As you may have heard on our Remote Work Webinar yesterday (a video of which is available to view), we are known for using our own products to facilitate flexibility in our attendance policies. One of the most commonly used tools we use is, unsurprisingly, also one of the most popular products for our customers. Of course, I’m referring to the VirtualPBX Desktop Softphone. The fact that we use our own softphone to conduct business, however, shouldn’t come as news to anyone, much less if you happen to follow our blog with any frequency. What currently makes it special, though, is that now the same softphone we’ve relied on for so long combines the flexibility of our hosted telephone service along with the thorough tracking and reporting of Salesforce.
Softphone and Salesforce – The Perfect Combination
By now, most companies at least know what Salesforce or customer relationship management (CRM) software is, let along have their own software at work. For those who may not, however, Salesforce CRM allows organizations to organize, automate, track, and measure for success any of their sales team’s efforts. And seeing as how you already know how the VirtualPBX Desktop Softphone, like most of our VoIP Products, allows for an unparalleled boost of productivity by allowing flexibility for employees like never before. Joining these two impressive business tools may seem like the best idea since sliced bread, and we’ve even been having customers asking why we didn’t do this sooner! To be fair, this is the best thing to happen to softphones in ages, but we just haven’t been able to launch it publically until right now. Curious what other incredible integrations or functions we have cooking? Of course you are! That’s why we’ve published a VirtualPBX Product Roadmap to keep you apprised on what we’re working on. There’s no promise we’ll put everything on there but we are committed to including some of the most popular feature requests and suggestions on there as they arise.
Is Your Business Ready to Integrate Salesforce?
I sure hope so, because we have the right Dash Plan for you! Not only will you be able to integrate your Salesforce CRM into your VirtualPBX Desktop Softphone, but the reports and data that this union produces will streamline your sales efforts more so than just using Dash alone. That’s just about the best endorsement we can offer to a VoIP plan, by the way, so give yourself the opportunity to find out more. If you already use Salesforce, you already know how much you rely on it. To get an idea of how incredible it would be to use it with an advanced hosted telephone system, our Sales Team will gladly lead you through a personalized Free Demo of our phone system.