Available on Business Phone Pro, Ultra, and Contact Center plans.
Smarter voicemail that fits your workflow
Dynamic Voicemail from VirtualPBX goes beyond a standard inbox. Voicemail boxes can be tied to a DID, Auto Attendant, Ring Group, or ACD Queue—not just an individual user—giving your team more flexibility in how messages are handled.
With customizable greetings, callers get a professional experience every time. And with options like voicemail-to-email, transcriptions, and third-party integrations, your team can follow up quickly and keep conversations moving without extra effort.
Send Voicemails to Email: Audio Files and Transcripts
Sometimes checking a voice mail on your phone isn’t enough. A dynamic Voicemail Box delivers voicemail to your email, can heard on any device you set your account to, and even offers automatic transcription of your voicemails for those times when you need to check your voicemail but can’t listen in.
Virtual Voice mail Boxes Means Customizable Integrations
As you may expect, Voice Mail with VirtualPBX allows callers to dial-in, and if the person, Ring Group, or other designated destination is not available, plays a message and then lets the caller leave a message.
Amazon AWS Private Storage
But what to do with a voicemail that has been left? Many companies, especially those who must satisfy HIPAA regulations, may need to restrict where voicemails are stored. Our Amazon AWS Private Storage Integration sends all of your voicemail messages to your AWS account. This restricts the capacity for voicemails to be stored on your system or sent to employee email addresses.
Webhooks
Want to create a ticket in your support system for voicemails received after hours? How about creating a deal in your CRM for callers to your sales team? Or a notification in your company chat whenever a voice mail is left by a VIP customer? Webhooks and Zapier Integrations provide a payload of data about your voicemail messages that can be plugged directly into your custom automations and manipulated to create a near infinite follow-up tasks, feed reporting tools, and more.
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