Supporting Telecommuting Employees with a VoIP Phone System

For small businesses, a VoIP phone system gives telecommuting employees the ability to work productively from home. And according to a recent study from Stanford University, telecommuting employees are happier, more productive and take less time off.

A Chinese travel agency called CTrip tested the theory by recruiting 500 employees and asking half to work from home, while the rest reported to the office. In addition to a 13 percent performance increase, those working from home took fewer breaks and sick days, answered more calls per minute and reported improved work satisfaction.

So how do you make working from home a seamless process? A VoIP phone system allows telecommuters to harness all the capabilities of a corporate phone system from the comfort of their homes or even while on the road. You can dial from your office’s phone line, have calls transferred, access your voicemail, and conference call just as if it were a normal day in the office.

A hosted phone service product like Virtual PBX Complete with VoIP Anywhere is an ideal tool for small businesses with a large number of telecommuters. This technology permits remote or mobile workers to use their personal smartphones and computers as VoIP handsets with full business phone system functionality. You can use any standard SIP softphone to make or receive high-quality calls from any location, just as long as you have access to WiFi. It’s the perfect solution for cutting down on roaming costs during long distance business trips.

Working away from the office doesn’t have to mean feeling disconnected from your team members or business clients. With a VoIP phone system, you can stay linked to your network without missing a beat – even if you’re thousands of miles away.

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