Help-U-Sell Real Estate is a leading network of agents and home sellers that uses franchise models to extend it’s footprint in helping to serve its thousands of customers. The Silicon Valley Sellers, a subsidiary of Help-U-Sell, is a full service discount real estate firm operating out of Southern Santa Clara County that boosts its presence and improves its customer service while saving money with hosted telephone service from VirtualPBX.
Silicon Valley Sellers has been a thriving member of the Silicon Valley real estate community since 2004 and, having survived the financial crisis of the mid 2000’s, knows how to weather the storm. Silicon Valley Sellers Founder and General Manager Charlie Galaviz Sr. built a thriving real estate clientele by offering exceptional service without many of the high costs traditionally associated with buying and selling a home. To maintain that practice and remain profitable, he began to operate a virtual real estate office during the last recession that began a new phase of digital success for his company. Being able to retain his competitive balance of service and value was Galaviz’s primary objective, and he delivered on that with a technological solution.
Once his office shuttered its physical doors to save on overhead, the Silicon Valley Sellers team relocated into the cloud thanks to a savvy digital marketing strategy and an advanced hosted PBX telephone system. The team at Silicon Valley Sellers has been successful in implementing the latest digital techniques to grow its audience and drive customer acquisition. Even though keeping up with the latest in digital marketing techniques can be a bit hectic, Galaviz’s team has found stability in their partnership with VirtualPBX.
Because VirtualPBX has features that come with enterprise-grade telephone systems, what was initially just a cost-saving switch has actually been more beneficial than Galaviz originally anticipated. Being able to rely on the following features, specifically, has streamlined the communication process that is so vital to real estate agents and their clients.
Even with all of the clear advantages that it has over his former business phone system, Galaviz expects to continue finding new ways to get more from his VitualPBX service. With the clear, concise, and constant communications that he receives that cover updates, new features, and cross-promotional opportunities, Silicon Valley Sellers believes they have more than just a service provider in VirtualPBX.