We’re glad you’ve reached the VirtualPBX blog today in search of information about how to start a side hustle.
Today we’d like to share with you some information about how you can establish your budding business with the proper communications tools. We’ll cover online chat, chatbots, and phone systems (our favorite).
Stick with us to see how the right Business Phone Plan, alongside other customer outreach tools, can help you start and succeed with your new side hustle.
Your Side Hustle Needs Communication
No profitable business exists without customers – they’re the overarching constant between all industries. They play as essential a role for enterprises as they do for you, the side hustle entrepreneur.
On Day 1 of your journey, when you’re still crawling the internet for “how to start a side hustle?”, the most direct reaction you should have to this ever-present need for customers is that you must remain connected to them.
Give your present and future customers methods to reach you. Do this before any prototype has been crafted or any code has been typed. And be sure to make it easy and accessible for both them and you.
Probably the easiest way to give customers your contact information is to build a website and use online chat software.
At VirtualPBX, we use Intercom as our live chat method of choice. There are many platforms on the market that offer plans for entrepreneurs. Some starter options are free, so it’s easy to give them a test run without the commitment.
This means there’s no excuse not to try a few and find out which works best.
Your choice of online chat platforms might also be supported by a chatbot. This type of helpful service will answer questions for your customers while you’re away.
Our list of Top 5 chatbots (linked above) can work within platforms like Slack and Facebook. You will certainly find others capable of attaching to stand-alone chat services like Intercom. Regardless of which one you choose, this automated helping hand can give your online presence a boost when you’re unable to answer questions live.
Business Phone Plan
Our favorite, the Business Phone Plan, lets you expand the scope of your customer reach.
You can use a phone system in your office on desk phones and the VirtualPBX Web Phone, or on the go through our Call Forwarding feature.
Completing phone calls with VirtualPBX service lets you initiate aggressive sales campaigns where you cold call prospects. Or using features like our Automated Attendant can help you develop a personalized channel for responding to customers’ concerns by routing calls according to purpose. In both ways, you gain a human touch that doesn’t always come forward in online chat platforms.
How to Start a Side Hustle? By Working Together
When you want to know how to start a side hustle, one of the keys to the early days of that process is to let your tools work for you, not against you.
Have your communications tools (online chat and phone plan) give customers everything they need to reach you. Provide them with always-on access through a 24/7 chatbot that guides them through your website’s troubleshooting documents. And make your phone channel available for outreach and for customer service situations that need a personal touch.
These tools will take you far in the early stages of your journey as an entrepreneur. Get started with us today to save 20% on the best entrepreneurial phone system on the market.