The ACD Queues platform from VirtualPBX is a simple, intelligent way to route calls and manage call volume. Managing the traffic and extensions of your ACD Queues enabled system is easy, too, but that doesn’t mean a little refresher wouldn’t help. That’s why we’ve created this intuitive infographic, so you can see clearly just how the system works.
Unplanned emergencies due to inclement weather and other situations can happen anytime. Unfortunately, most businesses don’t think about