose.
About INTERNET TELEPHONY Magazine
INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. For more information, please visit www.itmag.com. Follow INTERNET TELEPHONY magazine on Twitter or join our Linked In group.
About TMC
TMC is a global, integrated media company that supports clients’ goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world’s leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 – HTML5 & Mobile App Developer Conference; IoT Evolution Conference & Expo; SmartVoice Conference; Software Telco Congress; Super Wi-Fi Summit – The Global Spectrum Sharing and TV White Space Event; SIP Trunking, Unified Communications & WebRTC Seminars; Wearable Tech Conference & Expo; Fitness and Sports Wearable Technology (FAST) Expo, WebRTC Conference & Expo; and more. Visit TMC Events for additional information.
For more information about TMC, visit www.tmcnet.com.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
TMC Contact
Rebecca Conyngham
Marketing Manager
203-852-6800, ext. 287
rconyngham@tmcnet.com
VirtualPBX Desktop Softphone Updated
Posted on November 5, 2015 by Rachel Anderson
Core Use Product for Hosted Telecom Leader Gets Overhaul
San Jose, CA, November 4, 2015 – VirtualPBX announced today that it has completed an update of its Desktop Softphone. Now fully compatible with the latest versions of iOS Yosemite and Mavericks along with all Windows platforms through Windows 10, the key product in the VirtualPBX line-up keeps in step with the recently updated VirtualPBX Softphone App.
“We work tirelessly to improve the mobility of our customers’ telecommunications,” said Len Cacioppo, VP of Operations at VirtualPBX, “and no matter how much the reliance on mobile devices will increase, there isn’t an end for desktop softphone applications anywhere in sight.”
VirtualPBX leverages its nearly 20 years of history in developing virtual communication products to stay at the forefront of hosted telecom usage trends. Chiefly aware of any changes in that realm, Cacioppo and his team analyze staggering amounts of data to tailor their products in accordance of these trends, and seeing as how the Desktop Softphone is a primary point of access for many business VoIP users, this update will boost productivity for customers where they will notice it most.
“In addition to the standard OS compatibility updates, we’ve made several other key improvements that help to differentiate our Desktop Softphone among the competition,” continued Cacioppo, “specifically, we’ve brought a battery of security updates to the platform, made interface changes that allow users to toggle dial pad viewing, and mirrored all the same call history and use metrics that are already on the popular VirtualPBX Softphone App for iOS and Android that will make for transitions from one to the other seamless for customers who use both.”
VirtualPBX serves companies with mobile or distributed workforces and businesses with high amounts of business travel days, making the mobility of their VoIP products so attractive. In addition to these businesses, however, there are many more employees in the call center space or in the support and auxiliary functions of a business that all primarily rely on the Desktop Softphone. These updates, plus added functionality for future products and platforms to integrate therewith, make the VirtualPBX Desktop Softphone the ultimate hub from which all aspects of the modern businessperson to begin their day.
About VirtualPBX
VirtualPBX was founded by the creators of the original Voice over Internet Protocol (VoIP) software in San Francisco in 1997 and continues to develop its ever-growing suite of business telecommunications products and services by anticipating and addressing the needs of an ever-changing business landscape. Nestled in the cradle of Silicon Valley, VirtualPBX product offerings include hosted VoIP, disaster recovery, phone/fax/email integration and an increasingly rare USA-based free Customer Support team all, available directly from their offices in downtown San Jose.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX Softphone App Updated
Posted on October 29, 2015 by Rachel Anderson
Award-Winning Mobile Technology at Front of Curve for Modernization
San Jose, CA, October 28, 2015 – VirtualPBX announced today that it has completed an update of its award-winning Softphone App. Fully compatible with the latest iOS and Android platforms, the popular app remains available for free download from the Apple App Store and Google Play.
“When it comes to developing products we put a premium on a smooth user experience.” Said Len Cacioppo, VP of Operations at VirtualPBX.
With more companies switching to VirtualPBX for their hosted telecom needs, reliability and usability are more important today than ever before. The VirtualPBX Softphone App is, in many ways, at the forefront of the mobile extension of business communications. By using the app on any smartphone or internet enabled device, employees are able to mirror their office presence anywhere there is a data connection. Going into the field with that type of in-office representation requires that the same stability and security that customers expect would persist, regardless of where the calls are connected.
“With this latest update, we’re preempting all manner of security and data integrity issues and ensuring compatibility with all of the latest hardware that our customers use,” continued Cacioppo, “furthermore, whenever we have the most current compatibilities possible, we ensure that the experience remains smooth and reliable for our customers.”
The VirtualPBX Softphone App is just one of the more popular methods for businesses to allow flexibility in their workforces. Working from home, remote or distributed workforces, and frequent business travelers are all empowered by the mobility that VirtualPBX telecom solutions for business provide. With this most recent update, the VirtualPBX Softphone App is guaranteed to remain to be the pinnacle of business communications flexibility and agility.
About VirtualPBX
VirtualPBX was founded by the creators of the original Voice over Internet Protocol (VoIP) software in San Francisco in 1997 and continues to develop its ever-growing suite of business telecommunications products and services by anticipating and addressing the needs of an ever-changing business landscape. Nestled in the cradle of Silicon Valley, VirtualPBX product offerings include hosted VoIP, disaster recovery, phone/fax/email integration and an increasingly rare USA-based free Customer Support team all, available directly from their offices in downtown San Jose.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX Receives 2015 Best of San Jose Award
Posted on July 13, 2015 by Rachel Anderson
San Jose Award Program Honors the Achievement
SAN JOSE July 6, 2015 — VirtualPBX has been selected for the 2015 Best of San Jose Award in the Online Service Providers category by the San Jose Award Program.
Each year, the San Jose Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the San Jose area a great place to live, work and play.
Various sources of information were gathered and analyzed to choose the winners in each category. The 2015 San Jose Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the San Jose Award Program and data provided by third parties.
About San Jose Award Program
The San Jose Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the San Jose area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.
The San Jose Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community’s contributions to the U.S. economy.
SOURCE: San Jose Award Program
CONTACT:
San Jose Award Program
Email: PublicRelations@awardcontact.org
VirtualPBX Receives 2015 United States Excellence Award
Posted on July 7, 2015 by Rachel Anderson
VirtualPBX Recognized for Contributions to National Small Business Growth
San Jose, CA March 2, 2015 — VirtualPBX announced today its selection by the United States Commerce & Trade Research Institute (USCTRI), for the 2015 United States Excellence Award.
The United States Excellence Award has been given to VirtualPBX for consistently demonstrating high regard for upholding business ethics and company values. This recognition by USCTRI marks a significant achievement as an emerging leader within various competitors and is setting benchmarks that the industry should follow.
“Of course our technology is a point of pride for everyone here, but our entire business is based on establishing meaningful partnerships with our customers,” said Paul Hammond, VirtualPBX Chief Executive Officer. “Not to overshadow anything that our talented engineers have accomplished in the past, but to be recognized for our commitment to treating our customers with respect and leading by example is a real testament to the good people here in the organization. I really couldn’t be more proud.”
The USCTRI conducts business surveys and industry research to identify companies that have achieved demonstrable success in their local business environment and industry category. The USCTRI considers multiple sources of information to select companies in each category that embody the ideals of the Excellence Award. This research is part of an exhaustive process that encapsulates a yearly examination of the business climate of United States.
The Excellence Award winners are recognized as having enhanced the commitment and contribution of small businesses through service to their customers and community. Though an alum of multiple technology and service-oriented recognitions in the past, this is the first time VirtualPBX has received this honor.
About VirtualPBX
VirtualPBX was founded by the creators of the original Voice over Internet Protocol (VoIP) software in San Francisco in 1997 and continues to develop its ever-growing suite of business telecommunications products and services by anticipating and addressing the needs of an ever-changing business landscape. Nestled in the cradle of Silicon Valley, VirtualPBX product offerings include hosted VoIP, disaster recovery, phone/fax/email integration and an increasingly rare USA-based free Customer Support team all, available directly from their offices in downtown San Jose.
About USCTRI
The USCTRI is a leading authority on researching, evaluating and recognizing companies across a wide spectrum of industries that meet its stringent standards of excellence. It has spearheaded the idea of independent enterprise and entrepreneurial growth allowing businesses of all sizes to be recognized locally and encouraged globally. More information on USCTRI can be found at www.usctri.org.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX Softphone App Wins 2015 Innovation Award
Posted on July 7, 2015 by Rachel Anderson
Softphone App Honored for Exceptional Innovation by INTERNET TELEPHONY & TMC
San Jose, CA July 7, 2015 — VirtualPBX announced today that TMC, a global, integrated media company, has named the VirtualPBX Softphone App as a 2015 INTERNET TELEPHONY TMC Labs Innovation Award winner presented by INTERNET TELEPHONY magazine.
The INTERNET TELEPHONY TMC Labs Innovation Award honors products that display innovation, unique features, and significant contributions toward improving communications technology. The awards are bestowed to those companies demonstrating ground-breaking contributions to the industry.
“Mobile is no longer a third screen and, for many people, it’s the primary access device for their personal internet usage,” said Lon Baker, VirtualPBX COO.
When used in conjunction with VirtualPBX hosted telephone service, the VirtualPBX Softphone App is essentially a mobile office in the palm of an employee’s hand. Available for free on the iTunes App Store and on Google Play, the softphone app makes any computer, tablet, or smartphone into a feature-rich VoIP extension.
“We’re in the business of helping professionals work the way they want to,” Baker added, “so it only makes sense to mirror the convenience and flexibility of a mobile platform as part of our unified communications solutions for business.”
Able to mirror all of the same features as the robust suite of VirtualPBX’s cloud-based phone systems, the VirtualPBX Softphone App can receive calls dialed to a business number and extension. Furthermore, as an added value for satellite employees, the softphone app can also mask outgoing calls as originating from an office number, therefore protecting the private contact information of the employee using it.
“The INTERNET TELEPHONY TMC Labs Innovation Award represents the best and the most unique products and services that this industry has to offer. VirtualPBX has proven their commitment to quality and the further development of the IP communications industry through its VirtualPBX Softphone App,” stated Rich Tehrani, CEO, TMC. “Congratulations to the entire team at VirtualPBX for earning this great honor. I look forward to seeing more innovative solutions from them as they continue to contribute to the future of IP communications,” Tehrani added.
The 2015 TMC Labs Innovation Award winners will be highlighted in the July/August issue of INTERNET TELEPHONY magazine.
About VirtualPBX
VirtualPBX was founded by the creators of the original Voice over Internet Protocol (VoIP) software in San Francisco in 1997 and continues to develop its ever-growing suite of business telecommunications products and services by anticipating and addressing the needs of an ever-changing business landscape. Nestled in the cradle of Silicon Valley, VirtualPBX product offerings include hosted VoIP, disaster recovery, phone/fax/email integration and an increasingly rare USA-based free Customer Support team all, available directly from their offices in downtown San Jose.
About INTERNET TELEPHONY magazine
INTERNET TELEPHONY magazine has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit www.itmag.com.
About TMC
TMC is a global, integrated media company that supports clients’ goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, IoT Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world’s leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 – HTML5 & Mobile App Developer Conference; IoT Evolution Conference & Expo; SmartVoice Conference; Software Telco Congress; Super Wi-Fi Summit – The Global Spectrum Sharing and TV White Space Event; SIP Trunking, Unified Communications & WebRTC Seminars; Wearable Tech Conference & Expo; Fitness and Sports Wearable Technology (FAST) Expo, WebRTC Conference & Expo; and more. Visit TMC Events for additional information.
For more information about TMC, visit www.tmcnet.com.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
TMC Contact
Rebecca Conyngham
Marketing Manager
203-852-6800, ext. 287
rconyngham@tmcnet.com
VirtualPBX to Offer Professional Recording Services with Snap Recordings
Posted on June 3, 2015 by Rachel Anderson
Snap Recordings Custom Call Recordings Enhance VirtualPBX Service Options
San Jose, CA May 28, 2015 — VirtualPBX announced today that now all VirtualPBX customers will have preferred access to the professional recording services of Snap Recordings of Beverly Hills, CA. Snap Recordings is a leading voice talent and recording producer that records custom scripts in multiple languages for business.
“One of the greatest advantages of VirtualPBX’s hosted business telephone service is the ability to create a system as unique as the company using it,” said Lon Baker, COO of VirtualPBX. “By introducing Snap Recordings’ wealth of talent and language options, we’re giving our customers access to a whole new level of professional customization.”
Baker also noted how the wide range of recording options would bring an added level of sophistication and professionalism to the already improved perception that an advanced telephone system gives to callers.
“A polished telephone voice recording lets customers know they are working with a professional company,” said Saul Ives, VP of Business Development at Snap Recordings. “We look forward to working with VirtualPBX customers to bring them that polish and help them refine their image. Ultimately, we are excited to help create more positive customer experiences to VirtualPBX clients through professionally recorded phone system messages.”
“In keeping with our values of delivering cutting edge technology as well as award-winning service and support,” Baker added, “having Snap Recordings HD audio files available for download in just a few days meets the high standards our customers have come to expect.”
The companies are offering simple and affordable recording options to be used for greetings, on-hold, seasonal, or other informational messages. For more details please visit VirtualPBX.com.
About VirtualPBX
VirtualPBX was founded by the creators of the original Voice over Internet Protocol (VoIP) software in San Francisco in 1997 and continues to develop its ever-growing suite of business telecommunications products and services by anticipating and addressing the needs of an ever-changing business landscape. Nestled in the cradle of Silicon Valley, VirtualPBX product offerings include hosted VoIP, disaster recovery, phone/fax/email integration and an increasingly rare USA-based free Customer Support team available directly from their offices in downtown San Jose.
About Snap Recordings
Snap Recordings is a leader in professional a la carte voice recordings for business. With over 80 voice actors and multiple language options, Snap Recordings is available to turn around scripted, high definition audio files in 3-5 business days. Specializing in authentic brand representation and intelligent on-hold marketing recordings, Snap Recordings has been delivering studio-quality recordings for business since 1997. For more information about Snap Recordings, please visit SnapRecordings.com.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
Snap Recordings Contact
Saul Ives
VP of Business Development
866-721-7627 xt. 221
Saul.Ives@SnapRecordings.com
