VirtualPBX Partners with 2600Hz for Gold Sponsorship of KazooCon 2016
Posted on September 22, 2016 by Dan Quick
VirtualPBX provides irreplaceable support to brand agnostic hosted telecom industry event
San Jose, California, September 22, 2016 — KazooCon 2016 has almost arrived and when the leaders of the hosted telecom industry descend on San Francisco this October 17 and 18, they will once again do so thanks in part to the support of VirtualPBX. Long time partners with 2600Hz on projects that have spanned years, VirtualPBX will be lending its support to their technological partner for this latest iteration of KazooCon.
“Our relationship with 2600Hz and their Kazoo platform, in particular, have always been integral to us developing products that push our boundaries,” said Daniel Ruiz, VirtualPBX’s Vice President of DevOps. “For us to get to be equally integral to one of 2600Hz’s biggest projects each year is a real pleasure,” he continued.
Indeed, mush of the technology that drives industry-leading VoIP platforms across the world are in some way linked to 2600Hz, and the award-winning Dash and Dash Unlimited platforms are no exceptions. Delivering reliable technology to developers around the globe is only one part of the KazooCon 2016 experience, however, because as the saying goes, it takes a village.
This year’s event will host concurrent breakout workshops for engineers and the business people who grow and market the products that come great technologies like Kazoo. These are a response to the growth that KazooCon has seen over the past several years with business communities outside of the traditional engineering field.
“I think it’s great to see so many business people from operation, sales, and marketing in attendance because having this type of cross-pollination of specialties will only help everyone understand what the other is doing, and then I suspect everyone’s work will improve,” said Ruiz, “That’s how we do it at VirtualPBX, and we couldn’t be happier with the results.”
For more information about KazooCon 2016 and to purchase tickets, visit KazooCon 2016
About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
Dash Unlimited Wins 2016 Internet Telephony TMC Labs Innovation Award
Posted on September 13, 2016 by Dan Quick
Dash Unlimited recognized as an innovative leader by the telecommunications industry
San Jose, California, September 13, 2016 — Dash Unlimited was awarded the 2016 Internet Telephony and TMC Labs Innovation Award for telecommunications. Quickly establishing itself as a leader in hosted communications options, Dash Unlimited received this honor right on the heels of being recognized as a hosted telecom product of the year. VirtualPBX leveraged its entire battery of innovative design elements in building Dash Unlimited, and the receipt of this award is validation of those efforts.
“We’re honored that one of our newest products has been awarded the 2016 Internet Telephony and TMC Innovation Award,” said Paul Hammond, VirtualPBX CEO, “It’s encouraging to know that by staying true to our values of customer-centricity we are still able to disrupt the industry with valuable, innovative products.”
Following suit from the already highly-regarded Dash from VirtualPBX, Dash Unlimited is the next iteration of the industry’s newest and cleanest hosted telecommunications interface. True to the innovative DNA that made Dash so remarkably inventive, Dash Unlimited is the newest version of Dash that offers an unlimited number of minutes on each plan.
“Customer feedback and exhaustive user research is at the core of all of our products, services, and decisions,” Continued Hammond, “and nowhere is that as evident as it is in Dash’s intuitive interface or Dash Unlimited’s unfettered usage guidelines.”
By developing a robust and unfiltered feedback loop with the VirtualPBX customer base, Dash Unlimited was born from the direct feedback of users who needed a product that truly met their communications needs.
Built on the proven technology platform of VirtualPBX’s robust array of value-adding features, Dash Unlimited broke the mold for what customers have been conditioned to expect from a hosted service. Typically, when use limits are expanded, feature sets are constricted and vice versa. Not so with Dash Unlimited.
Follow-Me Calling call forwarding, Auto-Attendant, Ring Groups, and nearly universal device compatibility are just a handful of the features that made Dash instantly popular with businesses and none of them are absent on the limitless Dash Unlimited Plans. Plus, Dash Unlimited is backed 365 days a year by the same world-class support that has made VirtualPBX a standout time and time again.
“Giving unrestricted access to hours of calls, making the system more flexible and mobile than any other business phone solution, and backing it with our nearly around-the-clock support didn’t seem innovative to us, it just seemed like the right thing to do,” Hammond concluded.
About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX Office Plans Receive Complete User Interface Design Overhaul
Posted on September 7, 2016 by Dan Quick
Award-winning enterprise telephone platform now comes with improved, user-friendly user interface
San Jose, California, September 7, 2016 — VirtualPBX announced today that their hosted telephone system for enterprise businesses has undergone a total redesign. Now, VirtualPBX Office Plans will have a similar user-friendly and intuitive design to that of its companion product, Dash, which has gone on to be the recipient of numerous awards for design and innovation.
“Office Plans represent the culmination of our most powerful hosted telecommunications solutions for large businesses,” said Lon Baker, VirtualPBX COO, “and now they come with an interface that represents the latest in user-focused design.”
The motivation behind creating a uniquely user-friendly interface on Dash that got the industry to turn its head is what was behind the roll out of this design update as well. Currently released into beta-testing, the new Office interface will be an option for legacy Office users to toggle in and out of with the vConsole, Office Plan’s existing web-based management system. Eventually, though, all Office Plan users will be able to begin enjoying the industry-leading VoIP technology platform through a sleek and clean new interface.
More than simply re-skinning the existing vConsole, this design update required sizable investments of time and resources on the part of VirtualPBX engineers to marry the full complement of call routing and forwarding features to a new interface. With such a capable business telephone system, the new appearance needed to be elegant and intuitive in order to let businesspeople navigate through all of their configuration options with ease.
One of the greatest achievements of the design process for Office Plans stemmed from the company’s universal device compatibility. By allowing virtually any web-enabled device on earth to be a compatible peripheral to the Office Plan network, the new interface therefore also had to be compatible with the devices, as well. The new Office Plan interface is responsive, compatible with the latest Android and iOS operating systems, and it’s as mobile friendly as it is user-friendly.
“When people switch to Office Plans they are shocked at the level of service they had been missing out with their old provider,” added Baker, “we wanted to recreate that feeling when they begin using the new interface, too!”
About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX Wins 2016 TMC Communications Solutions Product of the Year
Posted on August 24, 2016 by Dan Quick
Dash Unlimited wins acclaim as an outstanding hosted telecommunications solution for growing and fast-paced businesses.
San Jose, California, August 23, 2016 — By winning the 2016 TMC Communications Solutions Product of the Year Award, Dash Unlimited has been cemented as the totally unrestricted, truly global, and undeniably intuitive telecommunications solution for the modern, high-volume business. Following in the footsteps of its predecessor and namesake, Dash, Dash Unlimited is the next iteration of the industry’s newest and cleanest hosted telecommunications interface. Dash Unlimited adds a new level of productivity to that streamlined design, however, with the inclusion of unlimited minutes for businesses that use it.
“We knew right away that we were on to something bigger than we expected with how well people were reacting to Dash,” said Lon Baker, VirtualPBX COO. “It wasn’t until we saw how many businesses were clamoring for higher minute thresholds that we realized exactly how big the demand really was.”
True to the DNA that made Dash so remarkable in the telecommunications industry, Dash Unlimited maintains all of the existing features that still come on the more compact version. That design and feature set was decided upon by VirtualPBX’s exhaustive user feedback and research that lies at the core of all their products. Dash Unlimited’s unfettered usage guidelines is simply the next stage of development in that process.
“We don’t believe in filtering anything in our feedback loop with our customer base,” Baker added, “That’s how we knew that our customers needed a product that truly met their communications needs both from a usability and a volume standpoint.”
Dash Unlimited is built on the proven technology platform of VirtualPBX’s robust array of value-adding features. Follow-Me Calling call forwarding, Auto-Attendant, Ring Groups, and nearly universal device compatibility are just a handful of the features are all available with each Unlimited Plan. Plus, Dash Unlimited is backed 365 days a year by the same world-class support that has made VirtualPBX a standout time and time again. Ultimately, it was this preponderance of evidence that led the judges at TMC to award VirtualPBX with just another, remarkable recognition for their efforts.
“We’re honored to be recognized with this award and we look at it as motivation to return more of the same with our next series of products,” concluded Baker.
About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX Introduces Free Trial Period for Hosted Business Communications System, Dash
Posted on August 2, 2016 by Dan Quick
Free Demo of Award-Winning Business Phone System Now Available for Up to Two Weeks
* Check out our Plan Comparison page for a look at our new business phone plans and free trials.
San Jose, California, August 2, 2016 — Following the introduction of the first truly user-oriented and friendly VoIP platform, Dash, VirtualPBX once again introduces positive change to telecommunications. Beginning today, VirtualPBX is offering its award-winning Dash hosted PBX phone system for businesses for free for up to two weeks.
“We built Dash to be the ultimate system for business because we built it from the data we got from our customers, their use habits, needs, and feedback,” said Lon Baker, VirtualPBX COO. “Now that Dash has been recognized as the wonderful product that it is, this free trial period will help more people try it out for themselves.”
Companies will now be able to use Dash for free for up to 300 minutes of call time or 2 weeks, whichever comes first, and they can add as many users as they want during their trial period. This generous offering allows for literally everyone in the company to get the opportunity to log into the system, create their extension or profile information, and provide actionable, valuable feedback on the quality of the interface.
In addition to not capping the number of users who can be introduced into the free trial of Dash, VirtualPBX isn’t limiting the feature set that comes with the trial. Dash free trial users can expect to have full access to the entire suite of robust features that comes with paid subscriptions to the service. Dash’s free trial and its substantial allowances will be the definitive experience for companies vetting their communications options.
With a no-strings-attached and limitless amount of input from a company’s stakeholders, the new free trial for Dash allows IT decision-makers to have unprecedented insight into deciding on a hosted telecommunications service provider.
“We obviously are honored by all the praise that Dash has garnered in such a short period, but we wouldn’t want people to just take our words for it,” added Baker, “and now with a free trial, they don’t have to.”
About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX Named to List of 20 Most Promising Telecom Providers by CIOReview
Posted on July 12, 2016 by Dan Quick
Award-Winning VoIP Phone System Design Establishes Company as Leader in UX
San Jose, California, July 13, 2016 — VirtualPBX’s commitment to delivering uncompromising customer support has bled into the actual design of their products themselves. In the much heralded virtual business telephone system, Dash, they leveraged enormous amounts of user data and feedback to design what was revolutionary for the hosted telecom industry- a truly user-friendly VoIP platform for all employees, not just engineers.
What has been made clear by a recent article from CIOReview’s July issue that listed VirtualPBX as one of the 20 most promising telecom providers, however, is that the ground-breaking design of Dash is merely a foundation of what VirtualPBX’s executive team sees as what is to come.
“Dash acts as a benchmark for businesses interacting with their communications,” said Lon Baker, VirtualPBX COO. “The users of Dash are able to navigate operations from the moment they sign up through setting up their phone system on their own, without delay.”
The immediacy and ubiquity of the Dash system are exactly the basis of how VirtualPBX is guiding their product line to work for their customers. By envisioning a growing integration and consolidation of all business communications functions into a single, master platform, ensuring that platform is as simple and reliable as possible will be crucial.
By building into their products both the attention to detail that makes their Customer Support an industry standout and the technological dexterity to nearly future-proof their technology platform, VirtualPBX has positioned themselves as the clear choice for businesses looking for truly unified communications solutions. Furthermore, by partnering with companies that share in their high standards of quality and integrity, VirtualPBX is likely on their way to much more similar success and accolade.
For more about VirtualPBX’s complete array of hosted VoIP options for small and medium businesses, franchise phone systems, and their robust professional network management services, visit the VirtualPBX benefits and services section.
About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX 365 is Telecom’s Leading Customer Support Platform
Posted on June 15, 2016 by Dan Quick
Award-Winning Business Phone System Provider’s New Comprehensive Service Hours
San Jose, California, June 15, 2016 — VirtualPBX’s commitment to delivering uncompromising customer support has been lauded by their customers, instilled in their core values, and recognized by industry peers and analysts alike as being one of the brightest stars in telecom. With such a huge premium placed on delivering high-quality customer service along with cutting-edge VoIP technology, the new VirtualPBX 365 days telephone service coverage is just the latest in a string of customer support success stories.
“We’re very clear about what our priority here is at VirtulPBX,” said Josh Dillard, Customer Operations Manager at VirtualPBX. “Customer needs transcend all others around here, so that’s why it was a welcome challenge to commit to 12 hours of on-call telephone support for our customers, 7 days a week, 365 days a year.”
Having been awarded time and time again for successfully developing and refining a best-in-class customer support experience, VirtualPBX is and will remain committed to 24 hour, around-the-clock support access via their online chat and support by email platforms. This latest service enhancement, however, brings customers directly to the experts behind VirtualPBX’s service by maintaining a 12-hour presence on the phone, every day of the year.
“We’re starting off with 7:00 AM – 7:00 PM Pacific Time coverage on our inbound support calls, 7 days a week,” continued Dillard, “We know that our customers are going to appreciate that they can still reach us online whenever they want, but being able to actually talk to one of our team even on weekends and holidays is a huge added bonus.”
Being a leader in technology and design, VirtualPBX routinely makes the impossible possible as evidenced by their recent unveiling of the first, truly user-friendly UX on their leanest business VoIP platform, Dash, which has been met to wide acclaim. Taking this step for their support call center coverage, however, further differentiates VirtualPBX in an industry that seems to continue scaling-back the support options for customers.
About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX Is One of The Fastest Growing Telecommunications Companies
Posted on May 12, 2016 by Dan Quick
Award-Winning Business Phone Systems & Customer Support Fuel Growth
San Jose, California, May 12 2016 — VirtualPBX was identified as one of 10 Fastest Growing Telecommunications Companies by the technology examiner, Silicon Review. Silicon Review’s recognition of VirtualPBX as a rocketing presence in telecommunications comes as the latest of a series of accolades for the San Jose based technology company. Though this acknowledgment is linked to the rate of adoption and new customers, VirtualPBX is quick to point out that growth means more than just sales.
“One of the credos that we have posted on our walls is that ‘today is a new opportunity to do great things for good people,’ and it’s a thrill to get to do that,” said Kevin Peyton, VirtualPBX Vice President of Sales. “Sure, we have to keep the lights on here, too, but there isn’t a relationship that we have that isn’t based on a delivery of legitimate value for our partners.”
One of the likely contributors to the recent growth of VirtualPBX is the cascade of industry praise being showered onto the telecommunications company’s latest product revolution, Dash. Dash and its companion plan with unlimited pooled minutes, Dash Unlimited, is the industry’s first hosted business communications platform based on the principals of universal compatibility and crisp and clean usability. By developing an enterprise-grade telephone platform with a primary focus on user experience, Dash is the business telephone system that is easily navigated by anyone in an organization, not just IT or the engineering team.
“Helping people think less about their business tools and think more about what to do with newly-freed operational budget is a real honor,” continued Peyton, “It’s this type of value that VirtualPBX delivers which many of our customers credit as being responsible for their own growth, as well.”
By leveraging their decades of VoIP expertise, leaning on multi-disciplinary design philosophies, and the results of a tireless feedback loop with their burgeoning employee base, VirtualPBX has found a sweet spot in the industry of hosted telecommunications.
Though Dash is the latest product from VirtualPBX to hit the market, the company also delivers comprehensive professional services, virtual call centers, and robust franchise phone systems and many more hosted applications.
About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX Adds Unlimited Minutes to New Business Phone System
Posted on May 10, 2016 by Dan Quick
Award-Winning Business Phone System, Dash, now has Unlimited Minutes
* Check out our Plan Comparison page for a look at our new business phone plans and free trials.
San Jose, California, May 10, 2016 — VirtualPBX announced today that their award-winning business phone system, Dash, would now come with the option of unlimited minutes. Dash Unlimited is now the only hosted phone system in the telecom market to have been recognized as an innovation for user experience, be backed by included and in-house expert customer support, and come with unlimited minutes for an entire group of users.
The move to include unlimited minutes into the revolutionary business telephone system that was introduced early in the year was based on the heightened use that its new interface was responsible for. With more employees not encountering usability barriers, Dash users had been spiking their use from where they previously had been.
“This is a great testimonial for the success of the Dash user experience,” said Lon Baker, VirtualPBX COO. “It confirms that we were addressing legitimate pain points with Dash’s design and now people are using their phones more than ever before.”
Dash Unlimited sacrifices none of the world-class features or functionality that has contributed to the success of the already award-winning Dash business phone system. Dash Unlimited will come with the same enterprise-grade hosted telephone system capabilities and is also now being offered with a 15-day money back guarantee that makes Dash Unlimited even more attractive.
“The added traffic that Dash customers were beginning to have on their business phone system warranted the boost into the unlimited plan,” continued Baker “We’re thrilled to know that we’ve delivered a product that people actually want to use and need more minutes to do so.”
Dash Unlimited is the latest innovation from VirtualPBX and has been heralded as the direction for the hosted telecom industry to continue in since its introduction. For more information on Dash Unlimited and to sin-up for a free demo of the business phone system platform, visit VirtualPBX.com.
About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX Adds Peripheral Compatibility to Softphone App
Posted on April 28, 2016 by Dan Quick
Award-winning mobile business communications software gets new features
San Jose, California, April 28, 2016 — VirtualPBX announced today that their award-winning Softphone App is boosting its device compatibility even further than the highly versatile application already was. By introducing a simple drop-down menu for speakerphone and headset device selection, VirtualPBX has once again delivered the type of usability that customers have been clamoring for.
The smooth transitions that VirtualPBX customers have come to expect from the groundbreaking business phone system platform, Dash, have begun to find homes in all of the technology company’s products. The VirtualPBX Softphone App is the latest stage on which the company is showcasing these unique and elegant experience enhancements.
“We’ve gotten wonderful responses to the multiple options people can use when bringing in their own mobile or desktop devices,” said Daniel Ruiz, Vice President of DevOps at VirtualPBX. “With that in mind, we’ve brought more fluidity into the peripheral device selection process, too.”
This latest update also includes the addition of a Network Quality Indicator that quickly and clearly displays the strength of the data connection users of the Softphone App are on. This attention to detail reinforces VirtualPBX’s commitment to quality and service above all, and echoes the robust professional services they provide such as the comprehensive Network Health Check and competitive Network Bandwidth Procurement & Optimization services.
Additionally and as with all of the updates VirtualPBX pushes out, this recent edition has the standard critical patches to protect customers from even the most cunning and cutting edge security threats.
“Staying a step ahead security vulnerabilities is just as important to us as ensuring that all of our software is compatible with the latest operating systems is,” added Ruiz. “Everything we do is geared towards delivering the smoothest, most repeatable, and ultimately enjoyable service experience to our customers, and nothing accomplishes that like the secure and modern VirtualPBX Softphone App.”
The VirtualPBX Softphone App is available in the Android Marketplace and in the Apple App Store and is free to download. To install the latest version of the VirtualPBX Softphone App for free, go here.
About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX’s Dash Receives 2016 Unified Communications Product of the Year Award
Posted on April 13, 2016 by Dan Quick
Dash’s innovative design credited for momentous win of product of the year
San Jose, California, April 13, 2016 — VirtualPBX announced today that their all new business phone system, Dash, has won the 2016 Unified Communications Product of the Year Award. VirtualPBX has taken huge strides towards creating a truly revolutionary business phone system by creating Dash and this award serves as confirmation of their successful accomplishment.
“We’re constantly driving to improve our service and our products because we are our toughest critics,” said Lon Baker, VirtualPBX COO. “Of course our industry also has a critical eye for quality, too, which is why being recognized as innovators in our space by our peers means so much.”
Dash makes hosted telecom more accessible than ever before by delivering high definition voice clarity and the multitude of customization and routing options that are exclusive to VoIP in a sleek, streamlined, and intuitive platform. By focusing as much on the interface of Dash as the reliability of the VirtualPBX network, engineers were able to create the first product of its kind.
“It gives me great pleasure to once again honor VirtualPBX with the 2016 TMC Unified Communications Product of the Year Award for their innovative new business phone system, Dash,” said Rich Tehrani, CEO, TMC. “Our judges were blown away with the ingenuity and excellence displayed VirtualPBX in their groundbreaking work Dash’s revolutionary and user friendly new interface.”
Dash will be featured along with other 2016 Unified Communications Awards winners in the April 2016 edition of INTERNET TELEPHONY magazine. For more information on Dash and the entire suite of unified communications solutions for business from VirtualPBX, visit VirtualPBX.com.
About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
VirtualPBX Introduces Revolutionary Usability Enhancements to Softphone App
Posted on April 12, 2016 by Dan Quick
Award-Winning VirtualPBX Softphone App Update boosts interface, performance, & security
San Jose, California, April 6, 2016 — VirtualPBX continues to introduce inventive and rare usability into the hosted telecom industry, most recently with the newly updated VirtualPBX Softphone App. The VirtualPBX Softphone App is the award-winning mobile extension of the equally acclaimed VirtualPBX hosted telephone service, and in an updated version of the software, has received several key enhancements.
“Of course with every update we have the first priority is the Softphone App’s safe, clean operation of our customers’ core service,” said Lon Baker, VirtualPBX COO. “But this update drives far beyond the critical bolstering of security and operating system compatibility.”
The addition of two key features to the Softphone App are primarily responsible for the product’s new appeal. First is the inclusion of an always-on network conditions indicator to notify users of the strength of the data connection they’re using to operate the app.
“VirtualPBX Softphone App users are inherently on the go and won’t always know they will have a network option that is as reliable as their options at home,” continued Baker, “that’s why a network strength indicator is critical for users who value high quality voice clarity on their phone calls.”
Second, the inclusion of new floating call display item means that, for Android users, minimizing the app allows them to have a convenient, one-tap return option to their current call.
“Most mobile users run multiple programs concurrently, so a quick touchstone to return their phone calls like the floating call display makes it easier to use.” Baker added.
These two additions combine to deliver functionality that is uniquely helpful to business travelers and reinforces the VirtualPBX reputation for bringing valuable features to their users. In addition to the added security updates and compatibility with the latest iOS and Android operating systems, these intuitive updates make the VirtualPBX Softphone App fresh and dovetail it nicely with the all-new Dash platform that was released earlier this year.
About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
VirtualPBX Contact
Rachel Anderson
Director of Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com
